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Anaheim Hyundai
Anaheim, CA
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Showing 1,221 reviews
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Got me exactly what I wanted! The dealership is nice and clean, with a decent inventory. There are multiple dealerships under the Russell Westbrook name so if the Hyundai you want The dealership is nice and clean, with a decent inventory. There are multiple dealerships under the Russell Westbrook name so if the Hyundai you want is not there, it can be brought there from one of the other dealerships in minutes. When it came to the vehicle that I wanted, Oscar had it and did not pressure me into buying the vehicle, instead, he had let me look at it, drive it, and talk about what I would be doing with it. When it came to purchasing the vehicle, I said exactly what I was wanting, and I got it within just a few minutes. I felt as if I was getting the best service, and treated with respect at this dealership, which as a person in their early 20s, is difficult to find. More
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Best experience 1st time buying a vehicle and Oscar was awesome! He works for you and the best deals. He is halarious and charming. Please ask for Oscar. I give him a 1st time buying a vehicle and Oscar was awesome! He works for you and the best deals. He is halarious and charming. Please ask for Oscar. I give him a 10 star rating. Wondeful service from beg. To end! Thank you once again!!! More
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Knowledge is Key! Very Happy with the service provided by Kang. He went all the way to give the best he could. Appreciate the services of other office employees as well Very Happy with the service provided by Kang. He went all the way to give the best he could. Appreciate the services of other office employees as well. More
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Excellent The sales person Kang Lee gave us excellent customer service. He was really patient and got us the best price for the Nissan Rogue SV. He knew that wa The sales person Kang Lee gave us excellent customer service. He was really patient and got us the best price for the Nissan Rogue SV. He knew that was the car I really wanted and made it happen for us. More
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Great experience! We just bought a new 2018 Santa Fe. We had a great experience. We got to work with both Oscar and Q, two of the salesmen. They were both very helpful We just bought a new 2018 Santa Fe. We had a great experience. We got to work with both Oscar and Q, two of the salesmen. They were both very helpful and knowledgeable about the car and it's features. Q went the extra mile to help us set up the blue link, theft patrol and to sync our phones to the Apple feature. This is the second Hyundai we have purchased from this dealer! More
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We purchased a car, Oscar was a great help Would definite refer friends and family to Westbrook and tell them to ask for Oscar. The process was lengthy but we are satisfied with the product an Would definite refer friends and family to Westbrook and tell them to ask for Oscar. The process was lengthy but we are satisfied with the product and our experience. More
Service Department needs management and training Service Department is a disorganized operation from minute you walk through the door. Let begin by saying that My past experience with this dealership Service Department is a disorganized operation from minute you walk through the door. Let begin by saying that My past experience with this dealership was very positive and as a matter of fact I recommended it to a number of my friends.I noticed once I arrived the Dealership was under a new Ownership no big issue there.... that is until i sat there waiting for someone to attend to my vehicle. After about 10 minutes I walked inside where I again waited for one of the Service personnel to speak to me...finally after another 10 minutes I caught the attention of one and he proceeded to figure out that I was there for my scheduled service but alas he could not help me apparently because I had a Genesis and I had to be handled by a concierge service person...OMG what a train wreck that turned out to be, I got handed off after another 10-15 minutes to Erica, who proceeded to tell me it would not be more than 30 minutes. After two hours had passed Erica reappeared only to tell me they were almost done and all that had to be done was to wash my car and I could be on my way. It was annoying enough to have gone through the gauntlet of trying to find a service person and being ignored, but then I figured look they must have just changed management with the new Ownership it cant get any worse.....Well, Not sure where Erica was trained but someone forgot to teach her how to follow-up because there I sat for another Two hours waiting for my car (to be washed). What a waste of a half of a day, I am a pretty reasonable person and I am willing to give some latitude with New Ownership change but come on now Westbook Hyundai get your act together. You want the Genesis to compete with the High-end cars in the Market, well guess what you have a long way to go, train your staff, teach them the fine art of follow-up and customer service, until then I am avoiding your operation until you get your act together. Next time I buy a car I will pay closer attention to the service department, if its run like this one... Run for the Hills! By the way Danielle pay attention to all of the negative comments that have been made about this dealership, there is a common thread here. Good Luck More
Very pleasant car purchase experience I went to this dealership to get my CPO 2018 Hyundai Santa Fe Sport after having done quite some research on the Internet. I was provided with exactly I went to this dealership to get my CPO 2018 Hyundai Santa Fe Sport after having done quite some research on the Internet. I was provided with exactly what I was looking for, all my requests were accommodated within reason and at no time did I feel pressed to get or buy anything I was not looking for. All in all, a great experience that can be highly recommended. And did I mention that the price was very competitive as well? Hard to beat Frank’s performance! More
The perfect definition of the ideal salesman! We went to three previous Hyundai dealerships and Frank was the best one in terms of meeting our needs with excellent service. He was catering to many We went to three previous Hyundai dealerships and Frank was the best one in terms of meeting our needs with excellent service. He was catering to many different interests, as it was going to be me and my daughters car. He gave honest advice which made us trust him and made us comfortable with purchasing the car. It's also important to note that he stayed overtime to help us finish up the paper work and teach us all the functions of the car. Even if it meant to stay over time, he took care of us with great service. We will definitely enjoy our new Hyundai Sonata 2018. Thank you for providing such great service! We will definitely refer friends and family to Frank next time! More
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Best of the best Frank Yu Internet Manager is the best, he is very knowledgeable on Hyundai products and know exactly what you looking for. He reply my email within t Frank Yu Internet Manager is the best, he is very knowledgeable on Hyundai products and know exactly what you looking for. He reply my email within timely manner and highly recommend. More