Anaheim Hyundai
Anaheim, CA
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This dealership is completely unprofessional and treats This dealership is completely unprofessional and treats customers like a dirt. The general sales manager guy named Chris Lancaster is an absolute JOK This dealership is completely unprofessional and treats customers like a dirt. The general sales manager guy named Chris Lancaster is an absolute JOKE. He doesn't even have a basic etiquette of salesmanship. My husband went into negotiate a car for my son and reached a deal with a sales person. However because it was a night time, he decided to come back the next day with my son. They wanted to close the deal and requested that he put down some security deposit. My husband obliged and wrote a check out for $500. As he was leaving, the general sales manager comes out and tells my husband to instead use his credit card. My husband did not want to do that and told him he will be back in the morning to test drive the car etc. Then this general manager Chris guy began to pressure my husband. When he didn't budge, the manager guy actually told my husband to "get out." I don't know if this guy thinks he can be rude to Hyundai buyer or not but we were never humiliated and never been treated like this ever in any dealership. We will never come back to this dealership and will write a complaint letter to the Hyundai America motor corporation. The guy should be fired.!!! More
SUCK!!! DON'T GO HERE!! This place is horrendous just as bad as OC TUSTIN HYUNDAI! YELP IT AND SEE FOR YOURSELF! They took my money to "supposedly" bring in the car I asked for since they did not have it i bad as OC TUSTIN HYUNDAI! YELP IT AND SEE FOR YOURSELF! They took my money to "supposedly" bring in the car I asked for since they did not have it in the color I wanted. They gave me all kinds of stupid stories as to why they could not locate the car yet when they took my $1000 check they assured me they'd have it by the next day!! Funny that when I finally got smart and started calling other dealers, I WAS able to find the car in like 3 different places. THEY JUST WANTED TO HAVE ME SETTLE FOR WHAT THEY HAD IN STOCK IN ORDER TO MAKE MORE $ OFF ME!! They promise all kinds of great stuff and incentives but it's all B.S. More
I had been to two other dealers prior to Hardin while trying to find the best deal on a 2011 Sonata. Hardin is not even in my area but it turned out to be worth the drive as Hamid worked with me to give trying to find the best deal on a 2011 Sonata. Hardin is not even in my area but it turned out to be worth the drive as Hamid worked with me to give me everything I wanted on my new vehicle as well as my trade-in. They also had a very large stock of vehicles to choose from. They had the color of vehicle I was looking for while the other dealers did not. I love my new Sonata and am very grateful for Hamid's exceptional service!! More
We had the best car buying experience possible. Steve Cooke was upfront, honest and quick. We knew what we were getting before we walked in to the dealership. He treated us with respect and the price w Cooke was upfront, honest and quick. We knew what we were getting before we walked in to the dealership. He treated us with respect and the price was phenomenal. We drove over 60 miles to buy our new Hyundai, and would do it again. The drive was worth it. We truly cannot say enough good things about Steve Cooke. He was probably the most knowledgeable salesman we have ever come across. We strongly recommend this dealership and Steve Cooke for your car buying experience. More
I used the Costco Auto program which made my purchasing process very efficient. What made a difference for me between dealerships, is that I got an offer via email from Hardin, and that too, very promptly process very efficient. What made a difference for me between dealerships, is that I got an offer via email from Hardin, and that too, very promptly. That saved me a lot of time and effort. I wasn't relishing the haggling and back and forth. I was able to complete the transaction within 24 hours. Thomas (salesperson) was very friendly and efficient. Great price through Costco Auto program. More
These people at this dealership are crooks! I tried to purcahse a new vehicle and the sticker price was $21,300. I wanted to see the invoice price and they did not show it to me. I was trying to get a g purcahse a new vehicle and the sticker price was $21,300. I wanted to see the invoice price and they did not show it to me. I was trying to get a good price and find a way for it to fit into my budget. By the time I got to the "finance" guy, the price of the car was $23,480. I have no idea how it went up over $2,000. then they wanted to add on the tax, license, doc fees, etc. and the final price ballooned to a $26,000 price tag. These guys are nice and fun to your face, but customer service is not what they really care about. They are unwilling to help when you need it and try to weasle out of anything they can. Go ceck them out on the Better Business Bureau, as they are rated an F (the worst rating you can get). Do not buy a car from this dealership and go get a better deal somewhere else! More
Thank you for your compliments on dealing with Marilyn and I in the purchase of our great new Sonata! We also wish to thank you for your tremendous help in making us through a very important event in our and I in the purchase of our great new Sonata! We also wish to thank you for your tremendous help in making us through a very important event in our lives. We enjoyed your help, friendship, and professionalism, and making us feel at ease throughout the entire process. When we left the dealership, with our new car, we felt that you were more like a friend rather than just someone who wanted to sell us a car. We enjoyed ou experience also with the gentleman who assited us with the financing end of the deal. Please give him our warmest wishes. I hope we don't have to distrub you with silly questons. We really love our car! The more w drive it, the more we love it. Nick & Marilyn More