Anaheim Hyundai

Had to keep rewriting the contract and my interest was suppose to be 2.09 then finance lowered it to .9 to give me the payments. I added 1600 for a GPS and they pointed out how that raised my payment a l suppose to be 2.09 then finance lowered it to .9 to give me the payments. I added 1600 for a GPS and they pointed out how that raised my payment a little but I did not know that he raised my interest to 6.9. Very sneaky so be careful when they point out something that means that they did something else. The salesman Curt couldn't lie enough to get me to buy the car. He even told me that the basic Sonata had heated seats....lie, lie, lie. I got cheated about the gas mileage it is not even close to what the paper on the car says. When you question it they tell you that Korea did the test and they have nothing to say about it. Buyer be aware!!! More

Frank Yu from Internet sales--contacted me the same day as my internet query. Friendly, honest, & fast service. We spoke about what I wanted (Lease & upgraded Elantra with Navigator, rear camera, heated se as my internet query. Friendly, honest, & fast service. We spoke about what I wanted (Lease & upgraded Elantra with Navigator, rear camera, heated seats/ power seats, sunroof, bluetooth to my music library & phone) & my finances (not the best credit due to house foreclosure) & he said he'll call me back after he checks with his finance person. I liked that he called me back and gave me an guess-timate of my monthly. He was actually accurate when I showed up in person to complete the paperwork. I marinated for about a month, due to holidays (From Thanksgiving, Christmas, New Year). Frank followed up via e-mail and phone messages without being pushy, called about every 2 weeks @ my request. I set up an appointment for after work Friday evening. He was available and let me test drive/ play with the 3 cars-- Elantra coupe, hatchback, sedan & a Sonata sedan. Elantra sedan was the best fit for my budget & need for the upgrades. Within an hour, after deciding to lease, I was driving to sushi for dinner in my new car! Painless, honest, & met expectations expressed on the previous communications via phone and e-mail. Key fobs with their dealer key chains, car detailed (even the tires received the gloss treatment). Work with Frank for an efficient purchase or lease. Recommend! More

Emailed dealer for more lease information. Was helped by Steve. Nice guy in the beginning, then turned unprofessional. I had questions and he went out of his way to be a young xxxxxx. One email he sent me Steve. Nice guy in the beginning, then turned unprofessional. I had questions and he went out of his way to be a young xxxxxx. One email he sent me about a car I was inquiring about contained a low monthly fee. This is hat he sent me: "New 2013 Hyundai Elantra GLS Automatic -- $118.00 / Month + Tax.  With $1,399 Cash + Tax on Cap Reduction + Lic/Doc Fee + 1st Payment.  Includes (-$400) College Grad and (-$500) Military." I'm not in college or the military so I simply asked about those discounts. His reply: "Can find a recruiter to get you the military service requirment and can also give you the numbers for some local colleges if you would like to get the college credit satisfied.  Neither of those options would work by Monday though, so probably not going to get those rebates." Silly guy. Keep your car. In fact, the way you conduct yourself speaks not only about the dealership that employs you, but also Hyundai the brand. No thank you Hyundai...And I'm Korean!! More

Horrible customer sales experience! Unfortunately, I Horrible customer sales experience! Unfortunately, I have to pick at least one star otherwise I would have gave them zero! No wonder their compe Horrible customer sales experience! Unfortunately, I have to pick at least one star otherwise I would have gave them zero! No wonder their competitor, Harbor Hyundai, has much better ratings because of all the upset customers from this dealer going to them. No wonder this dealer has only 2.5 Yelp stars and most reviewers has bad customer service experience as a common problem. Please note that my experience is based upon one SALES individual name Leasandro/Lesandro/Lezandro on the phone. Please also note that this was my first time ever to call this dealer. This guy is a Fleet Manager supposedly! Ok, so I called this dealer yesterday because I am shopping for a new car and need to buy it either this weekend or the one after. I had the quote from the other dealer and wanted to shop around to find even a better deal. After giving all the necessary information to this guy name Tom, he ask me for the lowest price I already have. After listening to it he told me that it will be useless for him to tell his low price. I told him that as promised I gave him my price so he should do the same. After little argument, he finally agreed to give me his price but told me to wait for his call back. After 30 mins, I got a call from this guy Leasandro/Lesandro/Lezandro claiming to be a Fleet Manager to help me out. I told him everything pretty much all over again and asked him to give me his price. Right away, he gave me an impression of a "Know it All" type guy and talked to me like that the entire time. Again, I asked him about the price and he started to tell me that he can beat any dealer's any low price at any time guaranteed! He also said that he can beat it by few hundreds. He continued by saying that there is a reason on why he is a # 1 Hyundai Western volume seller and no body can beat or match his price. Period! At this point, I was 50-50 in terms of giving this dealer my business or not. Anyways, I told him my price and asked him if he can beat this by hundreds like he promised earlier. He immediately said Yes! I told him that my price is before any rebates and this is where I busted him with his lies! Right away, he told me that it is impossible for any dealer in the entire Western region to offer me the price, I had, without any rebates. He said that it is next to impossible and that other dealer is lying to me. I told him that I did indeed verify the price from the other dealer more than 1 time and they have assured me that the price is before any rebates. He still argued with me and kept telling me that the other dealer is lying and that he is telling me the correct price which he is darn sure that no body can beat it! At this point I told him that I can take him to this other low price dealer website and can proof the price that way. After guiding him through this other dealer website, I showed him the low price which he claimed earlier that no body in the entire Western region can offer! I heard a complete silence on the phone. I then asked if he is seeing the price or not. He then responded if I am looking for a manual transmission and I said No. He then said that the price the other dealer has is for manual transmission and just by looking at the price he can tell that. I knew this was a big lie so right away I told him that it clearly states in the fine print that the car and price is for auto transmission. Also, I called the other dealer and did verify through that as well! As he was totally busted with his "big talking earlier" and lies, right away he started to make excuses. His voice becomes dim and there was no "Know All Type" attitude. All of a sudden, he told me that he can match the price for the same exact car! Now keep in mind that his earlier "last/final/best quote" was at least 1000 more. So, how come all of a sudden he can match the price but earlier told me that the entire Western region cannot do it without any rebates? There was answer as well as no apology for all his lies. Instead, he became aggressive and told me, "Now I am telling you that I do have a car...I can beat that price....Do you want to argue or need a car" What a joke! At the end, he told me to just go to the other dealer and buy from there! WoW! Just WoW! Amazing to see on what kind of staff, who claim to be a manager, dealer has who has no respect, courtesy, or friendliness to a brand new first time customer like me! How can I think about this dealer for any current, future purchases or for recommending it to others? Like I said, my experience is based on a guy Leasandro/Lesandro/Lezandro at Sales department who claim to be a Fleet Manager. This dealer may have other good people but needless to say that this dealer will not get any of my business for sure! First impression is huge for me! A word of advice to all you readers; do rigorous and extensive search regarding price and never feel pity or believe these dealers on whatever they say or claim! More

