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Anaheim Hyundai

Anaheim, CA

2.1
1,210 Reviews

1271 S Auto Center Dr

Anaheim, CA

92806

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Showing 1,210 reviews

August 26, 2017

8/25/17 11:17 PM The only staff we work with is Frank Yu in sales and Elisa Allen. Very pleasant people. They are both extremely knowledgeable in their positions as th More

by jmx2001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elisa Allen, Frank Yu
Aug 30, 2017 -

Anaheim Hyundai responded

Thank you for your great review! We're glad to have Frank and Elisa on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Regards, The Russell Westbrook Hyundai of Anaheim Team

August 25, 2017

Great customer service My sales guy was very understanding of what I was looking for and actually found the car I exactly wanted, he took me and my dad to the lot they have More

by elviraalarcon73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sal Portillo
Aug 30, 2017 -

Anaheim Hyundai responded

Thank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for including fantastic customer service from the Russell Westbrook Hyundai of Anaheim team. Thank you for choosing us for your automotive sales and service needs and we look forward to working with you again in the future. Regards, The Russell Westbrook Hyundai of Anaheim Team

August 21, 2017

This place has really gone downhill! I went in on August 12, 2017, for the 30K mile service. I was told the work would be done in two hours, and I was promised a car wash as well. I wai More

by Tustin Santa Fe owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kyle Evans
Sep 19, 2017 -

Anaheim Hyundai responded

That is not the kind of experience we seek to provide. Please contact us when you can so we can address this together. Sincerely, The Russell Westbrook Hyundai of Anaheim Team -danielleo@russellwestbrookautomotive.com

Sep 20, 2017 -

Tustin Santa Fe owner responded

Your response says to contact you "so we can address this together." I've already contacted you through email as well as the review posted here. When a customer is dissatisfied, shouldn't you be reaching out to them? Why is the onus to act on me here? You guys really have no idea how to handle customer service. If you wish to rectify this situation, please email me.

August 18, 2017

Awesome First-time Car Buying Experience! Rene Ortega was awesome! I set up an appointment ahead of time and had told him the car I was looking for in specific colors for exterior/interior. Wh More

by amandalkirscher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rene Ortega
Aug 23, 2017 -

Anaheim Hyundai responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with Rene and we look forward to working with you again down the road. Regards, Russell Westbrook Hyundai of Anaheim Team

August 17, 2017

N/A Mr. Hamid Rahmatollahi is an excellent and knowledgeable person at what he does. He was a great help and made me comfortable through the process. I wi More

by e_a_ebrahimi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hamid Rahmatollahi
Aug 23, 2017 -

Anaheim Hyundai responded

Thanks for your outstanding review! We’re very happy to hear that Hamid was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Regards, Russell Westbrook Hyundai of Anaheim Team

August 17, 2017

Great Dealership This dealership is extremely professional and courteous. I appreciated that they respected my time and made the process as easy and simple as possi More

by lorea.powell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 23, 2017 -

Anaheim Hyundai responded

Thank you so much for the wonderful compliments!! We couldn't be more pleased to hear ourselves described as professional, friendly, and courteous. We look forward to seeing you again whether for routine service or another purchase. Thanks again!! Regards, Russell Westbrook Hyundai of Anaheim Team

August 17, 2017

AWESOME DEALER This Gentelman was really helpfull and undratanding my needs for the new car. He showed all posible option and finally let me disied for my new car. More

by kaz3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hamid Rahmatollahi
Aug 23, 2017 -

Anaheim Hyundai responded

We appreciate the kind words. We look forward to seeing you again in the future! Regards, Russell Westbrook Hyundai of Anaheim Team

August 17, 2017

Professional and knowledgeable I am happy with my new car but I don't care for this review. I believe it is best to be to the point therefore asking me to use 25 words to explain More

by byronm1951
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris McGregor
Aug 23, 2017 -

Anaheim Hyundai responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Regards, Russell Westbrook Hyundai of Anaheim Team

August 17, 2017

Highly Recommend Great customer service, selection, and indoor waiting areas. I went with a lease and will definitely be coming back to this location for my next car. More

by juliegrochow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I believe Chris was a sales manager - not sure what his last name was!!, Chris Lancaster, Chris McGregor
Aug 23, 2017 -

Anaheim Hyundai responded

We appreciate your marvelous feedback. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Regards, Russell Westbrook Hyundai of Anaheim Team

August 16, 2017

Customer service The dealership was very friendly and Q was very helpful during the deal with figuring out which car would be best and after dealing with getting my li More

by roberts.heidi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Q Babazadeh
Aug 23, 2017 -

Anaheim Hyundai responded

Thank you for this amazing review! We really appreciate your business. Regards, Russell Westbrook Hyundai of Anaheim Team

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