Alton Blakley Ford

Easy! We have bought several cars from here and they make buying a car painless. We are and will continue to be repeat customers. Go see Mary for any of We have bought several cars from here and they make buying a car painless. We are and will continue to be repeat customers. Go see Mary for any of your vehicle needs. More

Purchase of new Ford F-150 Our sales representative, Mary Duncan, was a pleasure to work with. She was extremely knowledgeable and dedicated to get my husband and I the best dea Our sales representative, Mary Duncan, was a pleasure to work with. She was extremely knowledgeable and dedicated to get my husband and I the best deal possible. Was very thorough when going over all the options our new truck had to offer. Barry Bray, the finance manager, was also a pleasure and very helpful. We would definitely recommend Alton Blakley Ford and not hesitate to purchase other vehicles from there in the future. More

Mary made it happen. We had in mind what we were looking for when we went to Alton Blakle for the first time. We were met at the door by Mary Duncan who truly listened to We had in mind what we were looking for when we went to Alton Blakle for the first time. We were met at the door by Mary Duncan who truly listened to our needs. She was extremely knowledgeable about Ford trucks and their towing capability. During our negotiating she did work to her best ability to make this sale happen. Mary then transferred us to the finance department where we met Barry. He also was professional and personable. All questions were answered to our satisfaction. Thank you for making a major purchase a pleasant experience. More

Would highly recommend!! When my husband and I decided it was time for another vehicle, I messaged Dustin at Alton Blakely and told him what we was looking for. By the end of When my husband and I decided it was time for another vehicle, I messaged Dustin at Alton Blakely and told him what we was looking for. By the end of the same day we drove off the lot with 2 vehicles !!! The staff was very friendly throughout the whole process!! More

Brian Roe-Awesome Salesman!!! Brian Roe did such a wonderful job and worked very hard getting us a GMC Acadia that we wanted! We Love it! Brian is such a wonderful person and so Brian Roe did such a wonderful job and worked very hard getting us a GMC Acadia that we wanted! We Love it! Brian is such a wonderful person and so kind and considerate! Always asking us if we needed anything and making sure we were okay. We were blessed to have Brian as our salesman! I would recommmend Brian highly at Alton Blakely Ford if you are looking for a good salesman! Donald & Barbara Barrett More

Great Customer Service Cody was great and the repairs on my car were great! Cody worked well with my insurance agent. I would go back to Alton Blakley Collision Center just Cody was great and the repairs on my car were great! Cody worked well with my insurance agent. I would go back to Alton Blakley Collision Center just because of Cody. More

Twig Weigel -Good Salesman! Our salesperson- Twig Weigel did a wonderful job in selling us a 2015 Ford Platinum F-150. He was very attentive and answered all our questions. Good Our salesperson- Twig Weigel did a wonderful job in selling us a 2015 Ford Platinum F-150. He was very attentive and answered all our questions. Good job Twig! The only reason I did not give a higher rating is because we waited soooo long for the finance manager to do his job. It seemed like he was too busy and didn't have any time for us (even though no one else was purchasing another vehicle at this time). We witnessed him casually walking through the dealership and seemed in no hurry to help his salespeople. I felt we waited a considerably long time to complete our cash sale transaction when we would have preferred being elsewhere. More

Bad Business Practices I live in Bowling Green 140 miles from the dealership. I found a vehicle on their website that i was interested in. I was contact with the salesman ma I live in Bowling Green 140 miles from the dealership. I found a vehicle on their website that i was interested in. I was contact with the salesman many times about it. I wanted to get a firmed price on it before driving 2 hours to look at because if i drive that far then i'm planning to buy. We came to terms on a final on the road price. on the morning that I was to travel there I contacted the salesperson to make sure everything was good to go before heading out. He said yes he was taking the vehicle to be detailed and filled up with gas. so me, my wife and my 8 year loaded up and headed out. I was about 20 miles out he texted me wanting to know what we were driving so he could come out and meet us. As we got about 1 mile from the dealership I noticed the Jeep driving buy us. I just thought they were going to get gas but nope... They had someone else come in not 10 minutes before we arrived and let that guy drive it. When we pulled in the salesperson approached and I asked where it was and he said someone else is interested and that we had to wait and see what he was going to do. I just drove 2 hours with my wife and child and they knew we were on our way SO someone was already interested well before this guy was!!!! The sale associates should have handled it by telling this gentleman that someone else is already looking at it and they would have to wait and see if we were going to purchase it or not! Which i was 99.9% sure it would have been bought! This is terrible business and customer service! My family and I just lost 5 hours that we will never get back for absolutely nothing! What it boiled down to is that they wanted to see if they could get more money from this other guy than what was already agreed upon with me and I'm sure they did. The Sales Manager tried to smooth things over with a $50 gift card but that doesn't fix your terrible business practices! More