Anaheim Hyundai
Anaheim, CA
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2017 Sonata Lease Q was very knowledgeable and helpful. We did shop around at other dealers and we believe that we got the best deal possible at Hardin. Q was very knowledgeable and helpful. We did shop around at other dealers and we believe that we got the best deal possible at Hardin. More
My G80 purchase experience at Hardin Hyundai Being an engineer, I researched the G80 thoroughly online before visiting a local dealership (not Hardin). I was not satisfied, and began looking else Being an engineer, I researched the G80 thoroughly online before visiting a local dealership (not Hardin). I was not satisfied, and began looking elsewhere. That is when I discovered Hardin Hyundai. Normally it would have been too far away, but after contacting Chris McGregor at Hardin and outlining what I was looking for he was able to provide me with exactly what I wanted. He made the purchase simple and straightforward. Having had experience with high end German cars (Audi and Porsche), I can say that my experience at Hardin was as good if not better. The G80 is a fantastic car and I am totally satisfied. And Hardin (specifically Chris in sales and Robert in finance) contributed to this experience. More
Thank you Richard Kim! Richard Kim did an amazing job in helping me out get into my new 2017 Santa Fe! Thank you soo much Richard. You did a great job. Richard Kim did an amazing job in helping me out get into my new 2017 Santa Fe! Thank you soo much Richard. You did a great job. More
Great Staff Hamid was great, very knowledgeable and made the car buying experience pretty nice actually. This was my first new car and I felt right at ease. Hamid was great, very knowledgeable and made the car buying experience pretty nice actually. This was my first new car and I felt right at ease. Hans in finance was also great to work with and handled everything quickly and thoroughly. Thanks again to everyone. More
Great dealership, can see why they have been consistently #1 in the West. The facility was nice, service was fast and they got me the deal I wanted. It's a little far of a drive, but with the trip from South County. The facility was nice, service was fast and they got me the deal I wanted. It's a little far of a drive, but with the trip from South County. More
Als total review We were treated just like we were family and that's why we will always deal with this dealership Fred was very friendly and met all of our needs We were treated just like we were family and that's why we will always deal with this dealership Fred was very friendly and met all of our needs More
Easy car buying I work with the same sales manager that I worked with 3 years ago and I was very happy to work with him. He made car buying easy and knew right away w I work with the same sales manager that I worked with 3 years ago and I was very happy to work with him. He made car buying easy and knew right away what I wanted. I am sorry but I am bad with remembering names or else I would put in his name here. More
Hardin Hyundai is the best! Overall best experience. My sales rep Rechard Kim was very profeasional from the start to end. I would comback for sure. I will also recommemd hardin Overall best experience. My sales rep Rechard Kim was very profeasional from the start to end. I would comback for sure. I will also recommemd hardin hyundai and Richard Kim to my friends and family! Thanks for great car buying experience! More
Great car buying experience The process was smooth from beginning to end , Jose walked me through everything and I walked out with everything I wanted and more in my brand new ca The process was smooth from beginning to end , Jose walked me through everything and I walked out with everything I wanted and more in my brand new car . I am so glad I found this dealer !! Thank you! More
Unfortunately, there is no "Zero." Unfortunately there is no "zero" star. I should have followed my guts and read the reviews carefully before getting stuck and buying my Hyundai fro Unfortunately there is no "zero" star. I should have followed my guts and read the reviews carefully before getting stuck and buying my Hyundai from Hardin. I have no issues with the car, but my issue is Hardin. As soon as they sell the car, forget about anything else including customer service and satisfaction. I will state my story as short as possible: I took the car for a test drive it had the "alarm" light on and the front right wheel was inflated at 22 psi (normal is 34 psi). I told the sales guy (Mark) and he said it is ok, just drive it, the car might have this alarm because it was parked for some time." We had a deal and I bought the "Certified Per-owned Hyundai" from Hardin. Next day I went to receive it, and asked the sales guy to make sure the Tyre pressure is checked. After driving the car for 2 days the alarm went on again highlighting that the same wheel is inflated; I went to a gas station to add air and decided to buy a Tyre pressure gauge to check it next time. After another 2 days the same thing happened, then I took action and called the sales guy (Mark) who advised me to go to the service center and tell them the issue and they will fix it. I visited the service center, and explained the issue and story to a guy named Richard, who took the car and said they will check it. After 30 minutes he tells me there is a nail in the Tyre and the tyre needs replacement. I asked him to talk to the sales guy and fix the issue. He replies, "you have to call your sales guy and you ask him to send us a due bill to fix this!" I calmly called Mark who said this is not my call or in my hands and he cannot do anything except talk to his manager. At that point I sensed the unprofessional system of Hardin and asked Richard to give me the car. I went to a tyre shop and they immediately fixed it for $20 dollars. Meanwhile, I received a call from Mark who bluntly advised that his manager said that "the car is certified and their guys have checked the car before I took it and it had no issues." I reminded him that there was an alarm when I had the test drive, he acknowledged it and said he remembers it, but it is not his call." At that point I said "Thank You Mark," and closed the phone. Thank God I did not buy a service contract with them, now I am carefully checking the market to check the best authorized service center/dealer who can take care of my car for a long term maintenance relation. Gladly it will not be Hardin Hyundai. Bottom line is lack of internal coordination, poor customer service, and lack of responsibility. The attitude is "you have the car now, just deal with it and stop bugging us, there is nothing we can do." Trust me guys, if you want to buy a Hyundai just buy it from any trusted authorized dealer. More