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Anaheim Hyundai

Anaheim, CA

2.1
1,221 Reviews

1271 S Auto Center Dr

Anaheim, CA

92806

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Showing 1,221 reviews

September 22, 2018

Horrible Customer Service Earlier this year when me and my wife were shopping for new cars, we decided to head to the nearby Russell Westbrook Hyundai of Anaheim. We were gre More

by shumway
Customer Service
Recommend Dealer
No
Employees Worked With
Ahmad Yassin
September 17, 2018

Horrible experience As of Sept.2018, the experience was a NIGHTMARE!! We found a vehicle there (over the phone), and made an appt.to buy it. Appointment # given, got a ca More

by camjohn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kai Divina
Sep 27, 2018 -

Anaheim Hyundai responded

We're disappointed to read this and see your negative experience here caused you to take your business elsewhere. I'd like to learn more about why you were told this vehicle was available. Please contact me when you have an opportunity to discuss this. Regards, Fred Anguili General Manager freda@russellwestbrookautomotive.com

September 14, 2018

The most helpful staff ever! I went to Russell Westbrook Hyundai to lease a car on my own without my parents physically with me. I was nervous because I didn’t know how the proces More

by grava104
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Yu
Sep 18, 2018 -

Anaheim Hyundai responded

We're so happy to see that Frank made you feel comfortable throughout the entire process and got you into the vehicle you deserve. Congrats on your new Hyundai and welcome to the family. Look forward to seeing you here at your first service visit! Regards, The Russell Westbrook Hyundai of Anaheim Team

September 05, 2018

Buyer beware My wife and son went to buy an Accent from an internet ad and were told that car didn’t exist but they would work a deal for an Elantra. Long story sh More

by DolphinFan
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Jimmy Attia
Sep 27, 2018 -

Anaheim Hyundai responded

We're disappointed to see there was a pricing discrepancy on your son's vehicle. I'd like to learn more about what transpired and see if we can provide a solution. Please contact me when you have an opportunity to discuss this further. Fred Anguili General Manager freda@russellwestbrookautomotive.com

September 03, 2018

Excellent Frank provided us excellent service and made our visit at Russell Westbrook an enjoyable one. I would recommend Frank and this dealership to anyone lo More

by xenophon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Yu
Sep 04, 2018 -

Anaheim Hyundai responded

Frank's an all-star and always making sure customers drive home happy. We'll be sure to share this with him and we'll see you here again soon. Regards, The Russell Westbrook Hyundai of Anaheim Team

August 29, 2018

Quick and respectful service I came in having done research and shopped around for a good lease deal for the 2018 Elantra. After communicating with Frank over text, the dealership More

by wj_bears
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Yu
Aug 29, 2018 -

Anaheim Hyundai responded

Congrats on your new Elantra and thanks for this 5-star review. We're glad you had a quality experience with Frank and we hope that we can continue to work together for years to come. Regards, The Russell Westbrook Hyundai of Anaheim Team

August 27, 2018

Got the car I came for! I was doing some research on a Hyundai Sonata for a while and came across a specific one that was located at Russell Westbrook Hyundai of Anaheim. I s More

by DDanny94
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Q Babazadeh, David Davila
Aug 28, 2018 -

Anaheim Hyundai responded

Hi Danny, We're happy to see our team was prompt in their response to you and our sales team did a great job getting you into a new Sonata. We hope you're loving it thus far and we hope that we can work together for years to come. Regards, The Russell Westbrook Hyundai of Anaheim Team

August 25, 2018

Frank Yu This is the 4th car I’ve purchased from Frank. Not to mention combined my family has purchased another 6 cars from him. We appreciate how dedicated he More

by Drew1982
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Yu
Aug 27, 2018 -

Anaheim Hyundai responded

Hi Drew, Wow! Thanks so much for your loyalty to us and Frank! We're so lucky to have you as a valued customer and look forward to many more years of working together. Regards, The Russell Westbrook Hyundai of Anaheim Team

August 21, 2018

Exelent service you are the best in California.because: Your place is good Your worker are the best Family place Your worker are polite The sells mans are profe More

by Maziyar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Yu
Aug 22, 2018 -

Anaheim Hyundai responded

Thank you, Maziyar! Appreciate the support and love having you as a valued customer. Hope all is well and hope to see you here again soon! Regards, The Russell Westbrook Hyundai of Anaheim Team

August 18, 2018

Pure delight The level of customer service at Russell Westbrook Hyundai was fantastic. They made the car buying experience very relaxing. No pressure and helpful b More

by Pugsley52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Q Babazadeh
Aug 20, 2018 -

Anaheim Hyundai responded

Customer service is our top priority and we're so happy to see our team worked hard to provide you with the best car-buying experience possible. Welcome to the family! Regards, The Russell Westbrook Hyundai of Anaheim Team

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