Anaheim Hyundai
Anaheim, CA
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Worst dealership I've every experienced. The sales staff have absolutely no idea what they're talking about and make up lies to try to sell you a car. The sales manager's ego is incredible a The sales staff have absolutely no idea what they're talking about and make up lies to try to sell you a car. The sales manager's ego is incredible and likely a big reason their ratings are so low. I strongly recommend you avoid this place if you're shopping for a car. More
WORST COSTUMER EXPERIENCE EVER! DISHONEST! NEVER RETURN CALLS! DIDN'T RESPECT OR ABIDE BY THE CONTRACT! WHEN I FINALLY SHOWED UP TO THE DEALER THEY HAD ME WAITING FOR HOURS! THEY AC DISHONEST! NEVER RETURN CALLS! DIDN'T RESPECT OR ABIDE BY THE CONTRACT! WHEN I FINALLY SHOWED UP TO THE DEALER THEY HAD ME WAITING FOR HOURS! THEY ACT FRIENDLY WHEN SHOPPING FOR A CAR BUT ONCE THE DEAL IS DONE GOOD LUCK GETTING IN CONTACT WITH THEM FOR ISSUES. More
Would give a zero star if possible. These people have the guts to say their mark up and add-ons are fair because of all the benefits you get from buying a car, yet those benefits are t These people have the guts to say their mark up and add-ons are fair because of all the benefits you get from buying a car, yet those benefits are there when you buy from dealerships NOT doing mark up or add ons. So tell me how it's fair and not greed? Nah, greed, greed, and greed. If you were a good dealership, you wouldn't have to mark up because you'd have loyal happy customers coming back, but it's clear this is why you have to get so much money on sales, because people won't be coming back for the customer service. Dealerships like this are the kind the FTC are trying to crack down on to be more honest. Waste your time with email after email not answering your questions, all because they don't have clear and honest prices online. More
One of the many dishonest dealerships around. If you are a first time buyer be sure to go with someone who knows a little about dealing with crooked dealerships. All they care about is the sale. If you are a first time buyer be sure to go with someone who knows a little about dealing with crooked dealerships. All they care about is the sale. My daughter's first time buying a car, trusted the person assisting her and was basically taken advantage of. They ruined her credit, I don't know what place needs to run your credit 7 times but they did to my daughter. Her CS was over 700 now is shot to xxxx. The price she was given (paper the person had her sign but didn't give her a copy, good thing she took a picture of it) was 10 grand less than what they are trying to say she owes now. Adding an extra 10 grand without letting the buyer know until after the fact is a snake move. Tried to return the vehicle and was basically told she couldn't because it's past the "3 day" return policy smdfh. Don't want to go back and forth with whoever we were dealing with so legal action will be our next step. So sad people like that exist smdh...ps I only put one star because it wouldn't let me post More
AIT AND SWITCH B. S! Watch out for Tariq. From the sales team up to the General Sales Manager, this dealership is filled with dishonest people that will attempt to take S! Watch out for Tariq. From the sales team up to the General Sales Manager, this dealership is filled with dishonest people that will attempt to take advantage of you. I spoke with a sales manager named Tariq and he had offered $5000 off the cost of $7400 in add ons. He was perceptibly dishonest, but I was told that further discounting would be at the discretion of the General Sales Manager. I then spoke with a The General Sales Manager a few hours later, and he told me that, "It was cool, but I'm not interested in selling you a car for that price." These people will arbitrarily raise the price to a vehicle on a whim. DO NOT SHOP HERE IF YOU WANT TO BE WELL ACCOMMODATED AS A CUSTOMER More
Worst Car buying experience ever. The "Finance guy" try to make me buy warranties that I did not want. After they sell you a vehicle, he will not return any of my calls. Spoke to a "S The "Finance guy" try to make me buy warranties that I did not want. After they sell you a vehicle, he will not return any of my calls. Spoke to a "Sales Manager that did not want to help. Pointed fingers at everyone else. Asked to speak to someone above him. He would not give contact information. More
Don't fall for the spiel about how dealerships strive for great customer satisfaction and how they want to help you during and after your purchase, it's xxxxxxxx. New, young and female buyers be cautious. great customer satisfaction and how they want to help you during and after your purchase, it's xxxxxxxx. New, young and female buyers be cautious. I ignored my better judgement and advice of my husband and purchased a used WRX from this dealership. I can fill this review with details on how we were ripped off with add-ons and deceiving sales tactics but the 10 plus pages of negative reviews from other customers has already covered that for me. Off the bat we were given the spiel regarding their high standards and rigorous enspection on their used vehicles, how they stand by each used vehicle blah blah blah...tell me why in less than 2 weeks of having this car the clutch is burnt out and has to be replaced?! The visor from one of the windows AND the front lip flew off on the freeway!! So now we have to pay over $1900 to replace the clutch and these cosmetic issues that they so proudly flaunted that they inspected. I called the dealership to talk about these issues - just the response from the guy that answered my call after explaining our experience was enough for me. This pompous xxxxxxx says "So what is your purpose with this call, what do you want us to do?" He then pretends to get the manager and comes back to the phone and tells me (surprise!), the manager is busy and will call me back. I leave my contact and 4 days later here I am. More
Worked with sales person named Justin who has NO integrity. We came in looking for an EV and he came prancing out and right off the bat, he told us that if we bought the Kona AV that we would get 2 integrity. We came in looking for an EV and he came prancing out and right off the bat, he told us that if we bought the Kona AV that we would get 2 years of free charging. We were very clear to him in response to this and said this is very influential for our decision. He then lied further and told is that the 2 year free charging is going to be enhanced to 3 years and that we would get grandfathered in for 3. So we said, even better! We go to sit down and write a contract and he says, someone else is also writing a contract on the same car so we need to do this quickly so we get the car before they do! I just rolled my eyes at this fool. What a liar and it don't matter to us cuz we were going to buy anyway because of the 2 years (to be upgraded to 3 years) free charging. I asked him about 5 different times to show me the literature and contract about free charging during the THREE hours it took them to write the contract. They kept us waiting hours for their "finance guy" to get the paperwork ready. But when I keep asking this fool Justin to give me the free charging info, he then gives me a pamphlet about the charging company which says nothing about free charging, And so he was thinking we were too dumb to actually read the garbage he gave us to mislead us. I asked this fool again and again for the documentation about free charging so many times and he keeps saying, yes, no problem. When we were leaving AFTER signing the contract, this dirtbag liar Justin then says, oh I just talked to one of my colleagues and maybe it is free 250kwh only (this is about 1000 miles), but don't worry cuz I'm gonna get to the bottom of this, blah blah blah. Next day this fool texts us and says there isn't any 2 or 3 years, so we said this is ridiculous and we want to escalate this, get us your boss to talk to. So this fool then tells us that the manager from yesterday isn't in today and that is who we need to talk to, so we need to wait until next day when he comes back and then that manager will call us. Guess what, no manager called us at all. So now we are talking to attorneys in order to sue this fraudulent company. More
THE worst experience purchasing a vehicle, ever! Please read the reviews prior to visiting this dealership. Tarik, the assistant manager displays unethical sales tactics to drive selfish commission Please read the reviews prior to visiting this dealership. Tarik, the assistant manager displays unethical sales tactics to drive selfish commission sales versus long term referral relationships. I would never refer anyone to buy form this dealership nor would I ever purchase another vehicle from this location again. More