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Anchor Subaru
North Smithfield, RI
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Purchased a 1 year old used car from them in November, 2021. Drove the car home. That week, with the engine cold, I check the engine fluids. The coolant overflow tank was empty. Anchor says it’s ok, the o 2021. Drove the car home. That week, with the engine cold, I check the engine fluids. The coolant overflow tank was empty. Anchor says it’s ok, the owners manual tells a different story, so I purchased coolant and filled it to the proper level. A few days later, I examine the undercarriage, and I find severe scraping damage to the front bumper, and the engine splash shield. I bought and replaced the shield myself. Touched up the undercarriage metal parts that were missing paint. I also bought a paint repair kit to repair the bumper. I will do that when the weather is right. If you buy a used car from them, have a mechanic check it first, no matter the age or miles on the vehicle. More
Just bought a 2021 Cross trek from Peter Frain at Anchor. Absolutely a top notch Dealership with outstanding customer service. Getting a car during the pandemic has proved difficult, but Peter had the car Absolutely a top notch Dealership with outstanding customer service. Getting a car during the pandemic has proved difficult, but Peter had the car delivered within a week! Peter's knowledge was refreshing - showing us all the bells and whistles of our new Subaru. He definitely goes above and beyond his job by answering all our questions and picking up the phone every time we called. More
Came to Anchor, after seeing a car I liked both on there website and on cars.com listed for $40, 234 which was MSRP after sitting down with them they told me it was for sale for $46,234. Illegal practice to website and on cars.com listed for $40, 234 which was MSRP after sitting down with them they told me it was for sale for $46,234. Illegal practice to advertise a car for sale at one price and then raise it up to another while your there.. They make money at MSRP never mind at what they call market price.. More
Always had a Toyota, and when mine was near death I tried a few different Toyota dealers and just got a bad experience. We were on our way home when my wife told me let's stop at Anchor. A few hours later we a few different Toyota dealers and just got a bad experience. We were on our way home when my wife told me let's stop at Anchor. A few hours later we were driving home in our new Subaru. The salesman Peter was great and explained everything and that was a lot. We were looking for a small pickup, but our SUV can do anything we need now and is so much better on gas. We even got a lifetime power train warranty at no charge. Thanks to you all! More
Ali Asgarian breaks the stereotype that salespeople are evil because he is a saint. I was very fortunate to have worked with him in the purchase of a used car. He was knowledgeable, courteous and went abov evil because he is a saint. I was very fortunate to have worked with him in the purchase of a used car. He was knowledgeable, courteous and went above and beyond to provide an excellent customer service experience. The world of car buying would be a better place if all salespeople were as kind and helpful as Ali. More
POOR SERVICE & CUSTOMER SERVICE - bought 2013 Outback from them - in first 30 days car died completely - I had car towed to them - they gave me a new loaner for 2weeks and replaced entire harness, fuses from them - in first 30 days car died completely - I had car towed to them - they gave me a new loaner for 2weeks and replaced entire harness, fuses etc. 2 years in sunroof leaked $2500 - 3years later complete engine failure $4500...LEMON? More
My husband and I just bought a 2020 Subaru Outback. We love the car and had a great salesperson, Gladimir Guerrier. He was very thorough and spent the time needed to make sure my husband and I were fully love the car and had a great salesperson, Gladimir Guerrier. He was very thorough and spent the time needed to make sure my husband and I were fully schooled on all of the cars features. He went above and beyond making our experience pleasant and stress free. We would go back there in a heartbeat and I would ask for Gladimir. Definitely a five star experience. More
Nightmare experience. Lied about the sticker price. Didnt get registration until 3 days after temp plates expired. Vin and Paul ripped me off re luxury tax. Didnt get registration until 3 days after temp plates expired. Vin and Paul ripped me off re luxury tax. More