Anchor Subaru

Jackie was so patient with us. After driving 3 cars she sold us the one! After driving 3 cars she sold us the one! More

Nice people they all smile and communicate with you as you walk around. Jackie is the best salesperson. Very patient and knowledgeable about the cars. you walk around. Jackie is the best salesperson. Very patient and knowledgeable about the cars. More

Great dealership to deal with, always take good care to satisfy. Always on time with all the related items. satisfy. Always on time with all the related items. More

This is my second Subaru I bought from Anchor and they have provided me great service since 2011. have provided me great service since 2011. More

Great dealership to work with. I would recommend them to my friends and my family. I would recommend them to my friends and my family. More

I've always been pleased with Anchor Subaru. I feel like they know what I need and bend over backwards to help. I like the integrity and honesty with which handle any concerns or questions I may I feel like they know what I need and bend over backwards to help. I like the integrity and honesty with which handle any concerns or questions I may have. More

Excellent experience. Fast and friendly staff had me in my new vehicle in a very short amount of time. Fast and friendly staff had me in my new vehicle in a very short amount of time. More

I am a 71 year old grandmother and I recently purchased a Subaru Outback from Anchor Subaru . Jackie and Artem were the best salespeople I have ever met. So professional and helpful in helping me choose my v Subaru Outback from Anchor Subaru . Jackie and Artem were the best salespeople I have ever met. So professional and helpful in helping me choose my vehicle . I was so anxious about this process and they made it so stress free. They have called me to check to see how I am doing with my new vehicle and have assured me that they are available if I have any questions . They are certainly an asset to the Anchor team and I have told my family, friends and co workers about this dealership . Thank you again Pauleen Slater More

I recently purchased a Subaru Impreza from anchor with the help of Jackie Lataille of course. Jackie was kind, professional and very helpful during the whole process. She went above and beyond even after the help of Jackie Lataille of course. Jackie was kind, professional and very helpful during the whole process. She went above and beyond even after purchasing the car with any questions or concerns that came my way. If you’re going to buy a car from anyone- I highly recommend seeing Jackie! More

I went ahead and called the dealership to inquire about a specific vehicle I was interested in as well as shipping costs to potentially transport the vehicle to my location. Long story short, I spoke to the specific vehicle I was interested in as well as shipping costs to potentially transport the vehicle to my location. Long story short, I spoke to the sales manager (Brian Benoit) and informed him that I was ready to purchase and that I was looking for a monthly payment between $700-800/mo. He informed me several times that these numbers are impossible to get to, and when I asked why and attempted to give him more information (credit info, my upper and lower limits, etc.) he developed a hostile tone and started elevating his voice in what seemed like an attempt to intimidate me out of going forward with a purchase or something? I don’t know. This was weird. Upon inquiring about vehicle MSRP, the SALES MANAGER told me he “didn’t know” and then I asked why he didn’t know (after all, he is the sales manager) and then stated to me that “it doesn’t matter what the MSRP is” and that it “wouldn’t change anything anyway”. And finally, “This vehicle will stay on my lot for a year or as long as it takes to sell it at this price” Listen, when I call a sales manager as an interested customer, and they cannot provide basic knowledge (MSRP) for a specific vehicle, and then become hostile and accuse you of questioning their job or what they know (which I assume this individual felt due to the elevated verbal and emotional response that I was met with, aka raising his voice loud enough to where I could hear the echo of his voice in his office from my end of the phone) Take your business elsewhere. No one is interested in getting you into a vehicle these days, they are simply interested in preying on customers in a market in which YOU have to go to them and essentially beg the dealership to work with you and put you in a vehicle. I do kind of miss the old days where someone actually wanted to sell you something, where customer service was important. Update: as of writing this, I received an email from the sales manager about another vehicle that they think I would be interested in. This email had a completely different tone, and it appears as though now they would like to actually help get me into a vehicle. Yeah right. The last thing I want to do is do business with this organization after essentially being harassed about basic questions that I had, and expressing how I would like my car-buying experience to move forward. 1-star Edit: upon examining multiple reviews from this dealership, I have seen and reported several “5-star” reviews from employees/relatives/family members of employees/etc. I reported these reviews for conflict of interest reasons, as these reviews to do not provide an accurate and fair depiction of your customer service experience at this dealership (IMO, obviously) More