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Anchor Auto Outlet

Raleigh, NC

3.8
27 Reviews

1300 Buck Jones Rd

Raleigh, NC

27606

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Showing 27 reviews

April 22, 2024

Bought Audi TT at this place 3 yrs ago. Told twice it had 2 sets of keys. Signed papers. Then, Went back to Va and returned week later once car readied. When got back, told no second se More

by Steve
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Summer Mullins
January 15, 2024

Aman was great to work with. No pressure sales and was very pleasant to work with. More

by MeMeson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ayman Elaridi
October 11, 2023

I’d like to take a moment to express how easy it was working with Anchor and Ayman! Very professional . I flew in from out of state to purchase a car , all the conversations never once was their pressur More

by Jim
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michelle Brown, Ayman Elaridi
Oct 11, 2023 -

Anchor Auto Outlet responded

Thx, Jim you are awesome, and Thx for allowing us to earn your business!

September 22, 2023

This dealership never returned phone calls. I asked for a video of the car running at least 5 times. Impossible request More

by paulwilliam53
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Mohammed Abouelkhier
Sep 22, 2023 -

Anchor Auto Outlet responded

Mr. Paul We have in our system where Jay tried to email you 3 different times and your email come back not valid. Please call the dealership and verify your email address because we have had the video for you.

Sep 22, 2023 -

paulwilliam53 responded

paulwilliam53@aol.com

June 29, 2023

I bought a 2015 Porsche Macan S with relatively few miles 68,000 on March 8, 2023. The deal during the purchase was quite nice, the problems started 24 hours after I bought the car. I started to feel a knock More

by Miguel
Recommend Dealer
No
Employees Worked With
Michelle Brown, Ayman Elaridi, Jordan Mayaah, Mohammed Abouelkhier
Jun 29, 2023 -

Anchor Auto Outlet responded

Hi Miguel, this is the owner and I recall speaking with you a Few months ago and told you to come and trade it back in. You called in about the other Porsche that we had according to our notes. We did not avoid and ignore your concerns. And months later you post a bad review and we still haven't heard from you. We do understand that this is your right, but we thought it was the right thing to do and try and get you in another vehicle of your choice, because we do understand the uncertainty of used cars.

Jun 29, 2023 -

Miguel responded

If you really want to speak with me, you have my number on file can call me and help me out how to solve this.

May 04, 2023

One short email response… I replied with pricing question. Never heard back from them after that .. More

by Bantrim
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Ayman Elaridi
April 21, 2023

Anchor Auto in NC, has a nice vehicle's with low mileage. Unfortunately, the prices is higher than other places, and also they don't have any place for the negotiation price, they have firm prices. More

by aram.juva
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ayman Elaridi, Jordan Mayaah, Mohammed Abouelkhier
March 29, 2023

This was the easiest auto purchase ever! In and out in under 1 hour. Ayman was amazingly friendly as was everyone else. Thank you for my new Tesla Y. I am a very happy customer and will be More

by Mark.richmond1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Barbara Kallas, Michelle Brown, Ayman Elaridi
Mar 29, 2023 -

Anchor Auto Outlet responded

Wow, Thanks for your business! We know that you and your family are going to enjoy it! And Welcome to the Anchor family!

March 18, 2023

Ayman & Team at Anchor Auto outlet were great to deal with. Living 3.5 hrs away, Ayman made buying a vehicle from them very easy. Communication was great with everything from exploring info about vehicle More

by Chris H.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ayman Elaridi
March 18, 2023

Do not schedule an appointment to test drive a car. I arrived at the dealership on time. As I arrived, Ayman, the salesman I was in contact with, pulled up the car I was reserved to see. However to m More

by Jb3937
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Ayman Elaridi
Mar 18, 2023 -

Anchor Auto Outlet responded

Wow, We are sorry that you felt like this. We do respect everyone. And you said yourself Another customer was here before you and we do believe in 1st come, 1st served. We are a little old school, and its not always about the money. We are here to help people in a respectable order and the customer loved the vehicle and purchased the car. We do not reserve vehicles and we always let confirmed appointments know if someone is here looking at the same car. This looks like bad timing not a reason for a bad review. If you would like for us to find you another vehicle like this please call the dealership and ask for the manager Michelle. Thx for your time!

Mar 18, 2023 -

Jb3937 responded

If you do not reserve cars then why is it even an option to do at the dealership then? Being respectful also falls under being considerate of a person’s time and schedule. Letting me know ahead of time that the dealership practices “first come first serve” would have been nice to know upfront via text after the appt was made. I had received several texts from Ayman confirming the appt. That would have been a great time to know this practice. Then I would have known there is no point to using this tooI at your dealership. I would have never booked the time. I would have never wasted my time.

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