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Alpine Nissan of Denver Service Department

Denver, CO

4.8
94 Reviews

94 Reviews of Alpine Nissan of Denver Service Department

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March 07, 2020

The service was good and it was nice to have a lift while I waited. Didn’t really appreciate the hard sell on the tires though. More

by ericstep45761
Recommend Dealer
Yes
Employees Worked With
Trinidad
Mar 09, 2020 -

Alpine Nissan of Denver responded

Thank you for that review! It’s good to see that your overall experience with us was a positive one. If you have any questions or concerns about your visit, don’t hesitate to let us know! - Jeff Bejarano, General Manager

March 05, 2020

My service agent, Gonzales was very efficient and knowledgeable. Great service. Reasonable prices for my oil change.The service was quick, and vehicle was washed to my satisfaction. More

by richmaes
Recommend Dealer
Yes
Employees Worked With
Gonzales
Mar 05, 2020 -

Alpine Nissan of Denver responded

Thank you for taking the time to review us! It was our pleasure to provide a top-notch dealership experience. We hope you will continue to come to see us in the future! - Jeff Bejarano, General Manager

March 05, 2020

Said like change would be 1.5 hours. Ended up being four. Then when I got back I had to wAit another half hour while the staff just stood at there desk. More

by Matt.collier96
Recommend Dealer
No
Employees Worked With
I am not sure. Worked with three different people.
Mar 06, 2020 -

Alpine Nissan of Denver responded

Drafted Response: It’s unfortunate to hear that your service experience took longer than expected. We try our hardest each day to provide a quick and easy visit for all of our customers. If there is anything else that we can do for you or if you have any other concerns, please give me a call and I’d be happy to assist. - Jeff Bejarano, General Manager

March 05, 2020

Outstanding service department After purchasing my vehicle, I have only taken it to Larry H. Miller for service. Each individual I have dealt with over the years has been polite and More

by Katie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Gonzales
Mar 09, 2020 -

Alpine Nissan of Denver responded

Thank you for taking the time to review us! We hope you will continue to come to see us in the future! - Jeff Bejarano, General Manager

March 03, 2020

When I pulled in to the service area I felt as if I was totally being ignored. I waited at least 5 minutes before someone acknowledged me. More

by Sjromer
Recommend Dealer
No
Employees Worked With
No one
Mar 10, 2020 -

Alpine Nissan of Denver responded

Thank you for reaching out. We want all of our customers to feel taken care of during their service visit. I’d appreciate the opportunity to learn more about the communication issues you’ve experienced so that we can continue to improve the customer service we provide. I hope you’ll give me a call at your earliest convenience. - Jeff Bejarano, General Manager

March 03, 2020

Excellent service from Kyle! Very thorough and knowledgeable! Explain services I would need in my vehicle in the upcoming next 3-6 months! When discuss parts I was missing on my cargo rack on top More

by cgkeeley
Recommend Dealer
Yes
Employees Worked With
Kyle
Mar 03, 2020 -

Alpine Nissan of Denver responded

Thanks for your wonderful review. We hope to work with you again soon! - Jeff Bejarano, General Manager

March 02, 2020

I been coming to this place for more than ten years, Friday February 28th was the worst experience ever, horrible service! Will not be returning! More

by RJ
Recommend Dealer
No
Employees Worked With
Service department
Mar 04, 2020 -

Alpine Nissan of Denver responded

Hello, it is unfortunate to see that you are not satisfied with our dealership. I would appreciate the opportunity to learn the details of your experience. Please contact me at your convenience so that I can be of further assistance. - Jeff Bejarano, General Manager

March 02, 2020

Trinidad was very helpful in getting my pathfinder in immediately. It had broken down on the side of the highway. It was fixed faster than anticipated which made me very happy. Trinidad was friendly, pro More

by Pam Elston
Recommend Dealer
Yes
Employees Worked With
Trinidad
Mar 02, 2020 -

Alpine Nissan of Denver responded

Thanks for your wonderful review. We hope to work with you again soon! - Jeff Bejarano, General Manager

March 01, 2020

Disappointed. I called and was quoted $460 for a pretty major service and when I arrived for my appointment it was $600. I did not accept any additional service items so this was a straight-up bait and swi More

by Big Nose
Recommend Dealer
No
Employees Worked With
Unknown person on phone
Mar 04, 2020 -

Alpine Nissan of Denver responded

Hello there, thank you for taking the time to leave a review. It’s unfortunate to hear that you’ve had a negative experience at our dealership. I’d appreciate the opportunity to better understand your frustrations so that I can ensure everything has been handled properly. I hope you’ll give me a call soon and we can get this sorted out together. - Jeff Bejarano, General Manager

February 29, 2020

They get the job done: service writer was friendly and my oil seems to have been changed correctly (although I'm unsure how I would know if it wasn't). More

by Altimaowner
Recommend Dealer
Yes
Employees Worked With
Not sure, he's the Express Service writer
Mar 02, 2020 -

Alpine Nissan of Denver responded

Thank you for taking the time to review us! It was our pleasure to provide a top-notch dealership experience. We hope you will continue to come to see us in the future! - Jeff Bejarano, General Manager

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