Anchor Subaru

Anchor is the only place I've bought a car (and I've bought plenty) that doesn't cover the cost of the inspection sticker. When I found this out, I called my salesman to ask for a refund of the one I p bought plenty) that doesn't cover the cost of the inspection sticker. When I found this out, I called my salesman to ask for a refund of the one I purchased. I was told that "it's not their policy" and that "they don't do that". So, I left a message for the manager to call me back, and he blew me off. I called the next week and left another message for him. Again- nothing. When I called a third time, the manager still wouldn't speak to me. He had the salesman call me back and tell me with his flip attitude that I wouldn't be refunded. When I pointed out that I spent $26,000 on a vehicle and that I would be likely to not recommend them to friends, and was very likely to give them an unsatisfactory review, he said "Oh well, it won't be the first bad review"..... And I can see why if that's how they treat cutomers. More

Amazing experience, we developed an issue with our car that other shops could not fix. They were able to fix it the first time, and for a good price. The funny thing is that my car is not even a Subaru, that other shops could not fix. They were able to fix it the first time, and for a good price. The funny thing is that my car is not even a Subaru, they are willing to work on any kind of car. James More

First I must say that the sales team was great at selling me a vehicle, my problem started with the service team and escalated from there. Purchased a used vehicle with 35,000 miles that developed a cold st me a vehicle, my problem started with the service team and escalated from there. Purchased a used vehicle with 35,000 miles that developed a cold start problem. To make a long ( very long ) story short... Dealer was unable to resolve the problem with the car and pretty much just denied it even happens. Dealt directly with the owners in the final days of my ordeal and i'll tell you to stay away from this place. Had no car for 16 day's, 16 consecutive day's ! Was told the vehicle was fixed a couple time but upon arrival to pick it up the following morning's it would just stall on me upon start up, the reason it was there in the first place. Owner tried to tell me I did not have a warranty anymore when in fact I did and was forced to produce my paperwork to prove it, salesman hung up on me when he called several weeks later to see how my car was....don't call me if you don't want to here my problems...yes, they called me and than hung up on me ! No offer for a loaner vehicle of any sort, not even an appology from anyone in the building from service desk to owner...I could go on and on but if you want anymore info contact me. Absolutely Horrible Service!!!!!! dbarras@comcast.net More