Anaheim Hyundai
Anaheim, CA
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What a great experience! Oscar went above and beyond to make sure I found the right car for me and my family. He was patient with me as I went through 4 different cars until I Oscar went above and beyond to make sure I found the right car for me and my family. He was patient with me as I went through 4 different cars until I made my decision. More
Masters of Incompetence It has taken 4 separate attempts to satisfy a dashboard display electrical problem plus many days that required my Genesis to remain at the dealership It has taken 4 separate attempts to satisfy a dashboard display electrical problem plus many days that required my Genesis to remain at the dealership. Each time I was told the problem was fixed. It was NOT. The last time, before I picked up the car, I asked Mario to personally make a visual inspection and verify the fix. He said it was fixed and the car was ready for pick up. I picked up the car and immediately noted the display was NOT fixed. They replaced the entire dashboard cluster and didn't check to see if it worked. Incredible incompetence. I GOT AN EMAIL SAYING SOMEONE IN SERVICE WOULD REACH OUT TO ME (AFTER A BAD REVIEW). Not a word. Hyundai of America was involved with two case numbers and also failed to solve anything. I love the car but will never buy another Hyundai (I have a Genesis and an Elantra presently). I'm going to try Tustin Hyundai for future service. I doubt if my dashboard problem will ever be fixed. No one at Hyundai America would give ma a contact number of someone in the organization that cares. More
Always a Great Experience My family and I have leased 3 Vehicles and bought 2 Vehicles from Hyundai in Anaheim over the past 6 years. We have always had a Good Experience and w My family and I have leased 3 Vehicles and bought 2 Vehicles from Hyundai in Anaheim over the past 6 years. We have always had a Good Experience and would recommend this dealership to anyone thinking about buying or leasing a Hyundai! More
Outstanding Service ! My experience here at Russell Westbrook Hyundai was outstanding! Frank Yu was the best salesman I’ve ever had. I was treated with total respect. 5/5 s My experience here at Russell Westbrook Hyundai was outstanding! Frank Yu was the best salesman I’ve ever had. I was treated with total respect. 5/5 star! More
Great experience Great customer service and friendly staff. Easy to work with. They're open to ideas on what car do you want. Walk you through what are the new feature Great customer service and friendly staff. Easy to work with. They're open to ideas on what car do you want. Walk you through what are the new features of the car More
Fantastic Frank was very helpful and friendly. He also did everything he could to make the experience excellent. Any questions or concerns we had he was able to Frank was very helpful and friendly. He also did everything he could to make the experience excellent. Any questions or concerns we had he was able to help us without a problem. More
Great deal and super professional staff Super knowledgeable staff Frank. Knows everything about the car. Solved it in a second even when I threw a question which nobody asked before and also Super knowledgeable staff Frank. Knows everything about the car. Solved it in a second even when I threw a question which nobody asked before and also very patient and thoughtful with client. Provides practical information and always welling to go an extra mile for you. Excellent service, very easy, definitely recommended. Just got my new Elantra delivered. Everything is perfect. More
Great experience It was an excellent experience as this is my 3rd time buying a car this time however was fast and the people were very cooperative and easy going as w It was an excellent experience as this is my 3rd time buying a car this time however was fast and the people were very cooperative and easy going as well. Would definitely recommend this dealership More
2016 Tucson Limited Kudos to Oscar for hooking me up with the vehicle I was not even considering! The deal did not look like it was going to happen but in the end the te Kudos to Oscar for hooking me up with the vehicle I was not even considering! The deal did not look like it was going to happen but in the end the team did what it took to make it happen!!! I would highly recommend anyone to buy from them! More
The Employees in service are a joke. I bought a new 2018 Sonata, told didn't have my color I wanted. Next day they had 3 after my sale. Told it's to late to exchange, paper work been done I bought a new 2018 Sonata, told didn't have my color I wanted. Next day they had 3 after my sale. Told it's to late to exchange, paper work been done. 2 days later the salesman gets fired. I make appointment 3 months later for battery discharge warning , told leave the car they will try to get to it that day. Asked about loaner they laughed at me. Told me come back in 3 days. When you can wait all day.Talk to the Manager, he is a frigging joke. He only cares about making a sale. Took my car to Garden Grove Hyundai, they jumped rite on my problems and even gave me a loaner for the day. Trust me. It's worth the extra 5 mile drive to Garden Grove. People in Anaheim Service are a joke More