Anaheim Hyundai

My experience at Hyundai of Anaheim was amazing. I went looking and saw a car I absolutely fell in love with but had shaky credit but Rakan said he’d do absolutely everything to get me that car and I went looking and saw a car I absolutely fell in love with but had shaky credit but Rakan said he’d do absolutely everything to get me that car and sure enough he made it happen thanks to him and his manager Tony I was able to get the car I loved and have the payments down to something I can afford. I also want to thank Jacob and Amir in finance for making the paperwork process so easy and enjoyable they have a great sense of humor. I want to mostly say thank you to Jacob in finance because I had an issue with my window and he has been extremely helpful and has went above and beyond to help me and always made sure he made the time in his busy schedule to update me on everything. He definitely puts his customers first to make sure they are satisfied. I’m extremely grateful and I appreciate everything he’s done to help me with my first car buying experience. Thank you Hyundai of Anaheim More

The car buying experience with Q was great! My first service today was “awful”. I came in at 12:30, Angela told me the car will be ready by 2:30, but it wasn’t. I had to ask Q to check for me w My first service today was “awful”. I came in at 12:30, Angela told me the car will be ready by 2:30, but it wasn’t. I had to ask Q to check for me what’s going on. When the service was done, Angela came to me and said “did you see my text?” I said “no”, and she said “you’re car is ready”. No apologies whatsoever that it took them more than 2 hours to do the first service on my new car. She then said “sign here and wait because they need to wash your car”. But I looked outside, my car was already sitting on the parking lot. When I finally got my car, my seat was so hot which makes me think my car was probably on the parking lot for quite some time now. I wonder if someone just forgot to check on my car. Anyway. I finally got out there close to 3pm. This was a very bad experience considering it’s my first. Pretty traumatic!!! More

I want to retract and apologize for my previous review, as Hardin Buick was not properly informed of my car issues by the seller that sold it to me. My car is being taken back to them today to be assessed, as Hardin Buick was not properly informed of my car issues by the seller that sold it to me. My car is being taken back to them today to be assessed, I am praying that I am kept in the loop as I have given the seller a detailed list to give to Hardin. The current 5 star is for the response time to my previous review. I will properly review upon getting my vehicle back. 💕 Laura More

Uffff. Nice when they are selling you a car, after that. Bad service and they don't care keep a Customer. Almost two week waiting for a response from the S Nice when they are selling you a car, after that. Bad service and they don't care keep a Customer. Almost two week waiting for a response from the Service department about my extended warranty and fix my car. Looks like they want to wait till my warranty is expired and don't fix my vehicle. More

Russell Westbrook Hyundai of Anaheim - Stay Away! I made an appointment to go see a specific car yesterday that was listed at a specific price online. I spoke to Brian Mariscal. He must be one of I made an appointment to go see a specific car yesterday that was listed at a specific price online. I spoke to Brian Mariscal. He must be one of the guys that books the appointments. I had made the appointment the day before and confirmed the day of my visit. When I got there, I was told that the car was gone because it was a loaner. I then spoke to one of their managers who tried to sell me a car that was supposedly equal to the one that had been loaned. Turns out, all their cars have "accessories" or "dealer options" that raise the advertised price another $7,000 dollars! Brian Mariscal and all the sales staff at Anaheim Hyundai are engaging in deceptive advertising and "bait and switch" tactics. You'd be better off staying away from Anaheim Hyundai and shopping elsewhere. More

The person that said that this dealership felt more like an auction is correct. I contacted them about an Ionic 5 that was on their website. I was ready and able to buy the car. I was told that they wanted an auction is correct. I contacted them about an Ionic 5 that was on their website. I was ready and able to buy the car. I was told that they wanted a market adjust fee normally they would charge $ 5,000 but would only charge me $3,000 extra. I was told that I was the first person to call about the car and someone else might be willing to pay more for it. I do not think that this is a good way to run a dealership. Other dealerships and not charging the market adjust fee. I told them I would not pay the extra fee I do not need a car I just want that particular car and will wait till I can find it without added fees that are not wanted. More

Potential Buyers, beware the tricks that the management plays. “Options” are not options. Bait and switch. Added fees. Marketed price is not honored. They absolutely refuse to provide you a copy of your o plays. “Options” are not options. Bait and switch. Added fees. Marketed price is not honored. They absolutely refuse to provide you a copy of your own credit report. These infractions are direct violations against the CA DMV Car Buyer’s Rights. More

Came into dealership one hour after speaking to sales rep Delma and receiving a quote at MSRP for a specific Palisade on their lot. Exact car quoted still there when I arrived but Delma initially refused to Delma and receiving a quote at MSRP for a specific Palisade on their lot. Exact car quoted still there when I arrived but Delma initially refused to honor the quote and tried to add a dealer markup and worthless protection packages. Only after I got up and started to walk out did she agree to sell at the quoted price. Numerous other misrepresentations. I agree with other posts. Avoid this dealership if you can. More

Extremely shady dealership. Almost signed off on a loan, but walked out. Tried to roll 10k worth of fees into the loan Almost signed off on a loan, but walked out. Tried to roll 10k worth of fees into the loan More