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Anaheim Hyundai
Anaheim, CA
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I purchased a used vehicle from Anaheim Hyundai September 18, 2023. I traded my Jeep in as part of the deal. I was told by finance manager Amir that a check would mail the next day to the lending instituti 18, 2023. I traded my Jeep in as part of the deal. I was told by finance manager Amir that a check would mail the next day to the lending institution that financed the Jeep. As of today September 27, 2023 the lending institution holding the note on my Jeep has not received the check. I contacted Anaheim Hyundai today and spoke with the salesman that sold me my vehicle. He advised me it would take at least a month for the finance department to send the check to get to my credit union. Meanwhile a payment is due soon. Efficiency and honesty are not tenets of Anaheim Hyundai's business model. Stay away from Anaheim Hyundai if you're looking to purchase a new or used car. If you chose to do business with them watch for the bait and switch on their advertised vehicles and don't believe a word that comes out of their staff members mouths. More
There are plenty of negative reviews about Anaheim. Here is a POSITIVE one. I wanted to buy an EV for a job with lots of driving and I did lots of research. After 3 weeks of test driving the Hyundia Here is a POSITIVE one. I wanted to buy an EV for a job with lots of driving and I did lots of research. After 3 weeks of test driving the Hyundia Ionic 6, Kia's EV and Hyundia Ionic 5, it was apparent that the Ionic 5 made sense for my situation. Having test driven the Ionic 5 at Anaheim and trading many texts with salesman Garrett, I made him the pitch today: "Would Anaheim Hyundai honor the website price for the SEL Ionic 5." He admitted that the dealer is pretty adamant on the paint/interior protectant and the car alarm, which were not listed on their website. I pointed out that 5 other area Hyundai dealers were sticking to their website prices (yep - shop around and get quotes). He got the manager to commit to the website price. I promised to be in the showroom in an hour and asked that they ensure the SUV was charged. I showed up, no hassles at all. They had an even better deal that was agreed to on the phone - the Hyundai financing was for an additional $1,000 off more than any dealer was showing. 2 hours later, I was driving off very happy with my new Ionic 5 about $10k less than MSRP - it pays to buy at the end of the car year (September). Kudos to Omar (financing) with a really cool digital touchscreen DESKtop and no hassles in the finance offer. Garrett was super throughout - never aggressive, patient on the cars features, syncing my phone VERY EASY to work with. Lessons to others: Do your homework, shop around, and know your financial numbers! More
Deter Barnes was a very accommodating salesman who, by telephone, helped work out the deal we requested for our 2023 Hyundai hybrid Sonata. Thus, he provided us with an out-the-door price, saving us the t telephone, helped work out the deal we requested for our 2023 Hyundai hybrid Sonata. Thus, he provided us with an out-the-door price, saving us the trouble and disappointment of wasting time and taking a long drive for nothing. It was a long afternoon, but we could tell that Deter tried to save us more time by taking off on a run whenever he needed to perform a task away from his desk. The dealership itself trusted us to drive off with the car when it had become too late to initiate our bank transfer. Our five-star rating is subject to change if any future servicing is not up to par. More
Was just left Anaheim Hyundai very unhappy. I made an offer to purchase the 2020 Ford Mustang (1FATP8UH9L5139578) at the full listed price of $19,499. Robert, Sales Manager, insisted that I p I made an offer to purchase the 2020 Ford Mustang (1FATP8UH9L5139578) at the full listed price of $19,499. Robert, Sales Manager, insisted that I pay additional $3,000 for add-ons, which on the listing clearly says the dealer installed accessories CAN be purchased for additional cost. I declined to purchase the accessories and offered to purchase at the full listed price. Robert stated that Anaheim Hyundai purposely list low and said the accessories are a MANDATED to be purchased for additional $3,000. He refused to sell me the car at the full listed price of $19,499 and I walked out. This is a clear violation of California Vehicle Code section 11713.1(e). I will be filing a complaint with the State. Also posting my experience with Anaheim Hyundai for deceptive advertising which violates Business and Professions Code § 17500, a crime to engage in false or deceptive advertising to consumers about the nature of a product or service. More
1 star is one to many. They hounded me non- stop to make a deal they went so far to offer to deliver the vehicle after I told them we would go in on Monday to finalize. They hounded me non- stop to make a deal they went so far to offer to deliver the vehicle after I told them we would go in on Monday to finalize. Delivered vehicle on a Saturday they took my trade I was suppose to get $3,000 back from them on Tuesday and my tires from trade in was part of the deal. It’s now 7 days and they are refusing to give me back my check, and my tires on trade. They are waiting to get the deal finalized and funded! This was written in the contract and now they are back peddling. I knew it was to good to be true! They are sneaky and give car sales men a bad bad name! RUN! Do not do business with these people they don’t honor contracts or their word. No integrity I guess I will be seeing them in small claims court to get my $3,000 check and my tires. CarMax had offered to purchase my car for the same amount and I would have walked out with a check then and there like I have before! No xx! Go to CarMax where they have humble honest people working. More
Run. Run. Run. Extra fees added to your total invoice. The fees are itemized by what you have to buy as add ons. No way out. Is this legal? It se Run. Run. Extra fees added to your total invoice. The fees are itemized by what you have to buy as add ons. No way out. Is this legal? It seems many complaints pertaining this matter. This dealership thinks they can pull the wool over your eyes. More
Worst car dealership I've ever worked with. They won't even return the call after leaving messages 5 days in a row after purchasing a vehicle They won't even return the call after leaving messages 5 days in a row after purchasing a vehicle More
Hice una cita para que me arreglaran mi vehículo y me atendió una persona si se puede decir persona ( Melery Alvarado) muy despota, grocera y todos los sinónimos de esta palabra. Y me dijo que si no me g atendió una persona si se puede decir persona ( Melery Alvarado) muy despota, grocera y todos los sinónimos de esta palabra. Y me dijo que si no me gustaba como me atendía que buscara a otro representante, que eso ha ella no le importaba. Así que me tuve que retirar sin que me repararan mi vehículo. More
Stay far away from this place. Went in to take a look at the Ionic 6. The salesman was not very familiar with the car to say the least. Just to humor them we went inside to run som Went in to take a look at the Ionic 6. The salesman was not very familiar with the car to say the least. Just to humor them we went inside to run some numbers. All they came back with was a total price and REFUSED to provide a breakdown of the total cost of the car, Finally they admitted there was over $4,000 in junk fees added, which they would not detail. They claimed if they provided a full price we would shop it around ofr a better deal. I have never in my life been to a car dealer where they have refused to show an itemized list of the total cost. They then depreciated the car by 60 % over a 3 year lease and wanting a monthly payment of over $900. What an outrageous scam they have running there. Its no surprise their dealer rating is less than a 2. Russel Westbrook should be ashamed of how he is running his business. More