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Anaheim Hyundai

Anaheim, CA

2.1
1,213 Reviews

1271 S Auto Center Dr

Anaheim, CA

92806

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Showing 1,213 reviews

March 25, 2024

First off I would give his dealership zero stars if the page would have allowed me. Dealership sold me a used Ram 1500 and shortly after purchase it was discovered that they had sold us a vehicle with exis More

by csun4meg
Recommend Dealer
No
Employees Worked With
Deder, Hector, Alexis
Apr 18, 2024 -

Anaheim Hyundai responded

I'm truly sorry to hear this concerning feedback about your experience. This is not the level of service we aim for and it's clear that we've let you down in terms of communication and assistance. We take all feedback seriously, especially when it comes to our vehicle inspections and customer communication, and we will be sure to discuss this with our team to ensure this doesn't happen in the future. I would like the opportunity to discuss this matter further with you so that we can find a resolution together - please reach out at your earliest convenience. Thank you, Ken Smirz - General Manager - (714) 243-8396

March 24, 2024

After repeated attempts to speak to the general manager or sales managers for months, I have been continually ignored. I was promised a special promotion when I bought my Kona EV and they still have not pr More

by ToyotaMirai
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ken Smirz
Apr 18, 2024 -

Anaheim Hyundai responded

I'm sorry to read about your experience and the difficulties you've had in reaching our management team. This is not how we aim to conduct business, and I apologize for any frustration caused. We take promises made during sales seriously, so let's get this sorted out as soon as possible. Please reach out directly at your earliest convenience - I'll make sure it gets addressed promptly. Thank you, Ken Smirz - General Manager - (714) 243-8396

February 12, 2024

Horrible dealership went to buy a vehicle and was going to pay the sticker price and they try to guilt trip you into saying that they’re not making any commission on the vehicle and they need to sell it to More

by danehwilson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Manager and Alex Torres
Feb 16, 2024 -

Anaheim Hyundai responded

Dane, I'm sorry to read about your experience. We aim for transparency and fairness in all our dealings, so it's concerning to see we've left the wrong impression. If you're open to discussing this further, please reach out directly, as we'd like a chance to make things right if possible. Thank you, Ken Smirz - General Manager - (714) 243-8396

February 01, 2024

Sale person was great Timothy. The sad part is that he left 1 day before the vehicle was going to be delivered. my purchase was over the phone, i already had my own approved loan More

by rosangelica_silva
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Timothy and Danny
Feb 16, 2024 -

Anaheim Hyundai responded

Angie, I'm sorry to read about the issues you've encountered with your vehicle purchase. We strive for transparency and clear communication in all our dealings, so it's disappointing to learn that we fell short of this during your experience. It seems there are a few things here that need addressing - from mileage discrepancies to unexpected charges - and I'd like the opportunity to help resolve these matters directly with you. Please reach out at your earliest convenience so we can discuss further. Thank you, Ken Smirz - General Manager - (714) 243-8396

January 24, 2024

RUDE, LIES, and BAIT & SWITCH. ...don't give business to terrible dealerships like Anaheim Hyundai. I wish I could give them ZERO stars. Quick back story: Internet price on a ve More

by James
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Hector Becerra Salud (sales manager), Michael Rocha (sales)
Jan 26, 2024 -

Anaheim Hyundai responded

James, I'm sincerely sorry to hear about this series of frustrations. We strive to keep our pricing fair and consistent and want our customers to feel accommodated throughout the car-buying process. It's disappointing that we did not earn your business this time around, and I would like a chance to make things right with you if possible. Please consider reaching out directly so we can discuss this further. Thank you, Ken Smirz - General Manager - (714) 243-8396

January 23, 2024

Please stay away if you can.   The used car selling employees sell auction cars, not trade-ins. They bought over 30 auction cars in a week, paint them outside in the parking lot, More

by Bad used car salespeople here
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mr. Heavens pang, Mr Hector
Jan 28, 2024 -

Anaheim Hyundai responded

I'm really sorry to read about your recent car shopping experience. This is not the kind of service we aim to provide and it's clear that we've fallen short in this instance. I assure you we take pride in the quality of our vehicles so this is concerning to hear. I'd like an opportunity to learn more about what happened here, so if you're willing, could you please reach out directly? Thank you, Ken Smirz - General Manager - (714) 243-8396

January 23, 2024

Used car sales manager didnt allow me to finish negotiation buying a car without explanation. More

by Bad used car salespeople here
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Hector
Jan 28, 2024 -

Anaheim Hyundai responded

We are concerned to hear that you felt unheard throughout the purchasing process. This is not the courteous and respectful experience we are committed to providing for our clients. I would appreciate the opportunity to discuss this further. Please reach out to me at any time. Ken Smirz - General Manager - (714) 243-8396

January 22, 2024

STAY AWAY! !! If I could give a zero rating I would! Prior to driving an hour to test drive an electric Kona, we called to verify they had the car at the liste More

by mar0532
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
tariq
Jan 28, 2024 -

Anaheim Hyundai responded

I'm really sorry to read about your experience. It's important for us that our customers feel they're getting a fair deal, and it sounds like we fell short in this case. I'd appreciate the chance to discuss this with you further so we can understand what happened and make things right if possible. Please reach out when you have a moment - thank you, Ken Smirz - General Manager - (714) 243-8396.

January 21, 2024

Gain, was courteous, knowledgeable and respectful. Was offered a good trade-in for my Jeep Wrangler. More

by Ray O
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gian
Jan 22, 2024 -

Anaheim Hyundai responded

Ray, thank you for the review! We appreciate the kind feedback about Gain and the Anaheim Hyundai team. Safe travels in your Jeep Wrangler!

January 20, 2024

Total waste of time. Drove an hour for a vehicle listed at 27k Wouldn't sell me the car for less than 33k. Walked out. Same tactics as other reviews have stated, mana More

by jasonchance23
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Doesn't matter
Jan 28, 2024 -

Anaheim Hyundai responded

We're sorry to read about your experience. It's never our intention to make anyone feel pressured or uncomfortable during their visit, and we certainly don't want you to feel like it was a waste of time. We'd appreciate the opportunity to discuss this further with you and address any concerns directly - please reach out at your earliest convenience. Thank you, Ken Smirz - General Manager - (714) 243-8396