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Alpine Nissan of Denver Service Department

Denver, CO

4.8
94 Reviews

94 Reviews of Alpine Nissan of Denver Service Department

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October 17, 2020

Greatest dealership in America, and the only dealership I would buy a vehicle from. I've brought 2 vehicles from them over the past 10 years and their service department is the only ones who service them. More

by sgmgore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Dear / Highly professional
Oct 19, 2020 -

Alpine Nissan of Denver responded

Thanks for the great positive review! Come back again soon if there's anything we can assist you with. - Jeff Bejarano, General Manager

September 23, 2020

I recently bought a Nissan Rogue Sport. Just stopped by this dealership and asked about help in knowing all the features of the tech package. Julian Gonzales could not have been kinder in going over everyt More

by kjnormandy
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Julian Gonzales
Sep 23, 2020 -

Alpine Nissan of Denver responded

Thank you for taking the time to review our dealership. We are happy to have earned your recommendation. Come visit us again soon! - Jeff Bejarano, General Manager

September 14, 2020

Service was excellent! Trinidad took care of my issue promptly and efficiently as always. I would recommend this service department over any others I have used. More

by Bernie.spivak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trinidad
Sep 15, 2020 -

Alpine Nissan of Denver responded

Thank you for reaching out! We hope you’ll come back soon if there’s anything else that we can do for you. - Jeff Bejarano, General Manager

September 05, 2020

Larry Miller was extremely thorough and the service staff was awesome to work with. They kept me informed in a timely manner and explained everything quite well. Very efficient! More

by christisulli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian (service dept)
Sep 08, 2020 -

Alpine Nissan of Denver responded

Thank you for taking the time to review our dealership. We are happy to have earned your recommendation. Come visit us again soon! - Jeff Bejarano, General Manager

September 03, 2020

Their service department is horrible, brought my pathfinder to do some warranty work and I get no response from them for a week. I will not be a returning customer and I urge others to use a differn More

by kao_xiong38
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Trinidad
Sep 04, 2020 -

Alpine Nissan of Denver responded

Thank you for reaching out. We want all of our customers to feel taken care of during their service visit. I’d appreciate the opportunity to learn more about the communication issues you’ve experienced so that we can continue to improve the customer service we provide. I hope you’ll give me a call at your earliest convenience. - Jeff Bejarano, General Manager

August 29, 2020

Had a 12:00 appointment for an oil change on my 2016 nissan ultima today. They said I was going to be waiting 2.5 to 3 hours for it to be complete. I said if I have an appointment why do I have to wait? More

by icecaress0811
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Don't know her name
Sep 02, 2020 -

Alpine Nissan of Denver responded

Thank you for taking the time to leave your review. Sorry to hear that your service appointment was estimated to be longer than usual. If you’d like to reach out to me directly I can answer any questions that you might have regarding appointments. Thank you. - Nick Yaw, Service Manager

Sep 13, 2020 -

icecaress0811 responded

I did respond to Nick. I was absolutly amazed to get a personal call from the person that I talked to on sat. She left an amazing personal message for me apologizing. I will say, between both employees efforts I did go back and my car was taken care of within an hour. I have more respect for the dealership service department than i did before. THANK YOU!

August 28, 2020

Overall the team was helpful and supportive. They got us in immediately, last minutes, and got our car battery fixed quickly. It was overall, a pleasant and positive experience. However, they only addressed More

by pena4830
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cayla Ashton
Aug 28, 2020 -

Alpine Nissan of Denver responded

Thank you for that review! It’s good to see that your overall experience with us was a positive one. Please reach out to me directly if you would like to discuss your situation further. - Jeff Bejarano, General Manager

August 20, 2020

This was my first time using Nissan service it was a This was my first time using Nissan service it was a very pleasant experience and assisted by a very helpful employee named Kyle. Thank you More

by Lady Di
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle
Aug 20, 2020 -

Alpine Nissan of Denver responded

Thank you for your positive recommendation! Please let us know if there’s anything else that we can do for you in the future. - Jeff Bejarano, General Manager

August 02, 2020

Jeromy provided superb service performance for my appointment on July 30. He has an extraordinary attention to every last detail and delivers outstanding customer satisfaction. My replacement part to More

by Myrna Mamaril
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeromy in the Nissan Service Department supervisor
Aug 03, 2020 -

Alpine Nissan of Denver responded

Thanks for that positive review. Come back again soon if there’s anything else we can do for you or your vehicle! - Jeff Bejarano, General Manager

June 06, 2020

Got me right in had a Lyft take me and pick me up. Got me right in had a Lyft take me and pick me up. Service time relatively quick explanations were good. Kept in contact throughout the service time. More

by Kathie
Recommend Dealer
Yes
Employees Worked With
Service people
Jun 08, 2020 -

Alpine Nissan of Denver responded

Thank you for taking the time to review us! It was our pleasure to provide a top-notch dealership experience. We hope you will continue to come to see us in the future! - Jeff Bejarano, General Manager

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