Anchor Subaru
North Smithfield, RI
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Stress free buying experience Being an older consumer I did a lot of research and visited several dealerships before making my final decision to purchase my first Subaru at Anchor. Being an older consumer I did a lot of research and visited several dealerships before making my final decision to purchase my first Subaru at Anchor. A friend had recommended them highly and I was not disappointed. I negotiated a fair price on the phone before going into the dealership for the final purchase. The negotiation was courteous and low key with give and take on both sides. There were no last minute hidden fees or extras and they stuck to the price I was quoted on the phone. My salesman, Bill Lee, was very helpful and patient in navigating me through all the paperwork. My questions were answered thoroughly as we proceeded through the process. Carl Parillo in finance was also extremely thorough in going through the financing portion of the transaction. Once the car was serviced and ready Bill spent time orienting this low tech guy to his new high tech vehicle. He has also followed up with a couple calls to check in to see if I had any questions he could help me with. Brian Benoit, the owner should be proud of the organization he has assembled. This has definitely been my best car buying experience More
courtesy and understanding my visit to anchor Subaru was just great. MR.Navarro KNOWS HIS BUSINESS AND MY NEEDS..IN FEB. I BOUGHT MY 4TH NEW SUBARU FROM HIM OVER THE YEARS--VE my visit to anchor Subaru was just great. MR.Navarro KNOWS HIS BUSINESS AND MY NEEDS..IN FEB. I BOUGHT MY 4TH NEW SUBARU FROM HIM OVER THE YEARS--VERY KNOWLEDGEABLE IN HIS JOB, THANKS JOHN More
Excellent Experience Bought a brand new Crosstrek with the assistance of Bill Lee. Bill was helpful and finance worked hard to get me the best possible loan All around Bought a brand new Crosstrek with the assistance of Bill Lee. Bill was helpful and finance worked hard to get me the best possible loan All around great experience! More
3rd Subaru purchased here in as many years. Our salesman, George Navarro is very helpful, pleasant, and easy to deal with. That, along with an excellent product at a fair price has earned our bu Our salesman, George Navarro is very helpful, pleasant, and easy to deal with. That, along with an excellent product at a fair price has earned our business. We have, and will continue to refer our family and friends to consider Anchor when shopping for a new vehicle. More
Buying new Honesty best describes our experience Sales person presented the facts about the new car in an orderly manner. All our questions were answered. We h Honesty best describes our experience Sales person presented the facts about the new car in an orderly manner. All our questions were answered. We had no doubts when leaving the dealership. More
Shoddy Work - too busy getting sales to do their job correc Bought a brand new Crosstrek. Had to go back to the dealer ship 2 times the first week - 1st - Because after I took it to get an inspection sticker, Bought a brand new Crosstrek. Had to go back to the dealer ship 2 times the first week - 1st - Because after I took it to get an inspection sticker, I was shown that I was given THE WRONG CAR by Anchor Subaru! They blamed the finance guy for messing up. Then a second time, because after trying to get an inspection for the 2nd time, I was shown that now I had THE WRONG LICENSE PLATE! This time it was the salesperson who had given our plates to another customer, and then had to arrange a swap. More
Kevin Falcone and Anchor = a great buying experience Kevin was incredible and provided us with one of the best buying experiences we've ever had. He cared about us and took care of us. For a change, we Kevin was incredible and provided us with one of the best buying experiences we've ever had. He cared about us and took care of us. For a change, we felt as though a salesperson was on our side. We did not experience the back and forth with management as is commonly; he handled everything. A++++++. Carl Parrillo made the financing part a breeze. More
Excellent new car experience We were drawn to Anchor by their large inventory and the extended powertrain warranty. This was Subaru #12 for us and our immediate family, trading in We were drawn to Anchor by their large inventory and the extended powertrain warranty. This was Subaru #12 for us and our immediate family, trading in my 2007 Forester with over 230,000 miles. Very good service from the salesman, Kevin Falcone, who also did by far the best new vehicle orientation we have ever experienced. More
made my first time new purchase easy Non-aggressive, friendly atmosphere. All employees I had the pleasure of speaking with were nice, personable, and knowledgable. Vinny Catauro is the Non-aggressive, friendly atmosphere. All employees I had the pleasure of speaking with were nice, personable, and knowledgable. Vinny Catauro is the sales person who helped me, and he took the time to explain leasing options versus outright buying options to me. Something Balise Subaru did not bother to do. They were willing to work with me to negotiate a price that was both fair and affordable. I felt at ease and trusting of the people working there, not common feelings at most dealerships! I will be recommending them to everyone! More
Exceeded my expectations! I went to Shar, my previous salesperson, for advice on whether to keep leasing or to purchase my 3 year old Forrester. We discussed all the financial I went to Shar, my previous salesperson, for advice on whether to keep leasing or to purchase my 3 year old Forrester. We discussed all the financial aspects and then he shared his expertise on the various Subaru models and which could fit my physical and financial needs. Once again I'm wildly ecstatic about my second Subaru purchase through him at Anchor Subaru. The staff couldn't be kinder or more professional. I've been showing off my new Crosstek and RAVING about Shar Chauvin and the service he provides!! FANTASTIC!! More