Anaheim Hyundai

This was a very positive experience start to finish. Everyone was very thoughtful and the transaction was done with dispatch. I was not pressured and felt very comfortable with everyone at Hardin Hyunda Everyone was very thoughtful and the transaction was done with dispatch. I was not pressured and felt very comfortable with everyone at Hardin Hyundai. More

This guy will do anything to distract you. I purchased a 2013 Santa Fe Sport on Tuesday, April 2nd. It was an inbound car and he told me it should be here later today or the latest the next day. He said he 2013 Santa Fe Sport on Tuesday, April 2nd. It was an inbound car and he told me it should be here later today or the latest the next day. He said he would give me a call and will be at work all day the next day. So i called his cell number and he wasnt at work. So i called dealership the and asked if I can speak to someone else to help me out if my car came in yet. They told me different that the latest would be Saturday or even Monday the next week. So I was already annoyed and just waited a couple more days until they call me. 4 days went by and still no call. I called Greg my sales consultant and he said he will see what's going on. Supposably he was going to make some calls and he would call me back. (Note: everytime he says he will call you back, its just another way of saying "I got other stuff to worry about, you're my last priority") of course he never called as usual so I called the dealership and they had me come in. I saw Greg and he immidiately pulls out his phone and says he was about to call me. The typical I was about to call you move. He asked if their was another color I wanted besides the white one I purchased. I said no. I just want my car so I can stop worrying so much. He also said there is another white one in Pasadena but fully loaded with 7 seats. O also said no. I want my car I purchased. Making me drive on a Saturday. That's redundent. So its Monday and I'm still waiting. Hopefully today is the "latest" and I will receive my car today. I strongly recommend not to get a car here. Customers are suppose to be their first priority at all times... More

Very friendly staff! Took the time to show me the car. Didn't hassle me and gave me a great deal. Would definitely recommend dealership Didn't hassle me and gave me a great deal. Would definitely recommend dealership More

NEVER would recommend them. NO WAYY. I went to this NEVER would recommend them. NO WAYY. I went to this dealership an Elantra. The Sales guy was Mel. We got a good deal. took family the next day NEVER would recommend them. NO WAYY. I went to this dealership an Elantra. The Sales guy was Mel. We got a good deal. took family the next day to do the paperwork. They ran a credit check. Everything was good. they gave the Keys and manual before i was sent to the finance dept, Mel came back telling that there was a $500 competitor discount that was given to me (he didn't tell me that the previous day). Now, he wanted proof that i owned another vehicle to get the discount. i don't own another vehicle, so could not give proof. MEL canceled the deal for both the cars and started blaming me for wasting his time. he started talking rough and tried his best to pickup a fight. This guy, working as a car salesman, needs to be trained by Hardin about treating customers better. i have been a Toyota / Honda customer all these years and have NEVER had such a bad dealership experience like i had with MEL at Hardin Hyundai. if you want to avoid being abused by a Hyundai salesman, i would never recommend Hardin Hyundai. More

It was my first time buying a car and I had the best experience thanks to Steve Cooke!..Everyone knows that buying a car could be so stressful but Steve made it a great experience. I talked with him bef experience thanks to Steve Cooke!..Everyone knows that buying a car could be so stressful but Steve made it a great experience. I talked with him before had about my price range and the type of car I wanted so when we got there it was straight to the point. He was very nice and most importantly very professional. I was lucky enough to have my mom help me out with the whole process and she's already planning to see him for a car for herself. Thank you for everything Steve you're awesome!!! Francisco was awesome too! Theres noting more stressfull then signing that contract!..He was very nice, very professional and it was a quick process. Thank you Francisco!!! Sherry More

We went to Hardin Hyundai after looking at dealerrater.com and saw that Steve Cooke and Hans Ham were mentioned favorably many times. We were purchasing a car for our teenage daughter. We kne dealerrater.com and saw that Steve Cooke and Hans Ham were mentioned favorably many times. We were purchasing a car for our teenage daughter. We knew exactly what we wanted and how much we wanted to pay...and no more. These two made it happen! Thanks Hardin Hyundai More

Had to keep rewriting the contract and my interest was suppose to be 2.09 then finance lowered it to .9 to give me the payments. I added 1600 for a GPS and they pointed out how that raised my payment a l suppose to be 2.09 then finance lowered it to .9 to give me the payments. I added 1600 for a GPS and they pointed out how that raised my payment a little but I did not know that he raised my interest to 6.9. Very sneaky so be careful when they point out something that means that they did something else. The salesman Curt couldn't lie enough to get me to buy the car. He even told me that the basic Sonata had heated seats....lie, lie, lie. I got cheated about the gas mileage it is not even close to what the paper on the car says. When you question it they tell you that Korea did the test and they have nothing to say about it. Buyer be aware!!! More

Frank Yu from Internet sales--contacted me the same day as my internet query. Friendly, honest, & fast service. We spoke about what I wanted (Lease & upgraded Elantra with Navigator, rear camera, heated se as my internet query. Friendly, honest, & fast service. We spoke about what I wanted (Lease & upgraded Elantra with Navigator, rear camera, heated seats/ power seats, sunroof, bluetooth to my music library & phone) & my finances (not the best credit due to house foreclosure) & he said he'll call me back after he checks with his finance person. I liked that he called me back and gave me an guess-timate of my monthly. He was actually accurate when I showed up in person to complete the paperwork. I marinated for about a month, due to holidays (From Thanksgiving, Christmas, New Year). Frank followed up via e-mail and phone messages without being pushy, called about every 2 weeks @ my request. I set up an appointment for after work Friday evening. He was available and let me test drive/ play with the 3 cars-- Elantra coupe, hatchback, sedan & a Sonata sedan. Elantra sedan was the best fit for my budget & need for the upgrades. Within an hour, after deciding to lease, I was driving to sushi for dinner in my new car! Painless, honest, & met expectations expressed on the previous communications via phone and e-mail. Key fobs with their dealer key chains, car detailed (even the tires received the gloss treatment). Work with Frank for an efficient purchase or lease. Recommend! More