I purchased my first vehicle from Hardin Hyundai and I couldn't be happier, they really work with you, I would recommend my friends and family here...Keep up the good work and again Thank You!!!!! couldn't be happier, they really work with you, I would recommend my friends and family here...Keep up the good work and again Thank You!!!!! More

My visit to the Hardin Hyundai dealership was very pleasant and professional one.As I walked in the show room,,I was greeted by Lizandro ,a very polite and helpful individual. He took me for a test dr pleasant and professional one.As I walked in the show room,,I was greeted by Lizandro ,a very polite and helpful individual. He took me for a test drive and he was very patient and knowledgeable about the sonata.He explain and answered all my questions. When he was doing the paper work,he explained everything. With his professionalism,I was able to decide to buy the car right away. No pressure at all. I was happy the way I was treated and also very happy with the Sonata,With the experience with Hardin hyundai, I highly recommend to all my friends and others. More

I received an email from Rene listing some cars that were on sale. One of the happened to be the 2013 Elantra GLS w/Preffered package that I had been searching for over 6 months. The price they were letting on sale. One of the happened to be the 2013 Elantra GLS w/Preffered package that I had been searching for over 6 months. The price they were letting it go for was absolutely mind staggering and I did not believe it. I spoke with Rene and he confirmed the price of the car. Because I lived an hour and half away I told Rene I did not want to just come right in and start the process. Reason being is that the month before I had a very bad experience with another Hyundai dealer that left a bad taste in my mouth. He was very kind and was able to work some numbers for my husband and me over the phone. We told him we could be there at 9am to see him the following Tuesday. He said he was not scheduled till 10 but he would be there for us. From the moment we arrived the experience was just awesome. We felt so comfortable speaking with Rene and the guy in finance. They knew we were on a tight schedule with our kids being in school and moved the process along so fast for us. We arrived at 9am as planned, saw the car, filled out the paper work and I drove off the lot in my new Elantra by 12.They we even able to work it out to where we could have a better warranty and an alarm installed without making our payment higher than we wanted. This is one dealer I would recommend to everyone. They are very warm and caring and dont BS you around like other dealers do. My next purchase new or used will be from Hardin Hyundai in Anaheim, Ca. Today August 22, 2013 is the day after I bought my car and I am still in shock over it. I walked outside and looked at my car and knew that I got a great deal with Hardin Hyundai and didn't even think twice about it. More

Great Service from Rene! He is a totally a nice guy and was patient with every question I asked. You feel like after buying a car from Rene he can be your friend. was patient with every question I asked. You feel like after buying a car from Rene he can be your friend. More

Had agreed upon fair price and lease terms with Steve and Curtis over the phone. When arrived at dealer salesman Mel. Began several ruses to try and increase the price and the lease payment. Ultimately I Curtis over the phone. When arrived at dealer salesman Mel. Began several ruses to try and increase the price and the lease payment. Ultimately I had to send him back three time to verify terms I had already worked out with Curtis on the phone. Overall we got the deal but I felt that Mel tried to trick us 3 times on the terms to inflate the price. He seemed upset that I had the price and terms predetermined but ultimately gave in when Steve and Curtis confirmed the terms they offered me. More

First I want to say Thank You to Steve Cooke and Hans Ham! I am very happy with my 2012 Elantra! It's fun to drive and overall a really nice car. I must say purchasing from this dealership has been on Ham! I am very happy with my 2012 Elantra! It's fun to drive and overall a really nice car. I must say purchasing from this dealership has been one of the best purchasing experiences. Steve Cooke and Hans Ham were very friendly, helpful and a pleasure to work with; I appreciate it. In the end, yes I did spend a little bit more then I wanted to, but it got me the car I wanted with the features I wanted! From the moment I configured a car on Hyundai's website at 9:00pm Thursday night, to being contacted by internet sales, to being referred to Steve Cooke to Hans Ham helping me choose the right car I had my new car in less then 24hrs!!! Didn't spend much time at the dealership either. Overall best experience, definitely will return for more cars in the future! More