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Anaheim Hyundai

Anaheim, CA

2.0
1,209 Reviews

1271 S Auto Center Dr

Anaheim, CA

92806

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Showing 1,209 reviews

December 11, 2017

Amazing Professionalism I have purchased a vehicle each year for the last 5 years. This dealership is not close to me where I live. I pass two other Hyundai Dealerships co More

by Markjcv3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Q Babazadeh
Dec 13, 2017 -

Anaheim Hyundai responded

Mark, thank you for the feedback! We are happy to hear of your positive experience at Russell Westbrook Hyundai of Anaheim, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! All the best, The Russell Westbrook Hyundai of Anaheim Team

December 09, 2017

Great Salesman was polite and very informative went over everything in detail. Chris Lancaster also honored a contract that i made 2 weeks ago gave the same More

by rags2kb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Lancaster, Sal Portillo
Dec 11, 2017 -

Anaheim Hyundai responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. We look forward to assisting you again soon! Best, The Russell Westbrook Hyundai of Anaheim Team

December 08, 2017

Took too long We knew exactly the model and options we wanted, only took one 5 min test drive, and we were there 5 hours. From the time negotiations finished until More

by lambert10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 11, 2017 -

Anaheim Hyundai responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, The Russell Westbrook Hyundai of Anaheim Team -danielleo@russellwestbrookautomotive.com

December 02, 2017

Bought a New Car For the most part all employees I did work with were friendly. I do not remember the finance person's name. This was my 3rd car I had bought from this More

by purplexkitty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Vilayphonh
Dec 03, 2017 -

Anaheim Hyundai responded

Thank you for leaving us this great review. We are very happy to hear that we could provide you with a third car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care, The Russell Westbrook Hyundai of Anaheim Team

December 01, 2017

Awesome I'm grateful with the staff they treated me with respect and not pushy like other dealers .. can wait to buy another car here hopefully soon. More

by gonzalesalex26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leslie the Financial., Kai Divina
Dec 03, 2017 -

Anaheim Hyundai responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Regards, The Russell Westbrook Hyundai of Anaheim Team

December 01, 2017

My Hyundai Experience Very happy with my new Hyundai Veloster. Everyone there was friendly. They were very helpful on the financing and budget. All my questions were answe More

by preciado_g19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kai Divina
Dec 03, 2017 -

Anaheim Hyundai responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear that our team was helpful during your visit and that you love your new Hyundai Veloster. If you have any questions, please don't hesitate to reach out to us again. Best regards, The Russell Westbrook Hyundai of Anaheim Team

December 01, 2017

Smooth Transaction Except for One Thing I am happy with the purchase of my new Sonata Plug-in Hybrid and the process went very smoothly. However, I have this bad taste in my mouth because o More

by fhyoon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Curtis Payne
Dec 06, 2017 -

Anaheim Hyundai responded

We appreciate you choosing us for your automotive needs and are glad that your visit with our team went well. It means a lot. We also appreciate you reaching out to us with your concerns as we take them very seriously. We apologize for the delay in the gift card, unfortunately, the time table is a process that must be run through Hyundai and it can take some time for it to come back to us in order to send it to you. Rest assured once we receive it, we will send it to you as soon as possible. If you’d like to discuss us further, please reach out to us directly at: danielleo@russellwestbrookautomotive.com. Best, The Russell Westbrook Hyundai of Anaheim Team

November 30, 2017

Hyundai Elantra GT Purchase My purchasing experience at Russell Westbrook Hyundai Anaheim went very smoothly and I love my new car. Kang Lee was very helpful and professional thr More

by a.gianunzio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kang Lee, Augustine Borrego
Dec 03, 2017 -

Anaheim Hyundai responded

Thank you for taking the time to write about your experience with us! At Russell Westbrook Hyundai of Anaheim, we work very hard to provide each of our customers with a personalized and hassle-free experience. We are happy that Kang was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. All the best, The Russell Westbrook Hyundai of Anaheim Team

November 28, 2017

Best car buying experience EVER! Fabulous service and professionalism from an obviously caring and well trained staff. Got a great deal w/o pressure or haggling. A positive experience More

by tweston0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle, Q and Chuck. Also Hans in finance
Nov 28, 2017 -

Anaheim Hyundai responded

We love hearing about customers that have a terrific experience at Russell Westbrook Hyundai of Anaheim. We know that buying a car is an important decision and we are proud that you chose our dealership.  Please feel free to contact us if you have any questions on your new vehicle. Kind regards, The Russell Westbrook Hyundai of Anaheim Team

November 28, 2017

Not a Reassuring Experience I don't this dealership has it together (or didn't, anyway, in October 2017). All of the listings I had printed out from the website, and verified by More

by tanukishady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Dec 06, 2017 -

Anaheim Hyundai responded

Hello, we have seen this review and are concerned with the experience you described. It is not our team’s standard quality of service and we would like to discuss what happened in greater depth if you are available. Please contact us at your earliest convenience so we can work towards an understanding. Sincerely, The Russell Westbrook Hyundai of Anaheim Team -danielleo@russellwestbrookautomotive.com

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