Emailed dealer for more lease information. Was helped by Steve. Nice guy in the beginning, then turned unprofessional. I had questions and he went out of his way to be a young xxxxxx. One email he sent me Steve. Nice guy in the beginning, then turned unprofessional. I had questions and he went out of his way to be a young xxxxxx. One email he sent me about a car I was inquiring about contained a low monthly fee. This is hat he sent me: "New 2013 Hyundai Elantra GLS Automatic -- $118.00 / Month + Tax.  With $1,399 Cash + Tax on Cap Reduction + Lic/Doc Fee + 1st Payment.  Includes (-$400) College Grad and (-$500) Military." I'm not in college or the military so I simply asked about those discounts. His reply: "Can find a recruiter to get you the military service requirment and can also give you the numbers for some local colleges if you would like to get the college credit satisfied.  Neither of those options would work by Monday though, so probably not going to get those rebates." Silly guy. Keep your car. In fact, the way you conduct yourself speaks not only about the dealership that employs you, but also Hyundai the brand. No thank you Hyundai...And I'm Korean!! More

Horrible customer sales experience! Unfortunately, I Horrible customer sales experience! Unfortunately, I have to pick at least one star otherwise I would have gave them zero! No wonder their compe Horrible customer sales experience! Unfortunately, I have to pick at least one star otherwise I would have gave them zero! No wonder their competitor, Harbor Hyundai, has much better ratings because of all the upset customers from this dealer going to them. No wonder this dealer has only 2.5 Yelp stars and most reviewers has bad customer service experience as a common problem. Please note that my experience is based upon one SALES individual name Leasandro/Lesandro/Lezandro on the phone. Please also note that this was my first time ever to call this dealer. This guy is a Fleet Manager supposedly! Ok, so I called this dealer yesterday because I am shopping for a new car and need to buy it either this weekend or the one after. I had the quote from the other dealer and wanted to shop around to find even a better deal. After giving all the necessary information to this guy name Tom, he ask me for the lowest price I already have. After listening to it he told me that it will be useless for him to tell his low price. I told him that as promised I gave him my price so he should do the same. After little argument, he finally agreed to give me his price but told me to wait for his call back. After 30 mins, I got a call from this guy Leasandro/Lesandro/Lezandro claiming to be a Fleet Manager to help me out. I told him everything pretty much all over again and asked him to give me his price. Right away, he gave me an impression of a "Know it All" type guy and talked to me like that the entire time. Again, I asked him about the price and he started to tell me that he can beat any dealer's any low price at any time guaranteed! He also said that he can beat it by few hundreds. He continued by saying that there is a reason on why he is a # 1 Hyundai Western volume seller and no body can beat or match his price. Period! At this point, I was 50-50 in terms of giving this dealer my business or not. Anyways, I told him my price and asked him if he can beat this by hundreds like he promised earlier. He immediately said Yes! I told him that my price is before any rebates and this is where I busted him with his lies! Right away, he told me that it is impossible for any dealer in the entire Western region to offer me the price, I had, without any rebates. He said that it is next to impossible and that other dealer is lying to me. I told him that I did indeed verify the price from the other dealer more than 1 time and they have assured me that the price is before any rebates. He still argued with me and kept telling me that the other dealer is lying and that he is telling me the correct price which he is darn sure that no body can beat it! At this point I told him that I can take him to this other low price dealer website and can proof the price that way. After guiding him through this other dealer website, I showed him the low price which he claimed earlier that no body in the entire Western region can offer! I heard a complete silence on the phone. I then asked if he is seeing the price or not. He then responded if I am looking for a manual transmission and I said No. He then said that the price the other dealer has is for manual transmission and just by looking at the price he can tell that. I knew this was a big lie so right away I told him that it clearly states in the fine print that the car and price is for auto transmission. Also, I called the other dealer and did verify through that as well! As he was totally busted with his "big talking earlier" and lies, right away he started to make excuses. His voice becomes dim and there was no "Know All Type" attitude. All of a sudden, he told me that he can match the price for the same exact car! Now keep in mind that his earlier "last/final/best quote" was at least 1000 more. So, how come all of a sudden he can match the price but earlier told me that the entire Western region cannot do it without any rebates? There was answer as well as no apology for all his lies. Instead, he became aggressive and told me, "Now I am telling you that I do have a car...I can beat that price....Do you want to argue or need a car" What a joke! At the end, he told me to just go to the other dealer and buy from there! WoW! Just WoW! Amazing to see on what kind of staff, who claim to be a manager, dealer has who has no respect, courtesy, or friendliness to a brand new first time customer like me! How can I think about this dealer for any current, future purchases or for recommending it to others? Like I said, my experience is based on a guy Leasandro/Lesandro/Lezandro at Sales department who claim to be a Fleet Manager. This dealer may have other good people but needless to say that this dealer will not get any of my business for sure! First impression is huge for me! A word of advice to all you readers; do rigorous and extensive search regarding price and never feel pity or believe these dealers on whatever they say or claim! More