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Anaheim Hyundai

Anaheim, CA

2.1
1,221 Reviews

1271 S Auto Center Dr

Anaheim, CA

92806

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Showing 1,221 reviews

December 17, 2023

Please stay away if you can. that dealer selling used car with engine problems and no signs on dashboard and he know that.. he will add 8 k over original price for security tracke More

by Amir
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
hector
Jan 14, 2024 -

Anaheim Hyundai responded

Amir, I'm sorry to read about your experience. We take allegations like this very seriously and we'd like the opportunity to look into it further. Please know that protecting our customers' personal information is a top priority for us. Could you please reach out directly so we can discuss these matters? Thank you, Ken Smirz - General Manager - (714) 243-8396

December 14, 2023

Please stay away if you can. I read all the reviews and still decided to try my luck, but it seems like everybody at this dealership is greedy. They would add some aftermarket ch More

by Rabi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Rogelio, Will
Jan 14, 2024 -

Anaheim Hyundai responded

Rabi, I'm sorry to read about your experience. We strive for transparency in all our dealings and it's concerning that you felt rushed or misled during your visit. This is not the impression we want to leave with any customer. Please reach out so we can discuss this further and address any misunderstandings directly - thank you, Ken Smirz - General Manager - (714) 243-8396.

December 11, 2023

Thanks to JIM we made a very good choice:IONIQ5. Jim is very professional. Knows his job! Thanks again Jim. More

by julia Atanassov
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim
Dec 11, 2023 -

Anaheim Hyundai responded

Julia, it's great to know that Jim was able to assist you in finding the perfect IONIQ5 at Anaheim Hyundai. We appreciate your kind words about his professionalism and knowledge!

Dec 11, 2023 -

julia Atanassov responded

I said it!

December 03, 2023

Shady to say the least, salesman shook our hand and said SOLD only to come back and say there was another couple there buying the same car. Numbers had already been run and went thru Flavio the main desk ma More

by Upset buyer
Purchase Time
Recommend Dealer
No
Employees Worked With
Flavio Flores
Dec 06, 2023 -

Anaheim Hyundai responded

We're truly sorry to read about your experience, as it's not the impression we aim to leave. We strive for transparency and fairness in all our dealings, so this feedback is concerning. I'd like the opportunity to discuss this further with you if possible - please reach out at your earliest convenience. Thank you, Ken Smirz - General Manager - (714) 243-8396

November 14, 2023

they try to charge you $20k in upgrades they supposedly did to the vehicle before you got it and that you did not request (which i refused to pay for. they said the tires were new but 2 of them blew within More

by marquishamcquay
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Saif and the person training him at the time as well as finance manager
Nov 14, 2023 -

Anaheim Hyundai responded

I'm sorry to read about your experience and understand how these issues could cause frustration. We aim for transparency in all our dealings, so it's concerning to see we've left you the wrong impression. I would appreciate another opportunity to step in and resolve your remaining concerns, so please don't hesitate to reach out to me directly when you have a moment. Thank you, Ken Smirz - General Manager - (714) 243-8396

November 01, 2023

I leased a 2023 Hyundai Ionic 5 I had a great experience Shout out to Jamie and Corbin for making it happen ! I recommend them to all my friends and family. More

by armanmirai
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaime and Corbin
Nov 02, 2023 -

Anaheim Hyundai responded

It's fantastic to know that Jamie and Corbin made your leasing experience great at Anaheim Hyundai. We appreciate the recommendations! Enjoy your new 2023 Hyundai Ionic 5.

October 31, 2023

ZERO STARS - the very worst experience I have ever had. New engine repair was 3 months, was told I would have a new engine not a refurbished one, service manager would not even let me test drive the car w More

by OCQUEEN13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan, Alex, Chris Mgr., Denise D, Mgr.
Nov 07, 2023 -

Anaheim Hyundai responded

I'm truly sorry to read about your experience. It's clear we didn't meet expectations and for that, I apologize. We strive to provide excellent service and it seems like we fell short this time around. Your feedback is important as it helps us improve our services moving forward. If you're open to discussing this further, please reach out directly so we can address these issues appropriately. Thank you, Ken Smirz - General Manager - (714) 243-8396

October 30, 2023

I had write this in order to help others avoid this place. They use the bait and switch tactic, by advertising the car at one price to get you in, then add $1000's in bogus unwanted addons. Even i More

by Truck guy
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Can't remember is was so bad
Nov 07, 2023 -

Anaheim Hyundai responded

I'm sorry to hear about your experience. We strive for transparency in all our transactions and it's concerning to see we've left the wrong impression. I understand you're upset and that we've lost your confidence, but your feedback will help us make improvements going forward, so thank you for taking the time to leave a review. If there's anything else you'd like to add, please reach out at your earliest convenience. Thank you, Ken Smirz - General Manager - (714) 243-8396

October 23, 2023

I don't normally do reviews but if I could give this place zero stars I would. I went in to look at a particular trim of a vehicle. My salesman, Tam, was fantastic! He was very kind and knowledgable. More

by RStevens2
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
No
Employees Worked With
Tam, Garrett
Oct 26, 2023 -

Anaheim Hyundai responded

I'm truly sorry to hear your purchasing experience did not live up to your expectations of quality service. We aim for a respectful and comfortable environment for all our customers, so it's dismaying that we fell short of this during your visit. I'd like to discuss this further with you in order to understand what happened and how we can make things right. Please feel free to reach out at any time convenient for you using the number I've provided below. Thank you, Ken Smirz - General Manager (714) 243-8396

October 12, 2023

Greeted quickly and received fast and friendly assistance. Our salesperson Juan Zuniga was outstanding, professional and knowledgeable. I felt that our questions and concerns were answered thorou More

by Scott M.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Zuniga
Oct 12, 2023 -

Anaheim Hyundai responded

Scott, we're delighted to know that Juan provided you with excellent service at Anaheim Hyundai. We appreciate your recommendation and look forward to working with you again in the future!

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