![](https://dealerrater.com/ncdn/s/13.20240701.741/Graphics/icons/close-x-orange.png)
Amesbury Chevrolet, INC.
Amesbury, MA
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 393 reviews
overall good experience car was delivered when promised. look forward to continued good service with service department. will be in the market for new car in the future. car was delivered when promised. look forward to continued good service with service department. will be in the market for new car in the future. More
Very pleasant easy car buying experience. Great Deal! My first contact was with Kristin Joyce who was the internet contact and really the one to get me to come to this location. John was my salesperson an My first contact was with Kristin Joyce who was the internet contact and really the one to get me to come to this location. John was my salesperson and made me feel relaxed and comfortable from the start. We did a couple of test drives and he was very knowledge and patient with my husband and myself both driving and answering all our questions. When we settled on a car he went over the new care head to toe to make sure we were all set with all the new upgrades it had. A very nice man and great to deal with. Karyn handled all the rest with grace and easy going over all the paperwork and again answering all our questions. She even gave us a few pointers on our financing! Overall a great experience that I wasn't expecting when buying a car. Highly recommended. More
A great experience I haven't been in any dealership since 2003 so I was somewhat anxious to go in, get a price and continue on to the next dealership for more prices. T I haven't been in any dealership since 2003 so I was somewhat anxious to go in, get a price and continue on to the next dealership for more prices. That was my plan...I knew I wanted a replacement for my current truck but was unfamiliar with the present day models, options and pricing. Kelcey asked all the right questions and had the patience to explain and show us (my wife and I) the stock he thought we would be interested in. Kelcey nailed it, never trying to push us into something we didn't want. By the end of the visit, we felt very at ease with the decision we had to make regarding the purchase. Pricing was explained and understood and I am confident that a fair price was agreed upon. We met with Karyn shortly after we made our decision an the experience was most favorable. She explained what was going on and how we would move forward to the delivery of the vehicle. As much as we still had to do, Karyn made it seem so simple, for us. We met the management staff, as well. A great group to say the least. The only problem I am having is that I can only give a 5 star rating. So, I'd like to provide a 5++ rating here in my review. I was referred to Amesbury by a past customer and he explained exactly what we had experienced. I would highly recommend this dealership to everyone. More
Purchased a used 2012 vehicle Kelcey was great to work with, he really cared about the individual without pressuring you for a sale. Karyn could make anyone feel at home with her g Kelcey was great to work with, he really cared about the individual without pressuring you for a sale. Karyn could make anyone feel at home with her gentle approach and attention to detail. More
Bad company policies I recently went this dealer to look at a truck. While the truck was nice it wasn't really what I wanted. I let the salesman talk me into putting a d I recently went this dealer to look at a truck. While the truck was nice it wasn't really what I wanted. I let the salesman talk me into putting a deposit on it, against my better judgement. He told me it was fully refundable. This was on a Friday. Thought about it over overnight and decided it wasn't the truck I wanted and went back Saturday morning (over 40 minutes away} to get my deposit back. When I got there I was told " no refunds on weekends it's company policy". As I was leaving one of sales managers asked if he could help me. I said yes give me my deposit back. His reply was "why did you put a deposit on a truck that you didn't want". This comment firmly made my decision to tell everyone I know about their bad policies and rude treatment of customers. I went back on Monday on got my deposit back(over an hour round trip). This will be the last time I will ever set foot on their property! More
An extremely helpful team. Eric and Karyn were amazing. Extremely knowledgeable, accommodating and helpful. I would definitely recommend this dealership to friends and family. When I need another car....Am Extremely knowledgeable, accommodating and helpful. I would definitely recommend this dealership to friends and family. When I need another car....Amesbury Chevrolet will see me again! More
GreT experience Kelcey and Kathryn were both very knowledgeable and helpful. Learned a lot of electric/hybrid vehicles and got great tips on how to best strategize pa Kelcey and Kathryn were both very knowledgeable and helpful. Learned a lot of electric/hybrid vehicles and got great tips on how to best strategize payments. More
Best dealership I have ever dealt with. My first experience began with Kristen while browsing there webite and shortly after a very friendly phone call with Kristen.She assured me that they My first experience began with Kristen while browsing there webite and shortly after a very friendly phone call with Kristen.She assured me that they could do what I was looking for and make it happen.which was completly the opposite that I had recieved from another dealership that I had been dealing with for a week straight. Kristin set up an appointment for me to come in the next day,And everything went exactly if not better than how she told me it would. Everything went smmothly and I was in and out of Amesbury Chevrolet quickly not like other dealerships that cant accomplish in a week what they did in a few hrs. Thank you very much kristen you were right. More
It all adds up to five stars! When we walked in we weren't completely sure sure about our next car, we just knew it was time. The knowledgable attention given by our salesman, Nick When we walked in we weren't completely sure sure about our next car, we just knew it was time. The knowledgable attention given by our salesman, Nick Inglese, helped us find what we were looking for and to understand the pros and cons of each choice. Add to that the personal attention given by Brian Lehman in getting what we wanted into a price we could afford and you have an equation for very happy customers. However, it is Karyn Ingram who puts this dealership into the five star range, she is honest and frank all while being friendly and creating a comfortable atmosphere. This was truly a fantastic experience! More
![](https://cdn-user.dealerrater.com/images/lotshot/7afb9b3a-4415-4f3b-bd9e-3ec138c43d28-th.jpg)
Professional team at Amesbury Chevrolet Good communication and timely service, would recommend them to folks looking to buy or lease. The dealership helps with the youth sports in town, so Good communication and timely service, would recommend them to folks looking to buy or lease. The dealership helps with the youth sports in town, so that 100 percent factored into our decision also. More