Anchor Subaru
North Smithfield, RI
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The service was outstanding and the young lady that took care of me was also outstanding. She answered all of my questions. The service time was much quicker than it was supposed to be, All in all the servi care of me was also outstanding. She answered all of my questions. The service time was much quicker than it was supposed to be, All in all the service couldn't have been any better. More
My experience with Anchor was similar to my experience with my previous purchase from them, excellent. I am a single female and I walked in and was treated very well the moment I walked through the door. with my previous purchase from them, excellent. I am a single female and I walked in and was treated very well the moment I walked through the door. I left the proud owner of a newer Subaru. A very pleasant experience. More
I had a good experience purchasing my Subaru Forester from Anchor Subaru. I first spoke to Bob Volpe, who took the time to listen to what I was looking for to Artie, sales associate, who was very person from Anchor Subaru. I first spoke to Bob Volpe, who took the time to listen to what I was looking for to Artie, sales associate, who was very personable and knowledgeable, to Brian, manager who’s goal was to keep the customer happy. More
Had an inspection performed at the dealership. After sitting there for an hour, the service rep, Brian, approached me to tell me that my inspection failed due to a chip in the windshield. I explai After sitting there for an hour, the service rep, Brian, approached me to tell me that my inspection failed due to a chip in the windshield. I explained to Brian that I was aware of the chip, but also added that the inspection shouldn't fail because the chip was previously filled in by Safelite, and the chip itself is not in the driver view. Brian vehemently disagreed and said that the entire windshield would need to be replaced. I went to another place to have them inspect my car. I told them ahead of time that the Subaru dealership had failed my inspection due to the crack. They reviewed it and said that it was ridiculous that it had failed. They passed the inspection. Very aggravating, not for just having to pay an additional inspection fee, but also the amount of extra time I had to expend on getting my car inspected. Update (5.3.23) - tried calling Anchor Subaru, letting them know it passed at another licensed facility. The guy on the phone completely cast doubt on the inspection, defending the decision to fail the inspection. He was very dismissive, stating to file a complaint with the DMV. I'll do just that. More
Franz in sales was very knowledgeable and made buying my new car easy. The owner came out before my sale was final to make sure everything was going well. new car easy. The owner came out before my sale was final to make sure everything was going well. More
Nice people they all smile and communicate with you as you walk around. Jackie is the best salesperson. Very patient and knowledgeable about the cars. you walk around. Jackie is the best salesperson. Very patient and knowledgeable about the cars. More