Anaheim Hyundai

I regret buying a car there! Don't be fooled like I was. I waited 4 hours to get help. Manager lied, insulted my father.I was going to report him to Hyundai and he refused his info! I waited 4 hours to get help. Manager lied, insulted my father.I was going to report him to Hyundai and he refused his info! More

Best car buying experience ever! I went to Hardin Hyundai yesterday to buy a new car fully expecting the usual high-pressure and exhausting experience I've had at other dealers in the I went to Hardin Hyundai yesterday to buy a new car fully expecting the usual high-pressure and exhausting experience I've had at other dealers in the past. Thankfully, my buying experience at Hardin was just the opposite. My salesperson, Jose Arteaga, was patient, professional, courteous and very knowledgeable. I couldn't believe how helpful and accommodating he was throughout the entire purchase experience. And after the purchase was complete, his help didn't stop there. He made sure I understood and was able to operate every aspect of my new car. He even linked up my phone and garage door opener and showed me other available options I could access using apps on my phone. I highly recommend Jose Arteaga at Hardin Hyundai. Thank you so much Jose for the best car buying experience ever! More

service center I recently had a service issue that was initially mishandled. Mike Saunders the Service Manager overheard my problem and asked to speak to me privatel I recently had a service issue that was initially mishandled. Mike Saunders the Service Manager overheard my problem and asked to speak to me privately. He made it clear he was going to make it right and that there would be no charge and it would be taken care of promptly the next day. The following day my service was completed quickly and at no charge as he promised. I have been buying cars for 45 years and I have never found a man at his level that was so committed to customer satisfaction. During a short discussion I found he shared the business values I have always found so important to my success when I was working. I found him to be direct, genuine, and a man of his word. I very much appreciated how you compensated me for my trouble. But more than that it was a pleasure to meet someone in a maligned industry who knows how to establish and maintain long term relationships. You are a major asset to the dealership. I look forward to my next service. More

Very Satisfied! I Really enjoyed working with Steve. I went into buying a new car cringing at the thought of having to deal with car salespeople again (my last coupl I Really enjoyed working with Steve. I went into buying a new car cringing at the thought of having to deal with car salespeople again (my last couple experiences weren't so great). I enjoyed his straight-forwardedness and not trying to oversell me. I Definitely recommend Hardin and specifically Steve if anyone is looking to buy a new car without having to deal with the typical xx you encounter at car dealerships ! Loving my car & very satisfied with the seamless, no frills buying experience! More

Great car-buying experience I started car-shopping online and sent inquirys about several different cars to several dealers...Hardin was the only one to write me back. Rene' Orte I started car-shopping online and sent inquirys about several different cars to several dealers...Hardin was the only one to write me back. Rene' Ortega was great - he even called the night before our appt to assure me the car was still there and would be waiting the next morning. Very nice of him since he knew we had a 2-3 hour drive to get there. The car was just as advertised and was a great deal. Hardin helped with our financing and all those other details that goes with buying a car, and we drove away very happy. A big THANKYOU to Rene' and all the other folks at Hardin Hyundai in Anahiem! More

Jake Weber from Hardin Hyundai got me into the car of my dreams for a STEAL of a price! DEFINITELY worth the 6 hour drive! Thanks Jake! dreams for a STEAL of a price! DEFINITELY worth the 6 hour drive! Thanks Jake! More

I went to lease a new Hyundai vehicle. I was determined to get a certain price and find out the differences between each car I was interested in. Steve answered all of my questions, and explained each car to get a certain price and find out the differences between each car I was interested in. Steve answered all of my questions, and explained each car model to me, and even told me how each year was different. I told him the price I wanted, he did not waste any of my time, and got me the car I wanted at that price. They prepared the car with a nice wash and full tank, and he showed me how it worked, and told me to call him if I ever had any questions. Could not be happier with my experience there. Thanks Steve! More

I used TRUECar.com to look for a end-of-year deal on a 2013 Hyundai Sonata. Out of the 5 TRUECar dealers that responded to me, Steve Cooke at Hardin Hyundai stood out with his promise of a "low price up 2013 Hyundai Sonata. Out of the 5 TRUECar dealers that responded to me, Steve Cooke at Hardin Hyundai stood out with his promise of a "low price up front" and follow-through with numbers to back it up, plus his email responsiveness to my many questions. The other dealers just kept calling and saying "come on in and we'll make you a deal", hinting at a long process of back-and-forth haggling that I was trying to avoid (some even didn't have inventory on 2013 models). After Steve gave me his lowest price, I drove my 13-yr old Honda Odyssey (250K miles) into Hardin that night to see what kind of trade-in value I could get. Rene Ortega (another internet/fleet manager who had been briefed by Steve) met me and smoothly closed the deal by giving me exactly what I asked for on my trade-in! Since I came in an hour before closing time, Rene and the finance manager Steve Gannon had to stay late to finish my paperwork, but they remained friendly and polite throughout. I was truly impressed with how efficient, pleasant, and painless this whole experience was, thanks to Steve Cooke and Rene Ortega at Hardin Hyundai (who also continue to follow-up with me post-sale). TRUECar.com provided the leads to Hardin, but the responsiveness and no-hassle professionalism of Steve and Rene were what sold me on the great deal they put together. More

Previously leased from Internet Sales (Steve C.) and had great experience. Three years later... not so much. So Steve and I email back and forth a bit and agree on price for Santa Fe Sport. I then wanted great experience. Three years later... not so much. So Steve and I email back and forth a bit and agree on price for Santa Fe Sport. I then wanted to add the Premium package and Steve says it'll be about $3k more and about $10-15 per month (per email). We go down to dealer (traveling from south county) expecting to lease based on the above info. We start talking pricing and he's way off from emails. Show him email and then he starts the typical numbers shuffle. This is what I try to avoid by dealing with Internet/fleet. After continually turning him down and restating what he said in email, he then he runs to get manager. So 'manager' (wish I could recall his name) shows up and starts the hard sell. Says Steve 'made a mistake' and he should've said '$10-15 more per $1000'. So $30-45 more per month. So I call BS (in a nice way) and let him know. Still won't budge and starts another round of numbers fun. Tell him no thanks and get up to leave. Hold out hand to shake it and he won't even be bothered with it. Arrogant It amazes me that in 2013 there are still car dealers with people such as this. Not only have you lost a repeat customer and sale, you'll continue to lose more with sites such as Yelp, Dealerrater and Edmunds (my next stop). Bye bye Hardin More

I actually waited to write this review to make sure my feelings were not in the heat of the moment. It has been over 5 months now and I am still as mad as the day(s) I spent at Hardin Hyundai. To make feelings were not in the heat of the moment. It has been over 5 months now and I am still as mad as the day(s) I spent at Hardin Hyundai. To make a long story short, I bought a used Yukon from them. I live in Hesperia, so I traveled close to 70 miles to do this. Over a 2 week period, I had a salesman lie to me (told me the car was the owner's sons' car), had the finance department try to switch the warranty price on me during the contract signing, had the finance dept give me extremely rude service, traveled 70 miles with my family to find out promised repairs were not even started after the salesman had called me and promised that they were done, had the salesman tell me "nothing will make you happy", had the general manager totally ignore my calls, emailed the owner and had the owner's son call me just to have him tell me "well they are ALL my cars", had that same gentleman dismiss all my concerns, and then ignored by the owner after I emailed him again. I never wanted to return the car, I only wanted some sign of accountability. No customer should ever be treated in the manner I was. I sincerely hope that this review, along with the multiple others I see on this site, persuade people to completely avoid this dealership, as well as all the other Hardin dealerships. More