
Anchor Subaru
North Smithfield, RI
Filter Reviews by Keyword
By Type
Showing 1,042 reviews
I went to Anchor Subaru to purchase a 2007 Subaru Forester that I had seen on line. The salesman, Shar Chauvin, is the person I first talked to on the phone. We set up a time and date for me to tes Forester that I had seen on line. The salesman, Shar Chauvin, is the person I first talked to on the phone. We set up a time and date for me to test drive the car. Shar was really great as the car was ready for my test drive and he took time to explain everything about the vehicle before I even drove it. Shar was very knowledgeable about everything on the Forester. I felt at ease talking to him and he did not try to pressure me into buying the Forester or any other vehicle. After the test drive, I told Shar that I would buy that Forester and he went into complete details with me about all the costs associated with it. On the day of my taking possession of the Forester, Shar took the plates off my old car and put them on the Forester. I might add that it was snowing and he took care of everything himself. I would recommend him to anyone that I know is looking for a great car and great salesman. Paulette Matteson, Business Manager was very friendly, polite, and very helpful in getting all the paperwork done for the sale, transfer of registration, and getting a new title from Massachusetts. She made sure to explain to me about the remaining warranty, the warranty that Anchor provided with the Forester and even mentioned about financing. I had already arranged my own financing so I explained that I was all set with that. From the moment that I first entered the door of Anchor, everyone was friendly, courteous and were ready and willing to help me in any way they could. My daughter has bought 2 Subarus from Andchor and has always been very satisfied with them. More
I felt as though everyone was looking to please. It was such a friendly atmosphere that It made buying a new car a breeze of course the price is what really sealed the deal. Thank you to everyone at Anchor such a friendly atmosphere that It made buying a new car a breeze of course the price is what really sealed the deal. Thank you to everyone at Anchor Subaru. I would definately recommend this dealership. More
This was our first time shopping at this dealer and it was an awesome experience, which ended with the purchase of a 2011 Subaru XT Touring Forester, complete with NAV and a boat load of accesories. Our was an awesome experience, which ended with the purchase of a 2011 Subaru XT Touring Forester, complete with NAV and a boat load of accesories. Our salesperson, Micah, was extremely knowledgeable about all aspects of this vehicle, from the engineering to the features, from stem to stern. He spent a goodly amount of quality time with us before the sale, as well as after our purchase - which was very refreshing, as other dealers we have dealt with in the past are only concerned with the "before" time. He even introduced us to the service manager and scheduled our first, complimentary, break-in oil change. Paulette, the dealer's Business Manager, was incredibly personable and a pleasure to deal with. She offered various financial options to us, for our ultimate choice and was not pushy, at all. She was extremely knowledgeable and made the normally dry part of the process fun! This was truly our most enjoyable car purchase. More
Gerry was extremely knowledgable about every aspect of the Subaru. He took the time to explain all of the things that make a Subaru a Subaru. He was patient and stayed in constant contact with us. He di the Subaru. He took the time to explain all of the things that make a Subaru a Subaru. He was patient and stayed in constant contact with us. He did not use high pressure sales tactics, he let the car sell itself. I took it in today for it's first oil change and the service was quick. Did I mention that I had an appointment for next month, but we drove the car so much the past few weeks that it was needed a little early. They got me an appointment within an hour and a half of me calling. Everyone there has been fantastic. While my wife's car was getting her oil changed, I took a Forester out for a test drive. I think I know what my next car is going to be! More
Hi, We have gone to many dealerships and Anchor Subaru Hi, We have gone to many dealerships and Anchor Subaru and their sales people are one of the best. We would stand behind them 120%.Financing was so Hi, We have gone to many dealerships and Anchor Subaru and their sales people are one of the best. We would stand behind them 120%.Financing was so easy and Paulette was as nice as the sales person.They are not pushy and work with you.No wonder they are number one with people we know. Shar is a very good sales person. He is very informative and tells you everthing you need to know about the vehicle you are interested in and and all around nice guy. They met our needs along with the price. We can tell a good dealership when you walk in and have to wait a few minutes for a sales person because they are all so busy. Happy we got Shar for salesman. This dealership is certainly worth a visit when shopping for a vehicle. WE WILL TELL PEOPLE TO GO THERE FOR A FAIR DEAL. Thanks The Cramers More
Gave as much time as needed to review selections and options. Answered many questions; if answer not known, went to find out. Appreciative of my time. Cost competitive. My 4th Subaru at this dealersh options. Answered many questions; if answer not known, went to find out. Appreciative of my time. Cost competitive. My 4th Subaru at this dealership. Selection very good. Thoughtful ideas about ways to get the car I wanted without having to spend too much extra money More
Kevin was by far one of the best sales people I have ever worked with. Extremely accommodating, friendly and courteous. He took a great deal of time going over the car with me and making sure I was educate worked with. Extremely accommodating, friendly and courteous. He took a great deal of time going over the car with me and making sure I was educated on how to use it. If you need a new Subaru, go see Kevin at Anchor! More
Horrendous dealership. Poor service and attitude start at the top and trickle down. The sales manager is horrible, nasty and completely out of touch with how to deal with customers. It is amazing to me at the top and trickle down. The sales manager is horrible, nasty and completely out of touch with how to deal with customers. It is amazing to me that a dealership like this can still exist after visiting others in the area like Valenti or Inskip. More
Having purchased three vehicles from Anchor Subaru in the past, and being happy with those purchases, I decided to look into another Subaru at Anchor. I purchased a used Forrester from them, and within two past, and being happy with those purchases, I decided to look into another Subaru at Anchor. I purchased a used Forrester from them, and within two weeks, the car broke down on the New Jersey Turnpike! After repairs at a Subaru dealer in PA, I was informed that this vehicle had so many problems with it, that it should never have been sold in the condition that it was. The car was for my daughter, and at least three mechanics told her to sell it, and be done with it. It was sold at a loss, and was replaced with a Toyota. Not much was done by Anchor to solve the problems that this vehicle had, (and there were numerous problems). I feel that they just wanted to get rid of this car, and were not very honest as to its' condition, etc. After this experience, I then took my Subaru to be looked at at another dealer in Massachusetts. They fixed it in a timely manner, and I was very happy with the experience there. My husband also took his car there, and was equally happy. I now bring our Subarus to this dealership only. Beware of purchasing any vehicles in R.I., as they don't have the "lemon laws" that MA has. I will never go back to Anchor, and I make sure to tell anyone interested in a Subaru to avoid Anchor at all costs. They have lost an excellent customer forever. More
Brought my forester in for service after finding out my axle was broken they gave me a rental car for free! After helping me throught every step of the process and keeping me informed of where we were at axle was broken they gave me a rental car for free! After helping me throught every step of the process and keeping me informed of where we were at with getting the part needed I recieved my car back as good as new! I love this dealership and send all my friends and family there!!!! More