Anchor Subaru
North Smithfield, RI
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"Happy With The Impreza" Recently, I purchased a 2018 5-door Impreza. So far, I've been very pleased with the safety features, ease of handling, and comfort in driving this Recently, I purchased a 2018 5-door Impreza. So far, I've been very pleased with the safety features, ease of handling, and comfort in driving this model. The sales rep, Gladimir Guerrier was friendly, informative, helpful, and really listened to what I wanted in my new car. Since I bought the car, he has taken the time to follow up on how I'm doing with the Impreza plus he is very good/quick about getting the answers to my questions that he might not know right off the top of his head. More
Purchasing Pleasure Great salesperson. Friendly. Informative. Patient. Love the waiting area, free coffee. Can't wait to have my car in for its first service. My wife Great salesperson. Friendly. Informative. Patient. Love the waiting area, free coffee. Can't wait to have my car in for its first service. My wife has used the word "love" to express her feelings towards this car. I'm a little jealous. More
2018 Crosstrek I just purchased a new Crosstrek and couldn't be happier! It is better than I expected in many ways, and I have come away from this car buying experie I just purchased a new Crosstrek and couldn't be happier! It is better than I expected in many ways, and I have come away from this car buying experience feeling completely satisfied. Much of that due to the smooth introduction to the Subaru line from Peter Frain. He explained all aspects of the vehicles along with the purchasing procedure, and was very patient with my indecisiveness. When I finally made up my mind, he promptly came up with exactly what I was looking for. I'm very pleased! Lots of cars to choose from, all questions answered, good people. More
Subaru Jorge Navarro helped me find a Subaru Outback that was the right fit for me. He knew all the cars on the lot and definitely listened to what I was loo Jorge Navarro helped me find a Subaru Outback that was the right fit for me. He knew all the cars on the lot and definitely listened to what I was looking for. I felt that the pace of our meeting S was appropriate. He was able to easily answer all my questions. His professionalism helped me along the process. More
Great Customer Service Char our service associate was so attentive to our needs.. He made buying a car very easy.. No pressure, and so helpful setting up the Apple system on Char our service associate was so attentive to our needs.. He made buying a car very easy.. No pressure, and so helpful setting up the Apple system once we purchased the car. More
2018 Crosstrek Outstanding dealership, outstanding sales rep (Ed Sherman);I have made many deals over the years, but none have ever been easier. Their price quote wa Outstanding dealership, outstanding sales rep (Ed Sherman);I have made many deals over the years, but none have ever been easier. Their price quote was the best, and they were fair and reasonable on the trade-in value. Fast, professional, first rate! Highly recommended - would not hesitate to do business with them again. More
2017 Impreza Vin Catauro was very helpful and knowledgeable I was impressed on the safety of the vehicle. The flexibility of the service department will be very Vin Catauro was very helpful and knowledgeable I was impressed on the safety of the vehicle. The flexibility of the service department will be very helpful. Thank you Vin for all your help. Linda . More
Purchased New Subaru Crosstrek Kevin was the Man. Excellent salesman and has a passion for making you feel like he's part of the family . Thank You All, Don Kevin was the Man. Excellent salesman and has a passion for making you feel like he's part of the family . Thank You All, Don More
New Impreza Purchased my fourth Subaru from Anchor. Always treated very well. Friendly and professional at all times. Answered all my questions and test drove sev Purchased my fourth Subaru from Anchor. Always treated very well. Friendly and professional at all times. Answered all my questions and test drove several models. No pressure on the sale. More
Buyer Beware I should have looked at the reviews on Yelp before I purchased. Poor communication, no follow through and rude sales manager. Many similar stories on I should have looked at the reviews on Yelp before I purchased. Poor communication, no follow through and rude sales manager. Many similar stories on other rating sites.Most never resulted in a sale so they never got the chance to review through this website. I have never written a bad review for anyone in my life, but this case it warranted it. Something is definitely wrong here. Anchor took my payment in full for the new car ( which was posted to their account immediately as verified by my bank) and held my money. Nearly a week later had failed to register my car and could not give me a clear reason why they had not. They had my cash and I had no car. Many stories about why I could not pick it up. Stories kept changing. When I told them I then wanted my money back or would complain further, the Sales Manager told me to go ahead because they had a good reputation. Basically gave me a "tough luck" response. As a woman I felt the response was very unprofessional and disrespectful. Asked to speak with an owner several times because the website says if here ever is a problem they would help resolve it. No phone call, Finally got my money back. Went to another dealership, paid cash again and had the car within 2 days..... almost decided to go with another make of car but I like the Subaru brand. I would never recommend this dealership. More