Alpine Nissan of Denver

Resolved my warranty issue in hours, through an appointment I set up just 3 or 4 days before my service date - a big difference from the services department for the dealer from whom I bought the ve appointment I set up just 3 or 4 days before my service date - a big difference from the services department for the dealer from whom I bought the vehicle - a big thanks to Larry Miller's Service Dept! More

No brain damage and no old school. Really good deal, seriously. We really like Nissan's. Mostly likely this spring will buy again from Larry Miller Nissan. seriously. We really like Nissan's. Mostly likely this spring will buy again from Larry Miller Nissan. More

The service was not complete. Every time I or anyone I know who takes there car in for service always gets hit with a bill of minimum $700.00 every time. know who takes there car in for service always gets hit with a bill of minimum $700.00 every time. More

I called this dealership and the salesperson I spoke with sounded unresponsive to my inquiry. I visited the location late in the evening and was obliged by a different salesperson. I test drove a few vehic sounded unresponsive to my inquiry. I visited the location late in the evening and was obliged by a different salesperson. I test drove a few vehicles then told the salesperson which one I preferred. I did not make a decision and we did not go over any numbers on any vehicle as I was waiting for my salesperson to research a detail I had directly expressed was of importance to me. I submitted a credit application without making a final choice. Both the salesperson and the finance manager told me they would get back to me by after noon the next day. I did not hear from anyone, so assumed I was not approved. Not to mention, I did not want to chase them down to give them my business. I figured if they can't keep their word with me then I have no reason to offer my confidence to do business with them. Consequently, I contacted another dealership to find a situation that might work better for me, but was really just tired of all the drama of shopping with dealers. At eleven the second morning the salesperson from Nissan called me. I was very put off by this and told him off. Within minutes I received a voicemail from some manager named Steve telling me my car was ready, that they had approved me for one that I never confirmed I wanted to buy. I actually thought that would happen after I was approved for a loan. I called Steve and asked him what car he was talking about and told him I never said I wanted that car. I told him they lost my business the prior afternoon by not communicating with and following up with me, not to mention they were now telling me what car I was supposed to buy. I never did get the answer I needed about that car from the salesperson, so thought that was underhanded. The funny thing is the finance manager had attempted to have me leave my own car and take his personal vehicle home the night I stopped in. Like he was sending a limo for me, or something. I thought this was pretty weird. Why in the world would I need to drive that guy's car home unless I was being manipulated? Good thing I didn't. Could have put me in a liability situation any way. To sum it up, I am not getting gouged for a loan on a $25,000 vehicle while receiving ridiculous customer service. What a complete waste of time. More

Great service and customer service, The attend you very quick, I don't need to wait at all, great service and the attendees very polite and professional thank you quick, I don't need to wait at all, great service and the attendees very polite and professional thank you More

Larry Miller On 104th I Use to take my Murano to Larry Miller in Littleton and had no issues. When Larry Miller opened on 104th I started taking my Murano. Their for servic I Use to take my Murano to Larry Miller in Littleton and had no issues. When Larry Miller opened on 104th I started taking my Murano. Their for service and repairs. The last two trips have been a terrible experience and will not go back and will not consider buying suv from Larry Miller . All started with a radiator replacement. the work on the radiator was fine however they said the car would be ready by noon and it ended up being 5 pm. The second trip was bad A transmission. After talking with mechanics found out the transmission should have been flushed when radiator replaced. This will end up being a $6,000 repair that could have been avoided if recommended at time of radiator replacement. I More

1st express service here after making an appointment and I won’t be back. Tires weren’t rotated, mileage wasn't reset, express service took close to 3 hours when website says 30 minutes. Car wash left my ve I won’t be back. Tires weren’t rotated, mileage wasn't reset, express service took close to 3 hours when website says 30 minutes. Car wash left my vehicle looking worse than when I brought it in. When I called Trinidad told me to bring it back so they could do the things they told me were already done and printed on my receipt. Shouldn’t this have been checked before I left? Very disappointing! More

Overall, the dealership has improved since the change in ownership. There is still room for improvement with the waiting area and also the on-site car wash damaged my front plate when they washed it. Those ownership. There is still room for improvement with the waiting area and also the on-site car wash damaged my front plate when they washed it. Those brushes are tough and thick, why not go touchless? More

Trinadad was very knowledgeable and professional Never taken my car anywhere else. I totally trust them. They know what they're doing. The tech kept me informed about how long the service would take. Never taken my car anywhere else. I totally trust them. They know what they're doing. The tech kept me informed about how long the service would take. No problems More

Well worth the trip I got service beyond expectations from Marty! Very professional, courteous, kind, accommodating that made me feel very special! He should be rewarde I got service beyond expectations from Marty! Very professional, courteous, kind, accommodating that made me feel very special! He should be rewarded for his work. More