Alpine Buick GMC

Couldn't even get a quote on a new vehicle after 3 days! Sent an email and called on a Monday morning for a quote on 3 different 2018 Acadia's. I was told by Kayli that we would have quotes that afternoon. N Sent an email and called on a Monday morning for a quote on 3 different 2018 Acadia's. I was told by Kayli that we would have quotes that afternoon. Never heard back. Called again on Tuesday and she said they had been busy and would get back to me soon. Finally received quotes on Tuesday afternoon for 2 of the 3 Acadia's that I requested quotes on. I was told the 3rd Acadia Denali wouldn't be quoted because I would get a better deal on the other (because it was a demo with 5220 miles on it). At that point, it clearly didn't matter that I wanted a quote on the more expensive Denali without all the miles too. The quotes I received didn't have my address on it (for taxes purposes) even though Kayli had that information. Also, the quotes did NOT include my trade in vehicle, which could make or break a deal. When asked, Kayli let me know that they just wanted to see if I was interested in the numbers or not. Not sure how I could be interested in numbers that aren't accurate with my correct address and didn't include my trade. Keeping in mind that if the deal was made, I would have to drive 4 hours from my home to the dealership. That is the reason why out the door numbers are so important to me before making a deal. I finally spoke to Kayli's manager, JR. He told me he would get with Kayli and see what they could do on my trade and they would get back to me with numbers. I never heard back from either of them and both knew that I needed numbers before Wednesday so I could make the drive there. I would not recommend this dealership unless you have about a week of time to waste. Keep in mind you can go to a different dealership and get competitive numbers within a couple hours on all the vehicles you actually requested numbers on. Terrible customer service... even when you are trying to buy a $50,000 vehicle. They clearly don't appreciate their customers. More

ripoff price on service step father [87 years old] had service done on his buick . they found out other minor problems and repairs were done at hundreds of dollars more th step father [87 years old] had service done on his buick . they found out other minor problems and repairs were done at hundreds of dollars more than other buick dealer later quoted for the same service. will not recommend alpine for any repairs because of cost. More

Awesome mechanical service, wonderful customer service They took care of all my concerns, and were extremely helpful, courteous and I believe went out of their way for me. They were understanding of my con They took care of all my concerns, and were extremely helpful, courteous and I believe went out of their way for me. They were understanding of my concerns, and had no problems getting all of them handled in a timely fashion. More

Rick Vidal and Alpine motors Rick is there for the customer not to put money in his pocket! Alpine has the friendliest staff and everyone is very helpful in everything they do! Rick is there for the customer not to put money in his pocket! Alpine has the friendliest staff and everyone is very helpful in everything they do! More

Mike Malone was very accomodating and found what we needed! Mike Malone saw our problem with our present Buick and solved our problem with a different model. Our previous experience at Alpine did not fulfill Mike Malone saw our problem with our present Buick and solved our problem with a different model. Our previous experience at Alpine did not fulfill our needs, but Mike did. More

Very knowledgeable and helpful! Reliable service you can count on. More than just the minimum required, they set the bar high for full service! Definitely happy with my vehicle servi Reliable service you can count on. More than just the minimum required, they set the bar high for full service! Definitely happy with my vehicle service. More

Good professional car dealership Very pleasant experience. This is is my 2nd time to buy a vehicle at Alpine Buick and have recommended it to many friends and family. Very pleasant experience. This is is my 2nd time to buy a vehicle at Alpine Buick and have recommended it to many friends and family. More

Oil change and fluids check The team did a very good job. They had cars ahead of me, gave me a correct time estimate and provided a vehicle I could use for errands. The care wa The team did a very good job. They had cars ahead of me, gave me a correct time estimate and provided a vehicle I could use for errands. The care was ready as promised. More

Great service. Quick.. Very good service, and highly reliable. The lube shop employees are knowleadgeable and experience, and always greet you with a smile. They make sure t Very good service, and highly reliable. The lube shop employees are knowleadgeable and experience, and always greet you with a smile. They make sure that your service repair is what you need for your vehicle, by checking your maintenance records. More

Requested repairs not made and in fact left car worse Brought 2015 Acadia in because monthly OnStar Reports always stated that one or more tire pressures was too low (below 35 psi, sometimes as low as 32 Brought 2015 Acadia in because monthly OnStar Reports always stated that one or more tire pressures was too low (below 35 psi, sometimes as low as 32 psi). When checked with my gauge, all pressures were fine (34-35 psi). So I brought the car in to have the OnStar module tweaked or replaced so that normal air pressures were read and reported. Four days after "repair", my OnStar report read the usual "all tires low at 32-34 psi). I checked with my gauge and in fact all tires were too high - at least 37 and up to 42 psi. Another customer lost. More