American Chevrolet
Modesto, CA
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THE WAIT WAS A LITTLE LONG BUT SERVICE OTHERWISE WAS GOOD. SERVICE AS COMLETED AS EXPECTED. THE LUBE DEPT. WAS EFFECENT AND FRIENDLY HOWEVER THE QUICK LUBE WAS NOT SO QUICK. I WILL RETURN FOR ADDITIONAL SERVI SERVICE AS COMLETED AS EXPECTED. THE LUBE DEPT. WAS EFFECENT AND FRIENDLY HOWEVER THE QUICK LUBE WAS NOT SO QUICK. I WILL RETURN FOR ADDITIONAL SERVICE/ More
I had a pleasant experience. There was no pressure with JR our sales consultant. He is very knowledgeable on the Silverado features. He answered all my questions easily by explain There was no pressure with JR our sales consultant. He is very knowledgeable on the Silverado features. He answered all my questions easily by explaining how things worked or by showing us. We looked one weekend and purchased on the next weekend and picked it up on the third weekend. On the first weekend Jr showed us the various trucks for a few hours or more. At the end he gave me his business card and asked for our contact information. I ignored him and never gave him any contact information. That's probable what I liked the most of all. He ask once for contact information and after I ignored him he never ask again. I figured he taught that if we were happy with his service and had the vehicle we wanted that we would be back. And that's what happened. On the second weekend we were planning to purchased the Silverado on Saturday. But after checking and finding out that JR was not working Saturday but was working on that Sunday. The first words out of my Wife's mouth was let's wait till Sunday when JR is there. JR made it a pleasant experience purchasing the vehicle. Evan while waiting for the paper work to be done JR gave us a tour of the Dealership. Now when I return for a oil change or any other service I know exactly where to go. Thank you JR. More
Excellent Service Dept I have been a customer of this dealership for approximately 18 years. They have always been very professional and have done an excellent job whether I have been a customer of this dealership for approximately 18 years. They have always been very professional and have done an excellent job whether it’s a warranty issue, service repair or oil change and tire rotation. Additionally, the service staff are exceptionally careful with my cars, especially with me being as picky as I am. More
friendly and very helpful even th owners were envovled see above comment, was not told there was a 100$ fee for every service in the 3year 36000 mile warranty, I called later once I found out by mail. it see above comment, was not told there was a 100$ fee for every service in the 3year 36000 mile warranty, I called later once I found out by mail. it was too late by then because I had already purchased the coverage. More
Friendly and smooth My salesman and service dept were very professional. It was an amazing experience. Totally unexpected. I would definitely recommend this dealer to fri My salesman and service dept were very professional. It was an amazing experience. Totally unexpected. I would definitely recommend this dealer to friends and family. More
Easy. No pressure. Friendly Friendly salespeople. Entire team is exceptional to work with. I worked with Pedro and he made the truck buying experience fun. Jim was very accommoda Friendly salespeople. Entire team is exceptional to work with. I worked with Pedro and he made the truck buying experience fun. Jim was very accommodating with zero pressure. Love that place. More
As always great experience Got me in and out quicker than expected, prices are truly unbeatable. Everyone from the advisors to the office ladies to the gentlemen in sales are so Got me in and out quicker than expected, prices are truly unbeatable. Everyone from the advisors to the office ladies to the gentlemen in sales are so friendly and helpful! More
Tune Up Service went very smooth, service manager very helpful for service and driver of the van for getting me to and from the office was very smooth as well Service went very smooth, service manager very helpful for service and driver of the van for getting me to and from the office was very smooth as well. More
Way to Go Whenever my car is feeling blah, a trip to the experts and the car is purring again. They know just what to do. Thank you. Whenever my car is feeling blah, a trip to the experts and the car is purring again. They know just what to do. Thank you. More
Over the top service Carl and John always find a way to make customer service a priority. I have never been in this shop without a greeting and good results. Carl and John always find a way to make customer service a priority. I have never been in this shop without a greeting and good results. More