America's Xtreme Auto

Title: TWO BREAKING-DOWN IN TEN DRIVING DAYS Before purchasing a car from this dealership, I strongly recommend reading all the one-star reviews carefully. Our newly bought used car experienced 2 ti purchasing a car from this dealership, I strongly recommend reading all the one-star reviews carefully. Our newly bought used car experienced 2 times of breaking down within only ten driving days, one of which was on the highway. After that, we did inspections from Firestone and Mercedes-Benz 4s store, showing that this newly bought used car has fatal problems, is undrivable, and unreliable. Comparing our experience with some of the one-star reviews from Google reviews, I can say with certainty that the employees at this dealership are all trained scammers and all have the same scammy tactics: For example, we were told by De'Shawn Chandler that "flood cars are common in Texas" and that "some vehicles are labeled as flood-damaged even if they were not actually flooded." We were also told by him that "many people claim flood damage just to collect insurance and buy new cars." Their information was totally misleading and could result in significant problems for buyers. Please do thorough research by reading all the one-star reviews before making a purchase. More

Summary: Run! !! Don't ever purchase a vehicle from this dealership, no matter how good the deal seems to be. We are a newly immigrated family to the U.S., full !! Don't ever purchase a vehicle from this dealership, no matter how good the deal seems to be. We are a newly immigrated family to the U.S., full of hope for a fresh start, until a nightmare began after purchasing a used Mercedes from this dealership. The vehicle cost over $35,000, but just six days after pickup, it broke down severely. Four days after a two-week repair, it broke down again on the highway, leaving our entire family stranded for two hours in a dangerous situation. The dealership never disclosed that the car had been salvaged or rebuilt. Instead, they misled us with claims like, "Flood cars are common in Texas. After a flood, vehicles in affected areas are automatically labeled as flood-damaged, even if they weren't actually flooded." They also said, "Many people claim flood damage just to collect insurance and buy new cars." After our experience, we found similar complaints from others online--buyers misled into purchasing flood vehicles. This shows it's not an isolated incident, but a long-running fraudulent sales scheme. The dealership lacks professional competence--repairs are slow, there's no loaner car, and no real compensation. Issues kept recurring, revealing their inability to diagnose or fix basic problems in high-performance vehicles. When we asked about warning lights staying on, they admitted they had no idea. How can anyone trust a dealership that can't explain its own cars' warning systems? Incident Timeline: July 7 (Delivery Day): Tire pressure warning. The dealer claimed it was a sensor issue from sitting too long. Severe fueling issue blamed on "bad gas pump." July 13: Car slow to start, showed "dead battery." replaced battery, but the car broke down and was towed--first major breakdown. Held for 2 weeks. July 28: After repair, battery warning is still on. The manager claimed it was due to using a different battery brand. Also claimed rough shifting would resolve after 50 miles. July 31: Second major breakdown on the highway. The car lost all power, and the family was stranded for 2 hours. Nearly caused a major accident. Professional Inspection Results: Mercedes-Benz and Firestone confirmed critical safety defects--battery failure, sensor damage, oil leaks, and electrical short circuits. We paid over $35,000 for a dangerous, unusable vehicle--plus over $2,000 in additional costs--only to be met with excuses, message deletion, and total refusal to communicate. Ironically, the day we bought the car, the salesperson left the company credit card in our vehicle. We waited over an hour to return it and received a grateful text thanking us for "saving his job." Yet they never extended the same honesty to us. I sent a formal complaint to their sales manager and company--no one has responded to this day. This shows complete disregard for customers. As new residents in Texas for less than a month, this experience has been shocking and disgusting. America's Xtreme Auto LLC not only betrayed our trust but also put our entire family's safety at risk. Strong Warning: To all potential buyers--stay far away from this dishonest dealership to avoid financial loss and emotional distress. We've already filed a complaint with the DMV, and an investigator is now conducting a full investigation. I hope this review helps others avoid falling victim to this unethical company. More

Poor customer service. Misrepresented condition on the vehicle. Told that the vehicle was in almost new condition, assured all vehicles go through a complete makeover to pr Misrepresented condition on the vehicle. Told that the vehicle was in almost new condition, assured all vehicles go through a complete makeover to prestine condition before they are placed on the lot. Upon delivery there was no mats, Broken key fob, hood latch Broken (couldn't open hood), missing buttons inside car, dry rotting tires, all wheels curb damaged, under engine cover torn to pieces, top it off, there was no gas in the car once delivered. More

Great Dealership. Surely to come again for another beauty. My family is so happy to see our new vehicle. Thanks to America's xtreme autos for grear deal. Highly recomm Surely to come again for another beauty. My family is so happy to see our new vehicle. Thanks to America's xtreme autos for grear deal. Highly recommended. More

Alejandro Fernandez, and Erick Acosta, was great dealer. They have good cars what we need. Thank you America's Xtreme Auto. They have good cars what we need. Thank you America's Xtreme Auto. More

Erick Acosta, was great was a great dealer,and experienced person. Thank you so much America's Xtreme Auto. experienced person. Thank you so much America's Xtreme Auto. More

Dealership still has not reached out to help us get issues resolved… they promised to fix items and have yet to hold up their end.. issues resolved… they promised to fix items and have yet to hold up their end.. More

Am very happy to meet Matthew Gaitan,such a great person and am very satisfy with their services. and am very satisfy with their services. More

Muhammad Abbasi, was a great dealer, and professional, good cars to chose from what we need.Thank you America's Xtreme Auto. good cars to chose from what we need.Thank you America's Xtreme Auto. More

Matthew Gaitan was professional. I got a great deal on my car and am very happy .Thank you so much America's Xtreme Auto I got a great deal on my car and am very happy .Thank you so much America's Xtreme Auto More