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Anaheim Hyundai

Anaheim, CA

2.1
1,213 Reviews

1271 S Auto Center Dr

Anaheim, CA

92806

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Showing 1,213 reviews

November 04, 2024

DO NOT DO BUSINESS HERE! ! Called two hrs prior to arriving to make sure vehicle I wanted was available, showed up was told by Sal he would grab keys, was told short time late More

by Ber
Recommend Dealer
No
Employees Worked With
Sal
October 12, 2024

I cannot recommend this place enough. If you go, ask for JIMMY WILLIAMS!!!!! I called ahead about the car I was interested in and he had the car all set for a test drive when I got there. More

by aoneill2809
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Williams
Oct 15, 2024 -

Anaheim Hyundai responded

We're delighted to hear that Jimmy made your car buying experience at Anaheim Hyundai so positive and stress-free! It's fantastic to know he provided such supportive service and a great deal. Thank you for the glowing recommendation, enjoy your new ride!

October 07, 2024

DONT EVER BUY A CAR FROM ANAHEIM HYUNDIA💥 They Sell Cars Without Inspections. Instead “RUN” away from this Horrible Dealership, especially if the sales rep is “ROGELIO CANO” who isn’t helping me at all, More

by garth_hendrix
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Rogelio Cano- sales Rep Hector- Manger
Oct 18, 2024 -

Anaheim Hyundai responded

Garth, I'm sorry to hear about your experience with the vehicle and lack of communication from our team. This is not the level of service we strive for, and I apologize for any inconvenience caused. Please reach out directly so we can address these concerns further. Thank you, Ken Smirz - General Manager - (714) 243-8396

August 24, 2024

Horrible Experience at Anaheim Hyundai – Beware! I had a terrible experience at Anaheim Hyundai, and I feel compelled to warn others before they waste their time and energy like I did. I found More

by carlosopm
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
MIke the Manger
Aug 29, 2024 -

Anaheim Hyundai responded

Carlos, I'm truly sorry to hear about your experience. We strive for transparency and fairness in all our dealings, so it's disappointing to learn we fell short here. I'd like the opportunity to discuss this further with you and see how we can make things right. Please reach out when convenient. Thank you, Ken Smirz - General Manager - (714) 243-8396

July 29, 2024

I bought a car in cash from this dealership in March. There is a lien against the car. in spite of more than 10 calls nobody is returning my call to resolve the issue. More

by oxhakimian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Lucas,Ryan Jiles
Aug 02, 2024 -

Anaheim Hyundai responded

Your review is concerning to read. This does not sound like the timely and attentive communication we strive for, and I sincerely apologize for any delay in response. We understand how frustrating this must be, and we'd like to resolve this issue as soon as possible. Please reach out directly at your earliest convenience so we can assist you further. Thank you, Ken Smirz - General Manager - (714) 243-8396

May 20, 2024

On March 25th 2024 I went in to see what was going on with my vehicle cuz since the dad bought it I've been having problems with the battery and even on their paperwork shows that they checked the batter More

by jessicajenine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mario
May 26, 2024 -

Anaheim Hyundai responded

Jessica, I'm really sorry to read about your experience. It's important that our customers feel heard and valued, not taken advantage of. I'd like the opportunity to address this situation directly with you so we can better understand what happened here and work towards a resolution together. Please reach out when it suits you best - Thank you, Ken Smirz - General Manager - (714) 243-8396

May 10, 2024

Same as all of the other reviews. Bait and switch with another vehicle because car I was looking for was out as a loaner. Made an implied agreement on a price on a vehicle only to hav More

by Mike Townsend
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Don’t want to supply name
May 01, 2024

Dishonesty, disrespectful, unprofessional, Purchased a used car, Jan 31, broke down 3 days later, car was in service from Feb 5th until April 6th when the second loaner car they gave me also broke down More

by Gitt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
rabee Al Tawalbels, Hector, Robert, Russ, Anthony, Aman
April 22, 2024

Absolutely deserve ZERO star if possible Dishonest, Condescending, Unprofessional: Sales person = Yatish Nathraj, Floor Manager = Tariq, Finance Manager = Bryan, Dealership General Manager = Ken Smirz More

by wctang
Recommend Dealer
No
Employees Worked With
Yatish Nathraj, Tariq, Bryan, Ken Smirz
Apr 25, 2024 -

Anaheim Hyundai responded

We're really sorry to read about your experience - this is not the level of service we aim to provide. We take all feedback seriously and would like an opportunity to make things right. It's clear there are several issues here that need addressing, from missing items in your vehicle purchase, lack of communication on our part and delays with DMV paperwork processing. Please reach out to discuss these matters further and work towards a resolution together. Thank you for bringing this matter up; it helps us improve our services moving forward. -Ken Smirz - General Manager - (714) 243-8396

March 27, 2024

Worst Auto dealer in Southern California. If you do business, don’t with Garrett! Freakin rip offs who use “bait and switch” to get you in the business and try to sell you a different vehicl More

by wgibbons1971
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Garrett and Juan G.
Apr 18, 2024 -

Anaheim Hyundai responded

I'm sorry to read about your experience. We strive for transparency and honesty in all our dealings, so it's concerning to see we've left the wrong impression. I'd like a chance to understand more about what happened here - if you're willing, please reach out directly at your earliest convenience. Thank you, Ken Smirz - General Manager - (714) 243-8396

Apr 18, 2024 -

wgibbons1971 responded

If you’re looking to find out more, feel free to check my review on yelp. It’s also listed on several other platforms, to include YouTube. Your response time was only dictated on your review from dealerater. If “you” would like a conversation regarding the horrible actions of your employees, reach out to me.

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