Anchor Subaru
North Smithfield, RI
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Stayed with Anchor for my next car I’ve been a Subaru owner for 10 years. Bought my first Subaru at Anchor. When it started to look like I was going to have to invest in a new vehicle I’ve been a Subaru owner for 10 years. Bought my first Subaru at Anchor. When it started to look like I was going to have to invest in a new vehicle, I had no doubt I’d buy another Subaru, AND I’d buy from Anchor again. The service and sales teams are great to work with. Professional, courteous, and they take the time to get to know you as an individual. You’re not just “a number” to them. I just purchased my new car from Bill Lee. He was so easy to work with. Answered my many questions, and was really patient as I worked toward my final decision. I am truly happy with my decision in vehicle and my decision about who to purchase from. More
Go somewhere else The service area and waiting area are state-of-the-art but the service leaves something to be desired. The first three times I went there for service, The service area and waiting area are state-of-the-art but the service leaves something to be desired. The first three times I went there for service, 2 oil change, replace a tire and fix a flat I felt as though if I were a man I would have been treated better. I had gotten a new tire there and when that new tire went flat and I brought it back I suggested maybe the stem was faulty. The man at the desk looked at me like I was an idiot and said no that couldn't possibly be it. Guess what it was. Tonight when I went in for my oil change my car sat in the bay for 15 minutes, obviously done. When I went over to the desk I was told someone would be with me in a minute. Another gentleman came over asking about his car and he was helped right away. When I finally got in my car there was another car in front of me.I was told to wait a minute so the gentleman in front of me could pull out. I graciously sat there for a couple minutes waiting then backed my car up and went out another bay. I will never go to Anchor Subaru for service again. Good luck ladies More
Subaru Purchase Review Friendly sales staff (Peter Frain). Great custom service. While pick up our new car, a old couple (return customer) asked Peter Frain saying they want Friendly sales staff (Peter Frain). Great custom service. While pick up our new car, a old couple (return customer) asked Peter Frain saying they want to purchase a new car from him. More
1st Time Subaru Buyers My husband and I hadn't intended to make a purchase when we started our car shopping at Anchor Subaru, but Josh Ostrow ended up finding the perfect ca My husband and I hadn't intended to make a purchase when we started our car shopping at Anchor Subaru, but Josh Ostrow ended up finding the perfect car for our family. We wanted a pre-owned car with AWD, less than 40,000 miles and at a reasonable price. He found a Forester that met that requirement and had some other great features! We never felt pushed into anything and Josh made the entire experience easy. He showed us around the whole dealership and told us about how the owners are always there and willing to speak to the customers. That is rare indeed for a big corporation and is reassuring when you are making such a big purchase. I would recommend Anchor Subaru and especially Josh Ostrow to anyone wanting to purchase a new or pre-owned car. More
Sexist con men First of all, I wonder how many reviewers on here had their sales man tell them they have been driving a Subaru since the 80s? Also that there is no w First of all, I wonder how many reviewers on here had their sales man tell them they have been driving a Subaru since the 80s? Also that there is no wiggle room in the price or if they do drop the price, forget to mention a fee that they add on after you shake. These people are xxxx. My wife went in to buy a car and the sales man said that the sticker price was the absolute lowest that anyone can buy the car at. After wasting her time and having a lack of other dealers in the area, I go to assist. After about an hour I get them to reduce the price by about $2,000. Big difference from what he told my wife. I had to go back to work so I left her to sign the paperwork. as she is reviewing the documents. She notices extra fees added on as a down payment. Odd because I already gave them a check. They said that is what we agreed on and the car was the “same price Agreed on and the down payment is how we get to that price” as if my wife is an idiot. She took my check back and left only for the manager to apologize as she was walking out as if that would make up for trying to scam with a terrible lie. More
New Car Purphase I wanted to thank Bill Lee for everything. Bill was very helpful and went beyond on helping me get everything that I had wanted in my new Forester! J I wanted to thank Bill Lee for everything. Bill was very helpful and went beyond on helping me get everything that I had wanted in my new Forester! Joe,Thank You for working out the figures for my car for a trade in. The place is beautiful. Love the spot where you can bring you pet when you vehicle is being worked on. More
New car purchase Thanks to Bill Lee for your excellent help with trade in and purchase. 2012 Outback was great car never any major problems. Wouldn't have gotten new Thanks to Bill Lee for your excellent help with trade in and purchase. 2012 Outback was great car never any major problems. Wouldn't have gotten new one except need newer technology features. Bill was great to work with. Love the 2018. More
Great Experience! It was my first time at Anchor Subaru and I love it. The facility is just beautiful. Ben Rowan was my salesman and I was very pleased with the servi It was my first time at Anchor Subaru and I love it. The facility is just beautiful. Ben Rowan was my salesman and I was very pleased with the service I received. He was very knowledgeable of the vehicle that I test drove and ended up purchasing. He was very patient when he was showing me all the new features on my car. I would recommend Ben and Anchor Subaru to anyone looking in for a new or used Subaru. Thanks and I would use Anchor Subaru again. More
Bill Lee and Anchor Subaru are at a different level from the rest of the playing field. Depth of knowledge and genuine people are what you will get when you w and Anchor Subaru are at a different level from the rest of the playing field. Depth of knowledge and genuine people are what you will get when you walk into this dealership. Could not recommend Mr Lee, enough. Thank you for a great experience! More
Another Great Experience My husband and I just purchased the new Subaru Ascent. This is the 4th Subaru we’ve purchased from Anchor Subaru and the 3rd from Jorge Navarro. From My husband and I just purchased the new Subaru Ascent. This is the 4th Subaru we’ve purchased from Anchor Subaru and the 3rd from Jorge Navarro. From our fantastic sales experience with Jorge to working with the finance person to the supportive service department Anchor is the full package. To add to the positive experience they opened a new updated building in the last year which adds to the great experience. More