Anaheim Hyundai

My wife and I were scammed in buying our lease which lasted 3 1/2 lasted 3 1/2 More

Avoid this place and especially do not use Cameron as your sales guy. I was very specific up front with what I was looking to do. He recommended that I lease and take a discount on the lease and they tol your sales guy. I was very specific up front with what I was looking to do. He recommended that I lease and take a discount on the lease and they told me what my buyout would be. Come to find out the buy is 2k more than what they told me it would be. I asked him about it and he said well you should of read paper work better. The paperwork is right but there are these added fees it appears that they should of told me about. The worst part is when the manager called me back because she knew I wasn’t happy I told her what happened. She asked the sales person Dev if he told me that and he lied right to her face. Also i didn’t even get a walk through of the car after paperwork and basically was left to you tube how to work my new electric car. Also got the car with half a charge. His response was well you have two years charging go charge it. So I now have to spend more time and I was at the dealer for over two hours. Cameron is your typical salesman, very helpful until you sign the papers then it's well you’re on your own. More

Never ever was treated as deceitful as yesterday in this scam dealership. went there to make a deal on a 2017 Prius prime advertised as 21400!, just to found out this scammer, just advertised this price to scam dealership. went there to make a deal on a 2017 Prius prime advertised as 21400!, just to found out this scammer, just advertised this price to take you there and added multiple charges and offered the same car for 33k!!! when I mentioned the price, they just came out with some stupid answers and finally after i refused the scam, a manger came to me and said 28k either take it or leave it! so my entire day and two-hour drive and another 2 hours of wasting my time in that toxic environment was wasted. this is why this kind of businesses should be banned and close for good. More

biggest scam ever existed! found a car for 21400, talked to the salesman few times, drove there for about an hour, guess what!? the same car end up 33k? they just added differe found a car for 21400, talked to the salesman few times, drove there for about an hour, guess what!? the same car end up 33k? they just added different scam charges, never mentioned anywhere. I have no clue how they are able to survive. Manager! approached me later, and said last price 28k either get it or leave!? More

4-22-23 I found a truck I was interested in and contacted them for an appointment to drive it. I got there and was greeted by a salesman and shared I just want to drive the truck. I told him I had an appoint them for an appointment to drive it. I got there and was greeted by a salesman and shared I just want to drive the truck. I told him I had an appointment with another salesman and he shared that that person wasn't in. yet. So we took the truck for a drive and came back. I went into the sales bay because Brian asked me to shake his Sales Manager hand I did it out of kindness for a the youngman. The issue was in the 2nd part. I promised to send my vin for my trade in. I did and then let the games begin. I was polite and they were not getting the response they wanted. This truck has been on the lot for over 45 days. So on Tuesday 4-25 I got a call from the dealership and a young lady who was telling me that she was a Manager. She proceeded to tell me things and I shared the price was not good enough. I shared that this country is in a recession and the interest rates are not attractive so I'm looking for a little more off the price of the truck. She then starts talking to me like I wasn't going to be able to qualify and tell me they have to make money. I'm in business and I own my 4 year old car for the trade in. She didn't even know this and I asked her why wouldn't you know what you're calling me if you didn't have that information. She was getting rude quickly and I shared very politely that I'm a Military Vet and I will be contacting the VA,USAA and the BBB about the dealership. If you are a Veteran please understand that this dealership will be quickly added to the black list of dealerships to not do business with. Last is the call I got from the salesman trying to save and say don't judge him and his offer still stands. No One at this dealership has owned this and the salesman Brian said the young lady is new and not a Manager at all. I said oh wow so now you have an integrity issue of misrepresentation of titles. This did not sit well and I took the last 24 hrs debating on this. So here we are and I don't want anyone to be taken advantage of. I'm filing a report with the BBB and will contact Hyundai Corporate of my experience. I hope Brian you read this and learn that money or a job is not worth it. The customer experience and the over all process makes a good business. More

While my sales person, Demla, was great the rest of the place seems terribly mis-managed and the wait for delivery was ridiculous. place seems terribly mis-managed and the wait for delivery was ridiculous. More

My experience at Hyundai of Anaheim was amazing. I went looking and saw a car I absolutely fell in love with but had shaky credit but Rakan said he’d do absolutely everything to get me that car and I went looking and saw a car I absolutely fell in love with but had shaky credit but Rakan said he’d do absolutely everything to get me that car and sure enough he made it happen thanks to him and his manager Tony I was able to get the car I loved and have the payments down to something I can afford. I also want to thank Jacob and Amir in finance for making the paperwork process so easy and enjoyable they have a great sense of humor. I want to mostly say thank you to Jacob in finance because I had an issue with my window and he has been extremely helpful and has went above and beyond to help me and always made sure he made the time in his busy schedule to update me on everything. He definitely puts his customers first to make sure they are satisfied. I’m extremely grateful and I appreciate everything he’s done to help me with my first car buying experience. Thank you Hyundai of Anaheim More

The car buying experience with Q was great! My first service today was “awful”. I came in at 12:30, Angela told me the car will be ready by 2:30, but it wasn’t. I had to ask Q to check for me w My first service today was “awful”. I came in at 12:30, Angela told me the car will be ready by 2:30, but it wasn’t. I had to ask Q to check for me what’s going on. When the service was done, Angela came to me and said “did you see my text?” I said “no”, and she said “you’re car is ready”. No apologies whatsoever that it took them more than 2 hours to do the first service on my new car. She then said “sign here and wait because they need to wash your car”. But I looked outside, my car was already sitting on the parking lot. When I finally got my car, my seat was so hot which makes me think my car was probably on the parking lot for quite some time now. I wonder if someone just forgot to check on my car. Anyway. I finally got out there close to 3pm. This was a very bad experience considering it’s my first. Pretty traumatic!!! More

I want to retract and apologize for my previous review, as Hardin Buick was not properly informed of my car issues by the seller that sold it to me. My car is being taken back to them today to be assessed, as Hardin Buick was not properly informed of my car issues by the seller that sold it to me. My car is being taken back to them today to be assessed, I am praying that I am kept in the loop as I have given the seller a detailed list to give to Hardin. The current 5 star is for the response time to my previous review. I will properly review upon getting my vehicle back. 💕 Laura More