Anaheim Hyundai

Hassle free and enjoyable buying experience Quick overview of my recent purchase experience at Russell Estbrook Hyundai in Anaheim Initial visit was on a Tuesday night - chose dealer as close Quick overview of my recent purchase experience at Russell Estbrook Hyundai in Anaheim Initial visit was on a Tuesday night - chose dealer as close to work and figured at worst I could test drive and do my research. Ken (jhang) Lee approached me after I was on-site and offered his assistance. I was looking at three vehicles - Sonata, Tucson, Santa Fe Sport. We spent the better part of 90 minutes discussing pro’s / con’s of each vehicle, test driving multiple models (engine variations) so I could start my decision. Ken was polite, engaging, informative and non-pressure the entire time. Came back Thursday evening as I was now set on a Hyundai and simply struggling between the Santa Fe and Sonato (preferred the drive feel, power and options). Test drive both vehicles again and for a longer time. Ken answered more questions and we set a time on Sat to look at a purchase. Still no pressure or crazy sales tactics Sat went very well - only issue was the high volume of sales so everything was delayed (holiday weekend and big sales so not dealership issue - if time is critical go on a weeknight otherwise you may have a wait). I went in with my window sticker pulled from their website with all pricing, rebates and discounts clearly listed. I knew what I did and didn’t want from dealer add-on’s So within 45 minutes the sales portion was done with an agreed to price (Tip: do your homework, make your decisions and stick to them). Dealership minimized upsell tactics (stand your ground if no add-on’s) and was very easy to deal with. Financing went fine (rates are reasonable but a local credit union might be less expensive) although delayed here with the backlog as well. Be sure to review all paperwork as one error which they corrected with no fuss. No unpleasant up-selling (know ahead of time what you and don’t want. Mike was a pleasure to deal with. Excellent experience - do your research. Run your numbers and you should have a greacopy experience. At the end of the day I bought the car I wanted at a very fair price - dealer discount and awesome Hyundai rebates saved me a little over $4,000 off MSRP. (Better deal than the Hyundai friends and family deal I worked out with a friend employed by Hyundai) Highly recommend Ken Lee and Russel Westbrook Hyundai! More

Kang Lee He responded any questions in good faith and promptly. His offer was fair and very clear. It is my third time buying Hyundai. I have a confidenc He responded any questions in good faith and promptly. His offer was fair and very clear. It is my third time buying Hyundai. I have a confidence that I may buy next card from him again. More

I found my perfect car! I went to the Russell Westbrook Hyundai of Anaheim after checking out 4 other dealerships, and I am SO glad I did! Kai Divina was the absolute best, I I went to the Russell Westbrook Hyundai of Anaheim after checking out 4 other dealerships, and I am SO glad I did! Kai Divina was the absolute best, I told him what I was looking for and he was able to instantly show me two or three options that were perfect for me. Kai helped work with my budget, something that not many other dealerships were willing to do, and I was able to get the car I had initially wanted at an AWESOME PRICE!! I am beyond happy with my new car and Kai made sure the process went as smooth as possible. He really cares about the customers needs and expectations. I would recommend anyone looking for a car here to ask for Kai! Thank you so much Kai!! More

Went home happy and excited Oscar was amazing, he dealt with us for hours and never complained. We ended up leaving with a great deal for the car and they both were understanding Oscar was amazing, he dealt with us for hours and never complained. We ended up leaving with a great deal for the car and they both were understanding and very patient. More

My New Camery Oscar was very helpful in finding me a car I can afford. He answered all our question and I would definitely work with him again. Bonnie Adams Oscar was very helpful in finding me a car I can afford. He answered all our question and I would definitely work with him again. Bonnie Adams More

Very easy, great service Oscar and the team at Russell Westbrook made our car buying experience an easy one. The entire process took less than two hours. Very pleased, will Oscar and the team at Russell Westbrook made our car buying experience an easy one. The entire process took less than two hours. Very pleased, will shop here again. More

Franco was so helpful Franco was prompt with his service and very helpful. Very customer-centric, even transferred all of our belongings from our old car to the new one. Franco was prompt with his service and very helpful. Very customer-centric, even transferred all of our belongings from our old car to the new one. More

Great service Franco helped us get a great deal on our 2 new vehicles. We’re extee happy with our leases and with our brand new cars! Franco was a pleasure to work Franco helped us get a great deal on our 2 new vehicles. We’re extee happy with our leases and with our brand new cars! Franco was a pleasure to work with and was very helpful and knowledgeable. More

Awesome Experience! Just want to thank Curtis Payne, Rene and Danielle for all that they did. This is our second lease at this location, my wife loves her new car! Just want to thank Curtis Payne, Rene and Danielle for all that they did. This is our second lease at this location, my wife loves her new car! More

Top notch people...Top notch service! Great experience...Everybody was super competent, cordial and efficient! I Would recommend that you test drive early, check it out elsewhere, and you Great experience...Everybody was super competent, cordial and efficient! I Would recommend that you test drive early, check it out elsewhere, and you will find yourself coming back to this place. More