Alpine Buick GMC
Littleton, CO
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So Kind! I was very impressed with the flexibility of the whole team. Each one was welcoming and would answer questions for me even if my salesman,Dru, was ru I was very impressed with the flexibility of the whole team. Each one was welcoming and would answer questions for me even if my salesman,Dru, was running to get another car for me to test drive. Dru was so good at making me feel comfortable.. never pushy .. always saying I want help you get what you want. That’s what’s important to me. I loved that! . Very caring individual! And even the finance manager Had a way of making you feel that it mattered to him that I was content with the deal and took time to address my questions. My over all experience here was over the top! Very pleasant. And I’m thrilled with my new car. More
Excellent service. Our salesman Daniel Bernhardt was amazing. He was helpful, knowledgable and accommodating. He made my first buying experience a great one, him along Our salesman Daniel Bernhardt was amazing. He was helpful, knowledgable and accommodating. He made my first buying experience a great one, him along with the rest of Alpine's staff. More
It was not a good experience for several reasons. 1) waited 20 minutes before being able to check in. 2) girl checking me in had no idea what to do with the information the X-ray gave her. She to 1) waited 20 minutes before being able to check in. 2) girl checking me in had no idea what to do with the information the X-ray gave her. She told me one of my tires was wearing on the side but had no fix to recommend (alignment). She also showed me X-ray images and said it was rusting underneath. That doesn’t sell well for a vehicle I paid over 100k for less than a year ago and take better care of than 95% of people. 3) over 20 minutes for my car to be brought to the front after checking out. Not sure I will go back, no customer service, and felt like they didn’t know what they were doing. Stinks because I have done service at alpine for years. More
Made an appointment. ..was on time . Was told they had what we were looking for in stock...in fact ...Did not have Any to choose from ... Rude, lazy , entire staff was see ..was on time . Was told they had what we were looking for in stock...in fact ...Did not have Any to choose from ... Rude, lazy , entire staff was seemingly uninterested in making a Sale. I had just been to a Schomp dealership with my son weeks earlier and knew exactly what a well run, professional dealership experience was like in comparison...too bad Schomp doesn't have a Denver Buick dealership More