
Anchor Subaru
North Smithfield, RI
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To say buying a new car is not my favorite thing to do would be an understatement. In the past, car-buying has always been stressful and confusing for me. The salesman always had the advantage, he knows h would be an understatement. In the past, car-buying has always been stressful and confusing for me. The salesman always had the advantage, he knows how the numbers work. My first contact with Anchor Subaru was through email. I knew which car I wanted and requested they submit their best and final out the door price. I also selected cars from two other Subaru dealers and made the same request to them. Anchor was the only one who submitted a definitive, fair, and reasonable offer without haggle about financing, trade-in, test drive, or visiting the showroom. At this point I decided to buy from Anchor (even though they are 50 miles from my home) and was assigned a salesman, Damian Carvalho. Damian turned out to be my guiding light. He showed the utmost respect for an elderly woman (80) and ‘held my hand’ throughout the entire process. I received an acceptable price for my 12 year old trade-in and the deal was finalized. I highly recommend doing business with Anchor Subaru. The facility is the best dealership I’ve ever seen, the staff are very knowledgeable and professional, and I wasn’t pressured into making a deal I would regret. This was the best car buying experience I have ever had. Go Anchor! More
After 2 car purchases and a decade of service, had an embarrassing exchange with their rental guy. After repairs cost a thousand (or a third) more than communicated, while being explained why this was co embarrassing exchange with their rental guy. After repairs cost a thousand (or a third) more than communicated, while being explained why this was completed without my acknowledgement, this employee interrupts to condescendingly ask to me to go back and fill the rest of the tank to full. I had to leave without finishing the "why is it $1000 more" conversation and drive the car to the nearest gas station even though I had filled up on the way there. I was told that the tank was 1/4 empty but snapped a picture of it showing it full. The gas I was able to add until the nozzle wouldn't fill any higher was less that $3. I played call-back tag with manager Anthony for about a month and now I have simply decided to go with a different dealership. Over $3 but really, its embarrassing for a dealership to even have rental car guy disturb customers while they are consulting about work provided. I was treated like a thief and charged $1000 more than I acknowledged. More
My husband and I recently purchased a 2023 Crosstrek Sport with very low mileage. We were very impressed with your facility and the quality and cleanliness of your service area. In particular, we loved Sport with very low mileage. We were very impressed with your facility and the quality and cleanliness of your service area. In particular, we loved dealing with Peter Szcerepa who is friendly, knowledgeable and patient with explaining all of the features of our new vehicle. Also, impressed with Andrew Correia who helped us through the financial aspect of our purchase and also with the extended warranty. We look forward to many happy experiences with Anchor Subaru in the coming years and being a part of your family and will highly recommend Anchor Subaru to family and friends. More
Anchor is an excellent dealership. I own two Subaru Outbacks and my daughters have a Forrester and two Ascents. They were all purchased or leased at Anchor. I highly recommend their I own two Subaru Outbacks and my daughters have a Forrester and two Ascents. They were all purchased or leased at Anchor. I highly recommend their service department. Anchor is an extremely honest dealership. More
I have purchased my last two cars from Anchor dealerships. I have found the employees to be professional and personable. All maintenance on both my Juke and now my crosscheck has been done by An dealerships. I have found the employees to be professional and personable. All maintenance on both my Juke and now my crosscheck has been done by Anchors service department. More
We have utilized Anchor for maintenance of our 9 year old Forester for many years. They has always been professional and thorough in the services they provide. Forester for many years. They has always been professional and thorough in the services they provide. More