Anchor Subaru

Great dealership to work with. I would recommend them to my friends and my family. I would recommend them to my friends and my family. More

I've always been pleased with Anchor Subaru. I feel like they know what I need and bend over backwards to help. I like the integrity and honesty with which handle any concerns or questions I may I feel like they know what I need and bend over backwards to help. I like the integrity and honesty with which handle any concerns or questions I may have. More

Excellent experience. Fast and friendly staff had me in my new vehicle in a very short amount of time. Fast and friendly staff had me in my new vehicle in a very short amount of time. More

I am a 71 year old grandmother and I recently purchased a Subaru Outback from Anchor Subaru . Jackie and Artem were the best salespeople I have ever met. So professional and helpful in helping me choose my v Subaru Outback from Anchor Subaru . Jackie and Artem were the best salespeople I have ever met. So professional and helpful in helping me choose my vehicle . I was so anxious about this process and they made it so stress free. They have called me to check to see how I am doing with my new vehicle and have assured me that they are available if I have any questions . They are certainly an asset to the Anchor team and I have told my family, friends and co workers about this dealership . Thank you again Pauleen Slater More

I recently purchased a Subaru Impreza from anchor with the help of Jackie Lataille of course. Jackie was kind, professional and very helpful during the whole process. She went above and beyond even after the help of Jackie Lataille of course. Jackie was kind, professional and very helpful during the whole process. She went above and beyond even after purchasing the car with any questions or concerns that came my way. If you’re going to buy a car from anyone- I highly recommend seeing Jackie! More

I went ahead and called the dealership to inquire about a specific vehicle I was interested in as well as shipping costs to potentially transport the vehicle to my location. Long story short, I spoke to the specific vehicle I was interested in as well as shipping costs to potentially transport the vehicle to my location. Long story short, I spoke to the sales manager (Brian Benoit) and informed him that I was ready to purchase and that I was looking for a monthly payment between $700-800/mo. He informed me several times that these numbers are impossible to get to, and when I asked why and attempted to give him more information (credit info, my upper and lower limits, etc.) he developed a hostile tone and started elevating his voice in what seemed like an attempt to intimidate me out of going forward with a purchase or something? I don’t know. This was weird. Upon inquiring about vehicle MSRP, the SALES MANAGER told me he “didn’t know” and then I asked why he didn’t know (after all, he is the sales manager) and then stated to me that “it doesn’t matter what the MSRP is” and that it “wouldn’t change anything anyway”. And finally, “This vehicle will stay on my lot for a year or as long as it takes to sell it at this price” Listen, when I call a sales manager as an interested customer, and they cannot provide basic knowledge (MSRP) for a specific vehicle, and then become hostile and accuse you of questioning their job or what they know (which I assume this individual felt due to the elevated verbal and emotional response that I was met with, aka raising his voice loud enough to where I could hear the echo of his voice in his office from my end of the phone) Take your business elsewhere. No one is interested in getting you into a vehicle these days, they are simply interested in preying on customers in a market in which YOU have to go to them and essentially beg the dealership to work with you and put you in a vehicle. I do kind of miss the old days where someone actually wanted to sell you something, where customer service was important. Update: as of writing this, I received an email from the sales manager about another vehicle that they think I would be interested in. This email had a completely different tone, and it appears as though now they would like to actually help get me into a vehicle. Yeah right. The last thing I want to do is do business with this organization after essentially being harassed about basic questions that I had, and expressing how I would like my car-buying experience to move forward. 1-star Edit: upon examining multiple reviews from this dealership, I have seen and reported several “5-star” reviews from employees/relatives/family members of employees/etc. I reported these reviews for conflict of interest reasons, as these reviews to do not provide an accurate and fair depiction of your customer service experience at this dealership (IMO, obviously) More

I went in during the Fall and put money down on a brand new Subaru Crosstrek that was listed on Anchor Subaru's website, but wasn't on the lot just yet. I was promised it would be delivered in a week or tw new Subaru Crosstrek that was listed on Anchor Subaru's website, but wasn't on the lot just yet. I was promised it would be delivered in a week or two, so I wasn't concerned. Five weeks later, the car was still nowhere to be seen, with no communication from the dealership, and no estimated date of delivery. I was repeatedly told that the car was just an hour away at the port in RI, but yet the car couldn't be picked up, and they now had no estimated arrival date. These deceptive sales practices are completely unacceptable and were not what I experienced when I took my business to Patriot Subaru in North Attleboro, MA. I can't recommend this dealership after the shenanigans they pulled to try to make a sale. Go elsewhere, you'll be happy you did. More

Henry Mota is the best. He made the entire process quick and easy. We never felt rushed and the whole process was seem-less, even for being on a Sunday! He even took care of He made the entire process quick and easy. We never felt rushed and the whole process was seem-less, even for being on a Sunday! He even took care of a console lid that was a little banged up after I took delivery. Whole experience was one of the best I’ve ever had at a car dealer. If you find yourself at Anchor looking for a great salesman, ask for Henry! More

I just purchased a 2022 legacy premium car. Henry Mota gave me great service. It was a pleasure purchasing this car. Henry Mota gave me great service. It was a pleasure purchasing this car. More

Purchased a 1 year old used car from them in November, 2021. Drove the car home. That week, with the engine cold, I check the engine fluids. The coolant overflow tank was empty. Anchor says it’s ok, the o 2021. Drove the car home. That week, with the engine cold, I check the engine fluids. The coolant overflow tank was empty. Anchor says it’s ok, the owners manual tells a different story, so I purchased coolant and filled it to the proper level. A few days later, I examine the undercarriage, and I find severe scraping damage to the front bumper, and the engine splash shield. I bought and replaced the shield myself. Touched up the undercarriage metal parts that were missing paint. I also bought a paint repair kit to repair the bumper. I will do that when the weather is right. If you buy a used car from them, have a mechanic check it first, no matter the age or miles on the vehicle. More