Amazing Luxury Cars
Snellville, GA
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13 Reviews of Amazing Luxury Cars
Don't even try The worst experience I ever got in my life they don't know anything about respect all they need is to get the money over your pocket trust me guys The worst experience I ever got in my life they don't know anything about respect all they need is to get the money over your pocket trust me guys don't get your car from this dealership they will only need money and give you the worst experience at all stay away More
Worst Customer Courtesy/Care/etiquette Be very CAUTIOUS when buying a car from this dealer.I bought an audi q5 from this dealer, paid $18K .I settled the deal but had to wait for them to re Be very CAUTIOUS when buying a car from this dealer.I bought an audi q5 from this dealer, paid $18K .I settled the deal but had to wait for them to reinstall the roof screen. I Had to wait 5 weeks for them to fix the roof screen. Five weeks . During the first week of waiting they called me to tell me they were waiting for a part. Never heard another word from them until i decided to visit the dealership during week 3. Finally got the call to pick up the car. Next day after picking up the car the check engine light came on. I took the car back for them to troubleshoot. I waited approx 4 hours . they told me they fixed it. I happily drove off. Four days after the check engine indicator light came back on. I made an appointment took the car back in . After a couple of hours of troubleshooting, they informed me they would have to keep the car. I asked them for a loaner. They informed me that they do not provide loaners. So they drop me off at my home, a thursday. A few days after waiting i visit the dealership , told them i was unhappy with their service , the lack of customer courtesy. The next day they called me and informed me they will provide a loaner. I drove the loaner for about a week before they called me to pickup the car. Picked up the car, drove it for 2 weeks then the light, the same check engine light came back on. I called them up to make an appointment. This time i was told" WE ARE BACKED UP WITH REPAIRS AND NOT SURE WHEN WE CAN LOOK AT YOUR CAR" I responded" So can we just make an appointment for 2 week from now?" THEY RESPONDED" NO, YOU WILL HAVE TO CALL BACK IN A COUPLE OF WEEKS".That was the last i called or heard from them. I decided that i would take the car to be serviced at a different company and put this down to a very bad experience hopefully not an expensive experience. They showed some professionalism , little or no customer empathy, very little customer courtesy and most of all they sold me a car with an existing fault. But i also want to do my public duty and share my experience . BE VERY CAUTIOUS WITH THIS DEALER. More
Smart Car Purchase Omar was excellent and patient with us. Made the transaction go smooth. We had many questions and he answered effectively. Would consider Amazing L Omar was excellent and patient with us. Made the transaction go smooth. We had many questions and he answered effectively. Would consider Amazing Luxury Cars for another purchase in future. More