Anaheim Hyundai

Great Salesman was polite and very informative went over everything in detail. Chris Lancaster also honored a contract that i made 2 weeks ago gave the same Salesman was polite and very informative went over everything in detail. Chris Lancaster also honored a contract that i made 2 weeks ago gave the same deal to a friend I referred there. Will refer him to my friends that are interested in buying a new car. More

Took too long We knew exactly the model and options we wanted, only took one 5 min test drive, and we were there 5 hours. From the time negotiations finished until We knew exactly the model and options we wanted, only took one 5 min test drive, and we were there 5 hours. From the time negotiations finished until we walked out was about 4 and a half hours. There were very few customers there as well- it was NOT busy. It made what was a great experience turn into a much less than pleasant experience. More

Bought a New Car For the most part all employees I did work with were friendly. I do not remember the finance person's name. This was my 3rd car I had bought from this For the most part all employees I did work with were friendly. I do not remember the finance person's name. This was my 3rd car I had bought from this lot. So I do really like the brand. More

Awesome I'm grateful with the staff they treated me with respect and not pushy like other dealers .. can wait to buy another car here hopefully soon. I'm grateful with the staff they treated me with respect and not pushy like other dealers .. can wait to buy another car here hopefully soon. More

My Hyundai Experience Very happy with my new Hyundai Veloster. Everyone there was friendly. They were very helpful on the financing and budget. All my questions were answe Very happy with my new Hyundai Veloster. Everyone there was friendly. They were very helpful on the financing and budget. All my questions were answered. :) More

Smooth Transaction Except for One Thing I am happy with the purchase of my new Sonata Plug-in Hybrid and the process went very smoothly. However, I have this bad taste in my mouth because o I am happy with the purchase of my new Sonata Plug-in Hybrid and the process went very smoothly. However, I have this bad taste in my mouth because of the lack of follow through on my request to see why I did not receive my $40 gift card for test driving a car before I purchased the car. I filled out the application for the test drive gift card ($40 Amazon GC) that was presented as a pop-up ad on your dealer website and printed it out (voucher code #29500-1998). I brought the form in for a test drive on 11/3/17 with Curtis Payne and handed it to the receptionist after the test drive. I purchased my car on 11/10/17 to my satisfaction and asked Curtis to follow up on the gift card and get back to me. Well, it's been 3 weeks and I left Curtis several messages but have not gotten a reply or the gift card. It's a small amount but to dangle something in front of someone with no intention of giving it to them is deceptive. More

Hyundai Elantra GT Purchase My purchasing experience at Russell Westbrook Hyundai Anaheim went very smoothly and I love my new car. Kang Lee was very helpful and professional thr My purchasing experience at Russell Westbrook Hyundai Anaheim went very smoothly and I love my new car. Kang Lee was very helpful and professional through the entire process. I would definitely recommend this dealership and Kang Lee to anyone looking to purchase a Hyundai. More

Best car buying experience EVER! Fabulous service and professionalism from an obviously caring and well trained staff. Got a great deal w/o pressure or haggling. A positive experience Fabulous service and professionalism from an obviously caring and well trained staff. Got a great deal w/o pressure or haggling. A positive experience buying a care and that’s unusual to say the least. Will highly recommend both the G80 and Russell Westbrook. More

Not a Reassuring Experience I don't this dealership has it together (or didn't, anyway, in October 2017). All of the listings I had printed out from the website, and verified by I don't this dealership has it together (or didn't, anyway, in October 2017). All of the listings I had printed out from the website, and verified by VIN number on the phone, were incorrect -- at least in terms of color. Not a single one matched. The salesperson didn't know what he had available. We found one on the lot I liked, and he attempted to find out whether it was already sold, but never did. He said he would check into possible equity in my returned lease because of very low mileage and good condition; he never did. There were several mix ups during negotiations that I will mostly attribute to the fact that these occurred late in the evening after I'm sure an already long day -- we were there well after closing. The Finance Mgr. made a few errors that caused me some grief; there was a mixup about the payments for my returned lease that didn't get resolved. I received what I believe to be a decent deal on the lease, but I would never take it for service there. My guys at RW Hyundai in Garden Grove had it more together for my first lease. More

Best Deal The salesman (Q- Babazadeh) and the finance manager (Ellisa Allen) were extremely helpful and nice. I'm happy with my great deal and the new car. The salesman (Q- Babazadeh) and the finance manager (Ellisa Allen) were extremely helpful and nice. I'm happy with my great deal and the new car. More