Anchor Subaru

Had an inspection performed at the dealership. After sitting there for an hour, the service rep, Brian, approached me to tell me that my inspection failed due to a chip in the windshield. I explai After sitting there for an hour, the service rep, Brian, approached me to tell me that my inspection failed due to a chip in the windshield. I explained to Brian that I was aware of the chip, but also added that the inspection shouldn't fail because the chip was previously filled in by Safelite, and the chip itself is not in the driver view. Brian vehemently disagreed and said that the entire windshield would need to be replaced. I went to another place to have them inspect my car. I told them ahead of time that the Subaru dealership had failed my inspection due to the crack. They reviewed it and said that it was ridiculous that it had failed. They passed the inspection. Very aggravating, not for just having to pay an additional inspection fee, but also the amount of extra time I had to expend on getting my car inspected. Update (5.3.23) - tried calling Anchor Subaru, letting them know it passed at another licensed facility. The guy on the phone completely cast doubt on the inspection, defending the decision to fail the inspection. He was very dismissive, stating to file a complaint with the DMV. I'll do just that. More

Franz in sales was very knowledgeable and made buying my new car easy. The owner came out before my sale was final to make sure everything was going well. new car easy. The owner came out before my sale was final to make sure everything was going well. More

Jackie was so patient with us. After driving 3 cars she sold us the one! After driving 3 cars she sold us the one! More

Nice people they all smile and communicate with you as you walk around. Jackie is the best salesperson. Very patient and knowledgeable about the cars. you walk around. Jackie is the best salesperson. Very patient and knowledgeable about the cars. More

Great dealership to deal with, always take good care to satisfy. Always on time with all the related items. satisfy. Always on time with all the related items. More

Great dealership to work with. I would recommend them to my friends and my family. I would recommend them to my friends and my family. More

This is my second Subaru I bought from Anchor and they have provided me great service since 2011. have provided me great service since 2011. More

I've always been pleased with Anchor Subaru. I feel like they know what I need and bend over backwards to help. I like the integrity and honesty with which handle any concerns or questions I may I feel like they know what I need and bend over backwards to help. I like the integrity and honesty with which handle any concerns or questions I may have. More

Excellent experience. Fast and friendly staff had me in my new vehicle in a very short amount of time. Fast and friendly staff had me in my new vehicle in a very short amount of time. More

I am a 71 year old grandmother and I recently purchased a Subaru Outback from Anchor Subaru . Jackie and Artem were the best salespeople I have ever met. So professional and helpful in helping me choose my v Subaru Outback from Anchor Subaru . Jackie and Artem were the best salespeople I have ever met. So professional and helpful in helping me choose my vehicle . I was so anxious about this process and they made it so stress free. They have called me to check to see how I am doing with my new vehicle and have assured me that they are available if I have any questions . They are certainly an asset to the Anchor team and I have told my family, friends and co workers about this dealership . Thank you again Pauleen Slater More