Anchor Subaru
North Smithfield, RI
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Anchor Subaru has a great service department. The people who work there are fantastic. I highly recommend them. They take care of the car and the customer. The people who work there are fantastic. I highly recommend them. They take care of the car and the customer. More
If I could put zero stars I would. They tried to over charge me for a new engine at 13,000. They also tried to charge me 8,500 for a used engine. My outback has only 42,000 miles on it They tried to over charge me for a new engine at 13,000. They also tried to charge me 8,500 for a used engine. My outback has only 42,000 miles on it. The service manager did nothing to assist with subaru of America. Then he tried to bully me about the loaner car over and over. When I returned my loaner I forgot my Oakley glasses on the vizier. I was told they didn't find them. I even have photos of them in the car at the dealership. The manager there wouldn't see me or even call me back. This is a crappy dealership. I will never do business with them ever again. More
The people are great, the facility is great but from your ads, I expected a 100,000 mile service to run about $350 with wash and vacuum of the car. The price came in over $900, which I was not advised about ads, I expected a 100,000 mile service to run about $350 with wash and vacuum of the car. The price came in over $900, which I was not advised about ahead of time, and car was not vacuumed. When I bought the car I advised your sales guy that I had a $250 monthly budget and was assured you could meet that. It came in at $327. That's a pretty hefty percentage over budget. And now service did the same thing. Hard to justify wanting to continue to do business. More
My salesperson Sarah was terrific between my wife and myself this is ower 5th Crosstrak Subaru made many new changes and Sarah went above and beyond on spending time to explained these. She told me if I myself this is ower 5th Crosstrak Subaru made many new changes and Sarah went above and beyond on spending time to explained these. She told me if I had any questions going forward to please call her, she called me twice after to make sure I was happy with the car. I met once with 3 dealers while buying the car I never told any salesperson what the offers were only that we had bought only Subaru’s since 2000 Anchor was the most aware and profesenal of all the other dealers. As you can see I was very happy with my experience More
Great place to buy your car. We purchased a Cross trek limited and out of all the cars that we owned our whole life this one is by far the best. Very very happy and if you need We purchased a Cross trek limited and out of all the cars that we owned our whole life this one is by far the best. Very very happy and if you need to find a new Subaru ask for Ali, he is great. Glo J. More