Anchor Subaru
North Smithfield, RI
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Fantastic dealership I bought a car at Anchor Subaru this last Saturday and was very impressed with the professionalism of the staff and how state of the art the facility I bought a car at Anchor Subaru this last Saturday and was very impressed with the professionalism of the staff and how state of the art the facility was. Ben was my sales agent and was a pleasure to deal with, he made the sales process very comfortable and easy going. I would recommend Anchor Subaru to anyone looking to purchase a new or used vehicle. More
New Subaru owner From our on-line inquiry to our purchase, everything was great! I had contact by email (phone if preferred) after my on-line inquiry about a certain From our on-line inquiry to our purchase, everything was great! I had contact by email (phone if preferred) after my on-line inquiry about a certain vehicle which I was told was pending sale. My husband and I went in to see it because they did have another one like it expected that night or at lest the next day. We were greeted by Jorge Navarro and discussed why we were there. He let us look at the car that we were interested in that was on hold in the showroom and then let us drive a similar one. Well, we loved it so we talked a little and then we discussed coming in once the other one was there, and, just as we were leaving, it arrived! We had a look at it and we decided then - that was the car! Made an appointment for another drive and final sale paperwork within a couple of days and it is now ours! Jorge made us feel welcomed and he gave us a tour of the facility and every employee we encountered said hello to us, very friendly. The have a very comfortable waiting area with wi-fi, a few private offices if customers prefer to wait for repairs and can work remote, and they also offer shuttle service if in for any type of repair. Jorge filled up our tank for us and surprised us with some all-weather mats when I asked about ordering some! We are now part of the Subaru Family! More
Jorge Navarro I had found a car I was interested in on the Anchor Subaru website. I requested a test drive online and when I showed up to test drive the vehicle, I I had found a car I was interested in on the Anchor Subaru website. I requested a test drive online and when I showed up to test drive the vehicle, I met Mr. Navarro. He was very professional and greeted my mother and I at the door. I explained that i was there for a test drive. We were invited to sit at his cubicle while he looked up the information and got the car. He knew quite a bit about the var I was test driving.. I fell in love with the car, but at no time did I feel pressured into a sale. He was prompt in providing information as well as getting a fair trade in value for my old car, as well as settling any outstanding service bills. He made sure everything was well explained and took the greatest care in making sure I was buying a sage, reliable vehicle. Upon returning to pick up my new car, Mr. Navarror surprised me with a set of Subaru all weather floor mats! This little surprise certainly made my day! He made this entire process easy, from the test drive to the actual purchase. He professionalism is outstanding and his demor is kind and relatable. He certainly gave some fatherly advise about buying a car (he did also mention that he is a father), and I really was treated like respect, like I am family. I really appreciate what he did for me as well as being thoughtful about the little things. For example, he saved the keychain from my old set of car keys that my nephew had made me. More
Was a very good experience working with Bill Lee. My partner has bought a few cars from Anchor Subaru and we have been very happy with the way everything was handled so when it came time for me to buy My partner has bought a few cars from Anchor Subaru and we have been very happy with the way everything was handled so when it came time for me to buy a new car, I went to Anchor and worked with Bill Lee. He showed that he had a lot of knowledge of the vehicle and took time with me to explain all the new technology. My last vehicle was a 2007 Subaru Forester. They handled all the paperwork for me and even had my old car delivered to my Grandson in MA for me. I really appreciated that courtesy. N. Waite More
Helpful, knowledgeable, and personable Bill Lee was patient, informative, and full of good humor. I love my Subaru Forester! This is the second Forester I've bought from Anchor. Best car ev Bill Lee was patient, informative, and full of good humor. I love my Subaru Forester! This is the second Forester I've bought from Anchor. Best car ever. More
Disappointed Found the car I wanted here. Everything was going fine until after the purchase where it was made obvious that as soon as I signed the papers, I didn’ Found the car I wanted here. Everything was going fine until after the purchase where it was made obvious that as soon as I signed the papers, I didn’t exist. I had mentioned the car would pass Mass inspection due to dry rot tires. They said it passed in RI and RI is harder to pass which is completely untrue. So, needless to say, I had to purchase tires to get a sticker. Then about 2 months after purchase, the battery died. Fortunately, it was under warranty. While these little things are a small matter, I do not feel valued as a customer as the GM has ignored my issues and that has left a sour taste and I will never buy or recommend anyone buy from them again More
Anchor Subaru come as friends leave as family I am on my second Subaru from Anchor and enjoy coming to their facility. My service advisor Brian is a pleasure to work with and is always friendly a I am on my second Subaru from Anchor and enjoy coming to their facility. My service advisor Brian is a pleasure to work with and is always friendly and helpful. In addition Mike the service manager makes things happen! I recommend this dealership to anyone looking for a awesome experience. Wendell More
Great Experience Had a great experience at Anchor Subaru with Patric Saad. He was very knowledgable, upfront and willing to work with you. I would highly recommend hi Had a great experience at Anchor Subaru with Patric Saad. He was very knowledgable, upfront and willing to work with you. I would highly recommend him. More
AWESOME! Can't say enough great things about my experience at Anchor.This is my second car I bought from them. I'd like to thank everyone there and a Special t Can't say enough great things about my experience at Anchor.This is my second car I bought from them. I'd like to thank everyone there and a Special thanks to Gladimir Guerrier (salesman). More
Great Experience Everyone at Anchor Subaru was friendly the moment I walked in. Bill Lee was my fantastic saleman who guided and motivated me towards deciding to buy t Everyone at Anchor Subaru was friendly the moment I walked in. Bill Lee was my fantastic saleman who guided and motivated me towards deciding to buy the Forester. He explained the technology of the car's system and told me that I could contact anytime if I have questions. He's a great asset to Anchor Subaru. More