Anchor Subaru

New Subaru purchase I usually dislike the hassle of car buying,but this time was a much better experience because of Mr Bill Johnson.He was very patient and knowledgeable I usually dislike the hassle of car buying,but this time was a much better experience because of Mr Bill Johnson.He was very patient and knowledgeable and allowed me the time I needed to make a decision,while never being pushy. More

Great service I generally don't like the car buying process, however Jorge Navarro , changed that experience for me. He was extremely knowledge about the vehicle a I generally don't like the car buying process, however Jorge Navarro , changed that experience for me. He was extremely knowledge about the vehicle and took the time to show me the features and answer my questions. He was also very accommodating with my time schedule. I would definitely go back for my next vehicle purchase. More

Easy, enjoyable experience at Anchor My husband and I had been putting off replacing my 12-year-old car for months because, quite frankly, the car buying experience is not exactly a "fun" My husband and I had been putting off replacing my 12-year-old car for months because, quite frankly, the car buying experience is not exactly a "fun" weekend activity. We had been to another Subaru dealership in the area, where we got up and left after they scoffed at our initial offer and proceeded to high-ball us. When we pulled up to Anchor, our defenses were up and we were ready to fight. To our pleasant surprise, the staff completely disarmed us from the moment we walked through the door. We were introduced to Bill, who would be our salesman. He took time getting to know us and what our needs were in a new vehicle. He guided us through a test drive, all the while remaining pleasant, informative, and all-around superbly professional. When we finally got around to talking numbers, my husband and I both remarked that Bill really acted as more of an agent than a salesman. We quickly agreed to a fair price that I think really benefited both parties, and that was it. No fuss, no war tactics, no up-selling. The finance manager, Carl, walked us through all of the paperwork quickly and efficiently, and we made an appointment to pick our car up the next day. From start to finish everyone that we interacted with was courteous and professional. The experience was low pressure, low stress, and informative. We left with exactly what we needed and nothing more. This is how car buying should be! More

More Dealerships Need People Like Mike Hersey On Halloween Day we decided that we needed to go out looking for another vehicle. We both worked from home but my husband needed to start commuting th On Halloween Day we decided that we needed to go out looking for another vehicle. We both worked from home but my husband needed to start commuting the week after. We only had one vehicle...because that's all we needed at the time. We had gone to Metro Jeep, where we bought the Jeep we currently had. After almost two hours, we walked out. Literally, we said "we're done with this ridiculousness" and walked out. We then headed over to Anchor Subaru. We decided beforehand that if I got a car, it would have to be an AWD vehicle because well, we live in New England. SNOW! When you think of AWD, Subaru obviously comes to mind first. When we walked in, Mike Hersey was the first person we saw. He quickly and politely showed us where the new vehicles were that would qualify for a lease. My husband and I took our time, narrowing the field down by ourselves, and then we asked someone to call Mike and have him come outside to where we were. That is when the car buying experience changed to something I/we have never experienced before in our lives. Mike was very personable, funny, and knowledgeable. An all around decent down to earth guy. I didn't keep track, but I think we were there for 3-4 hours. I don't say that as a bad thing, but as a in depth, making sure we knew the ins and outs of vehicles, and making xxxx sure we picked the absolute perfect car for me. I ended up with a 2017 Subaru Legacy 2.5i Sport. Can I just tell you how much i LOVE this car?!?! It is awesome! My Aunt actually called me a spoiled brat the other day and has threatened to "steal" it from me. She's just jealous! HA HA Mike has been in touch a few times since Halloween Day to make sure all is ok and we are still happy with the vehicle, to let us know my plates for the car were in, etc. He also pre scheduled my first two FREE oil changes at the dealership. More places, whether they are auto dealerships, retail stores, service shops, call centers, whatever they are, need more people like Mike Hersey. I give him an A++++ for all around customer service! Thanks again Mike! More

Great experience at Anchor I had a great experience buying a used car at Anchor. Gladimir was my salesman and he was an upbeat, low pressure and accommodating guy. This was my f I had a great experience buying a used car at Anchor. Gladimir was my salesman and he was an upbeat, low pressure and accommodating guy. This was my first car buying experience and it was very smooth, we were able to negotiate all of the small issues be fixed. I am loving my Impreza and would definitely buy another car there. More

Excellent experience Everyone that I worked with in the dealership took time for me in all steps of the process. The initial contact via phone and email was great. I alway Everyone that I worked with in the dealership took time for me in all steps of the process. The initial contact via phone and email was great. I always received a timely and accurate response to questions. I came to Anchor Subaru to pick up my new vehicle and was received by friendly, knowledgeable and experienced staff which made the entire process easy and enjoyable for me. My sales consultant, Kevin Falcone, walked me through all steps of using the new vehicle and provided me with the information needed so that I could feel at ease about driving off in my new car. He was truly helpful and continued to help me after the initial purchase. I am confident that I can always reach out to Anchor Subaru in the future and receive excellent service. More

Positive car buying experience at Anchor I do not enjoy shopping for cars, but working with Bill Johnson at Anchor Subaru was a pleasure. He was welcoming, listened to what we needed, and kn I do not enjoy shopping for cars, but working with Bill Johnson at Anchor Subaru was a pleasure. He was welcoming, listened to what we needed, and knew a lot about the vehicle. He did not pressure us, and he stayed focused on our needs. We bought a car from him, and when we picked it up, he gave us a thorough introduction to it, staying past closing time to make sure our questions were answered. Everyone we encountered at the dealership was warm, welcoming and positive. I highly recommend this dealership and Bill Johnson. More

Customer service is First Class Dealing with Jorge Navarro is like dealing with a good friend. He listens to what you say and helps you with the buying process and afterward he makes Dealing with Jorge Navarro is like dealing with a good friend. He listens to what you say and helps you with the buying process and afterward he makes sure that you understand your new car. He explained all the new features in the car and made sure that I was satisfied with my purchase. I would highly recommend Jorge, he is a first class salesman. More

great service! Our salesman, Andrew Nickerson, bent over backwards to be helpful, and did very thorough follow-up. We will continue to do business with Anchor Subar Our salesman, Andrew Nickerson, bent over backwards to be helpful, and did very thorough follow-up. We will continue to do business with Anchor Subaru. More

Bill Johnson is outstanding Bill is exceptionally knowledgeable and professional He explained all the features of the car and gave me the most thorough orientation to a new Bill is exceptionally knowledgeable and professional He explained all the features of the car and gave me the most thorough orientation to a new vehicle I have ever received . More