Anchor Subaru
North Smithfield, RI
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Excellent Service Bill Lee and Paul Zito were both very helpful and friendly people to work with in the process of purchasing a car for a first time buyer. Down to Eart Bill Lee and Paul Zito were both very helpful and friendly people to work with in the process of purchasing a car for a first time buyer. Down to Earth, knowledgeable and experienced in their trades. All questions were answered, exploring options was effortless, and they ensured that I was comfortable with the choices made. Even the other staff nearby aimed to be as helpful and friendly as possible. I have no doubt in my mind that going forward, Anchor Subaru is the place to stick with. A place that truly values it's customers. More
Great service from start to finish Sean Bernier gave us an amazing experience while picking out my new Subaru cross trek. From start to finish Sean goes above and beyond for his clients Sean Bernier gave us an amazing experience while picking out my new Subaru cross trek. From start to finish Sean goes above and beyond for his clients. He demonstrates great customer service skills and is extremely personable. The Subaru team overall is great to work with and we were completely satisfied with our purchase. I highly recommend this dealership and my salesman, Sean, for their attentiveness, customer service and overall experience. More
Listened to what I wanted My neighbor has been a customer of Anchor Subaru for quite some time and when she knew that I was looking for another car, she offered to bring me and My neighbor has been a customer of Anchor Subaru for quite some time and when she knew that I was looking for another car, she offered to bring me and also introduce me to Bill Lee (she had worked with him and really liked his style). From the moment of the test drive of the 2019 Outback I felt very comfortable. I was torn between getting the Outback or a Volvo as safety was number one in my mind. Both cars were what I was looking for, so I went home and got out of new car mode, researched, worked my budget and the Outback came out ahead. Dealing with Bill Lee was such a pleasant experience, He has a great personality, knows the products, it willing to help with all issues. I had requested a remote start and when the company could not put it in until they got the software for a 2019, Bill took it upon himself and I will have it installed this Friday rather than a month or two. He went through all the options, gave me exactly what I wanted and never once tried to sell me on something that I knew I didn't want or need. The finance department was also wonderful and very patient while I decided on extended warranty, gap insurance, etc. Overall, the experience was one that was very positive and I certainly would recommend Anchor and Bill for anyone that is looking for a car. I cannot rate the Service Department yet, but I do know that if I have any issues, that they would be taken care of. More
Extremely helpful and made purchasing a vehicle easy Bill Lee was extremely helpful and laid out every option to make the final purchasing decision easy. Bought a pre-owned vehicle and it was in excellen Bill Lee was extremely helpful and laid out every option to make the final purchasing decision easy. Bought a pre-owned vehicle and it was in excellent condition at a reasonable price. Patient staff that was helpful in everything I asked More
Great dealership Just got home with my new car from Anchor, Bill Lee was great a down to earth guy who made the transaction a smooth one A+ Just got home with my new car from Anchor, Bill Lee was great a down to earth guy who made the transaction a smooth one A+ More
Anchor and their people always come through Bill Lee was our salesman and he was totally professional and explained everything about the Outback we purchased and answered all of our questions pa Bill Lee was our salesman and he was totally professional and explained everything about the Outback we purchased and answered all of our questions patiently. We have been coming to Anchor for service on our 2007 Legacy for years and have always been satisfied. With this purchase we will be coming back for a long time! Thanks to Bill Lee and Anchor! More
New Subaru owner It was our first time looking at Subaru and we were very impressed. We wanted an all-wheel drive Subaru and we needed to better understand all the sa It was our first time looking at Subaru and we were very impressed. We wanted an all-wheel drive Subaru and we needed to better understand all the safety features available on the Legacy. Bill Lee was very knowledgeable in all of the safety features and great to deal with. Also, the showroom and service areas are state of the art. More
Stayed with Anchor for my next car I’ve been a Subaru owner for 10 years. Bought my first Subaru at Anchor. When it started to look like I was going to have to invest in a new vehicle I’ve been a Subaru owner for 10 years. Bought my first Subaru at Anchor. When it started to look like I was going to have to invest in a new vehicle, I had no doubt I’d buy another Subaru, AND I’d buy from Anchor again. The service and sales teams are great to work with. Professional, courteous, and they take the time to get to know you as an individual. You’re not just “a number” to them. I just purchased my new car from Bill Lee. He was so easy to work with. Answered my many questions, and was really patient as I worked toward my final decision. I am truly happy with my decision in vehicle and my decision about who to purchase from. More
Go somewhere else The service area and waiting area are state-of-the-art but the service leaves something to be desired. The first three times I went there for service, The service area and waiting area are state-of-the-art but the service leaves something to be desired. The first three times I went there for service, 2 oil change, replace a tire and fix a flat I felt as though if I were a man I would have been treated better. I had gotten a new tire there and when that new tire went flat and I brought it back I suggested maybe the stem was faulty. The man at the desk looked at me like I was an idiot and said no that couldn't possibly be it. Guess what it was. Tonight when I went in for my oil change my car sat in the bay for 15 minutes, obviously done. When I went over to the desk I was told someone would be with me in a minute. Another gentleman came over asking about his car and he was helped right away. When I finally got in my car there was another car in front of me.I was told to wait a minute so the gentleman in front of me could pull out. I graciously sat there for a couple minutes waiting then backed my car up and went out another bay. I will never go to Anchor Subaru for service again. Good luck ladies More
Subaru Purchase Review Friendly sales staff (Peter Frain). Great custom service. While pick up our new car, a old couple (return customer) asked Peter Frain saying they want Friendly sales staff (Peter Frain). Great custom service. While pick up our new car, a old couple (return customer) asked Peter Frain saying they want to purchase a new car from him. More