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Anaheim Hyundai

Anaheim, CA

2.0
1,209 Reviews

1271 S Auto Center Dr

Anaheim, CA

92806

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Showing 1,209 reviews

February 07, 2018

Best 1st time experience!! This was my sons first time buying a car. Oscar, Joe and Riza in financing were so great at helping him through the process! they gave him a great dea More

by Regina Sanchez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe, Oscar Cantarero
Feb 08, 2018 -

Anaheim Hyundai responded

Regina, we appreciate you taking the time to share your feedback with us! We work hard to make sure our guests have an unforgettable experience. We will be sure to pass along your kind words to the team and we look forward to seeing you and your son again. All the best, The Russell Westbrook Hyundai of Anaheim Team

February 03, 2018

Great Experience every single time This is my 5th car from this same dealer. Great customer service and kind personnel make every step of purchase transaction so easy and very enjoyabl More

by Ivan Haro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Q Babazadeh
Feb 05, 2018 -

Anaheim Hyundai responded

Ivan, it was a pleasure to read about your fifth car-buying experience at Russell Westbrook Hyundai of Anaheim. Congratulations on yourcar! Our top priority is delivering top-notch service without making our guests feel rushed or pressured in any way. It's delightful to know Q provided you with such a memorable and outstanding experience. It's fantastic that we have earned your trust and repeat business; we look forward to seeing you again in the future! All the best, The Russell Westbrook Hyundai of Anaheim Team

January 31, 2018

Friendly Service + Smooth Transaction This is my second time coming back to this dealership and I couldn’t be happier. I am always greeted by friendly staff who are so helpful. I never fee More

by Rko
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny, Frank Yu, Ahmad Yassin
Feb 01, 2018 -

Anaheim Hyundai responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, The Russell Westbrook Hyundai of Anaheim Team

January 30, 2018

Amazing experience I had such a awesome salesmen Frank Yu he helped me get into a car that was affordable for me! Definitely recommend going there!! He was patient with More

by Meliflo21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Yu, Ahmad Yassin
Jan 31, 2018 -

Anaheim Hyundai responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Frank assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Regards, The Russell Westbrook Hyundai of Anaheim Team

January 29, 2018

Amazing !!! It was a good shopping experience Oscar is the best!! he helped me get my loan in less time than I expected he was very curtious and respectful ,will More

by Rosarodriguez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Arteaga, Oscar Cantarero
Jan 30, 2018 -

Anaheim Hyundai responded

Thank you so much for leaving this awesome review of our dealership, Rosa. Oscar truly is an outstanding member of our team who, like all of our employees, is dedicated to providing our customers with a convenient, hassle-free vehicle-buying experience. We’ll be sure to share this feedback, and if you ever need anything else from us, don’t hesitate to let us know. Until then, we hope you’re enjoying your new ride! All the best, The Russell Westbrook Hyundai of Anaheim Team

January 28, 2018

Pure excellence My sister and I were both looking for a new car. I was at the end of my lease and she needed a new car period. I made an appointment with Frank Fu. We More

by Summer Flores
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Arteaga, Frank Yu, Ahmad Yassin
Jan 30, 2018 -

Anaheim Hyundai responded

First and foremost, thank you for stopping by to leave this incredible review, Summer. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Frank assisted you and your sister in such a detailed and customized manner. Give us a call if you have any further questions! All the best, The Russell Westbrook Hyundai of Anaheim Team

January 25, 2018

Best car buying experience by far I have traveled from Las Vegas so far for six cars from this dealership. The professional and extra special treatment felt is worth the trip. Not the More

by Lindag
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle Ortega
Jan 30, 2018 -

Anaheim Hyundai responded

Linda, thank you for taking the time and driving/traveling from Las Vegas, to see Linda and the Russell Westbrook Hyundai of Anaheim team. We appreciate the kind and sincere comments as well as the recommendations. We will be there for you for many years to come. Enjoy your new car. All the best, The Russell Westbrook Hyundai of Anaheim Team

January 07, 2018

Horrible customer service This is the worst auto dealership that I have ever dealt with. It has taken them 5 months to finance my sons car, we have been through 2 different fin More

by Scott73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Lancaster
Jan 16, 2018 -

Anaheim Hyundai responded

Scott, know that your feedback has been heard and is taken seriously. We would be more than happy to discuss your situation with you if you need further clarification regarding what occurred. Please feel free to contact us. Sincerely, The Russell Westbrook Hyundai of Anaheim Team -danielleo@russellwestbrookautomotive.com

Jan 16, 2018 -

Scott73 responded

I have emailed them to try to discuss the situation and just get an automated response. It just goes to show you that they really don't care. On top of that dealer review won't even post the review of the dealership. What a joke.

Jan 16, 2018 -

Scott73 responded

My son was working at the time he bought the car, and left to go back to school a month later. When I agreed to co sign on the car, we didn't even have the house listed for sale, but when you finally got around to trying to finance the car, we had listed it, gone through escrow, sold it, and moved, and that was 5 months later. It is just another part of your incompetence as a dealer to even try to imply that this was our fault. If you had not continually dropped the ball at every turn none of this would have ever happened. Also, the fact that you are saying they did a spot check and we had moved is actually incorrect, as when the papers were finalized, your finance department was aware that we had just moved and said that the loan had already funded. It just goes to show that you will do and say anything to try and cover your end of what happened.

December 27, 2017

Perfect SUV Found the right color, right SUV, and the right features. Really happy with the new 2017 Santa Fe. The process was fast and thorough. Thank you More

by reviewer20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Q Babazadeh
Dec 27, 2017 -

Anaheim Hyundai responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! All the best, The Russell Westbrook Hyundai of Anaheim Team

December 14, 2017

Truly awesome! AWESOME!! It was a great experience. I would advise everyone to visit this dealership and ask for Oscar. He is a great addition to your company. More

by kc2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar Cantarero
Dec 17, 2017 -

Anaheim Hyundai responded

Thank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service, from Oscar and the rest of the Russell Westbrook Hyundai of Anaheim team. Thank you for choosing us for your automotive sales and service needs and we look forward to working with you again in the future. Sincerely, The Russell Westbrook Hyundai of Anaheim Team

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