Anaheim Hyundai

honestly i'd hoped that this review would have been a 4-star one at least. but somehow every experience i had with this dealer was worse than the last. what felt like my first foray into a satisfying and 4-star one at least. but somehow every experience i had with this dealer was worse than the last. what felt like my first foray into a satisfying and transparent car-buying experience was instead a whole cluster cuss of deceit and empty promises. firstly let me say that Brian, the salesman who helped me with purchasing a car, was very professional and kind. i understand that the job of a car salesman is to cater to the customer, inflate the positives of a prospective vehicle, and generally make the customer feel important. Brian did all of those things very well. however, it's their manager Hector who i had an issue with. it was very much the "good cop / bad cop" dynamic between them. Hector involved himself with a tone and demeanor that was intimidating and anything but professional. our very first experience here was to test-drive a car for my partner, and when we decided that we simply could not afford the vehicle, Hector cornered my partner outside as we tried to leave, shoving a paper in her face and pressuring her to buy the car on the spot. i should've seen that as a sign to never come back, but unfortunately i did. i was presented with a fair deal for a used Mazda. signing the paperwork was a nightmare. there is a severe lack of communication between the sales people and the financing department across the street. 90% through signing the papers and they start asking me for a down payment, which i clearly specified to Hector & Brian that i did not have the funds ready. it was a huge fiasco that took over 4 hours. then i was promised that the car would be ready to pick up in three days. I show up three days later and Hector informs me that the car isn't ready, and to wait a few more days. I call a few days later, and surprise... car still isn't ready. Finally, over a week later, the car has been detailed and re-painted. with my patience worn to the bone I just wanted to shake their hand and get the heck out of there. i did a quick scan of the car, said my thank you's, and left the lot. this mistake cost me hundreds of dollars. i failed to notice a crack on the windshield until i was a few minutes away. Brian convinced me that they could potentially repair it, but after noting that the dealer had made no record of the crack, he insisted there was nothing they could do. It's a 7-inch crack across the windshield and you're telling me nobody noticed it? i feel like a schmuck. their "30-day warranty" means virtually nothing, even when it's a safety concern. of course I blame myself in part for failing to notice the crack sooner, but needless to say that my experience with Anaheim Hyundai overall was abysmal and immensely disappointing. please don't buy your car here, you will be ripped off. guaranteed! More

please save your time and money and do not come here. They are complete and total scammers. I drove 50 min to come because I was assured the car I was looking at was still there and hadn't been sold. I c They are complete and total scammers. I drove 50 min to come because I was assured the car I was looking at was still there and hadn't been sold. I come, see the car, do a test drive, then the horrible, rude, and frankly disrespectful manager comes out to tell me it's been sold. I got an email from Kelly Blue Book a week later that the same car is still available and the price dropped. Please don't come here they will scam you. A complete waste of time and energy More

When buying a car you can have a lot of anxieties. I didn't feel that way because Tam N Hyundri the sales rep made the experience better, by not making me feel like I was being pressure, I won't lie s I didn't feel that way because Tam N Hyundri the sales rep made the experience better, by not making me feel like I was being pressure, I won't lie spending that much money can make you feel uncomfortable. Everyone I dealt with at the dealership was very helpful. I'll give him a 10 More

I purchased a late model van from this dealership. I paid full price plus tax and over 25% extra stuff (which did not need,Elo GPS, extended warranty, and othrr stuff which dont have any idea). The c I paid full price plus tax and over 25% extra stuff (which did not need,Elo GPS, extended warranty, and othrr stuff which dont have any idea). The car was delivered to my place about 150 miles away. Before purchasing I was able text sales people back and forth at least 10 times. When I got the car from dealership I noticed there were some issues, with carpet in cargo area and the car had only one FOB/ Key. I asked the delivery person who works at dealership and he assured me after going back to dealership he will bring it to his Manager attention and I will get call from them. In any case he had bunch of papers that needed to be signed. There was not 2nd copies for me to keep so he told me it would be email all to me. Since I only have one FOB/key and inorder to make second copy I need some documentation to show to other dealership or locksmith. It has been over 3weeks I have not been able to talk to right person at this dealership and they do not answer the texts. At two separate occasions I was told they will have the Manager or whoever in charge to call me. It has been 3 weeks. More

These guys are total scammers. Know your rights, and know that if the advertised price is one thing, making you buy 10k of add-ons to make it a higher price is actually fraud. Plea Know your rights, and know that if the advertised price is one thing, making you buy 10k of add-ons to make it a higher price is actually fraud. Please take your business somewhere else. More

I called and filled out a loan app and did receive a phone from them. I waited a week to go by and decided to call salesperson Jose Ochoa and he stated that he was 10 minutes away from work and he would phone from them. I waited a week to go by and decided to call salesperson Jose Ochoa and he stated that he was 10 minutes away from work and he would call me with a monthly payment number. Didn’t hear from him that day. Next day I received a call from Abram letting me know that the vehicle I had in mind, had been sold. I told him that I wasn’t interested in any other vehicle because I was furious for how they extended my sales with the hopes that they would sell it. More

Stay away! This dealership runs bait-and-switch scams. I contacted them about a car advertised at $30.9k and was ready to purchase sight unseen. I know the car This dealership runs bait-and-switch scams. I contacted them about a car advertised at $30.9k and was ready to purchase sight unseen. I know the car I wanted, so no need to drive 2 hrs to test drive. The salesman insisted on talking over the phone, which I usually do not like to do, because of all the stupid sales speels… but I did it anyways. Then he proceeded to tell me that there are about $5500 worth of ‘add ins’ so the total price was just under &40k. I responded that I was willing to pay the advertised price, plus taxes and fees, and nothing more. Haven’t heard back. Buying used cars has gotten to be a ridiculous experience! Super annoying! More

This is the most fraudulent dealer I have ever worked with. They will oversell the vehicle (used) you purchase by forcing optional items, adding finance charges. I hope that they go out of business of with. They will oversell the vehicle (used) you purchase by forcing optional items, adding finance charges. I hope that they go out of business of their deceit and lack of concern for their consumers. They are a disgusting business. buyer be aware More

My wife and I were scammed in buying our lease which lasted 3 1/2 lasted 3 1/2 More

Avoid this place and especially do not use Cameron as your sales guy. I was very specific up front with what I was looking to do. He recommended that I lease and take a discount on the lease and they tol your sales guy. I was very specific up front with what I was looking to do. He recommended that I lease and take a discount on the lease and they told me what my buyout would be. Come to find out the buy is 2k more than what they told me it would be. I asked him about it and he said well you should of read paper work better. The paperwork is right but there are these added fees it appears that they should of told me about. The worst part is when the manager called me back because she knew I wasn’t happy I told her what happened. She asked the sales person Dev if he told me that and he lied right to her face. Also i didn’t even get a walk through of the car after paperwork and basically was left to you tube how to work my new electric car. Also got the car with half a charge. His response was well you have two years charging go charge it. So I now have to spend more time and I was at the dealer for over two hours. Cameron is your typical salesman, very helpful until you sign the papers then it's well you’re on your own. More