Alpine Buick GMC
Littleton, CO
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George was our salesman and you couldn’t ask for a nicer George was our salesman and you couldn’t ask for a nicer man the dealership was great everybody was friendly it was a very nice place to shop thanks George was our salesman and you couldn’t ask for a nicer man the dealership was great everybody was friendly it was a very nice place to shop thanks again for my new GMC More
Our experience with Alpine was exceptional. This was the second new vehicle we have purchased from Alpine. Austen was very knowledgeable of the GMC Sierra and answered all of my questions. Billy in financi second new vehicle we have purchased from Alpine. Austen was very knowledgeable of the GMC Sierra and answered all of my questions. Billy in financing was very pleasant and helpful. Alpine went above and beyond to be helpful. We appreciate excellent service and everyone we dealt with provided just that. More
Maverick was very helpful and courteous. He answered all of our questions and made us feel very comfortable. I would highly recommend him to our friends and family. Billy, our finance manager, was also very of our questions and made us feel very comfortable. I would highly recommend him to our friends and family. Billy, our finance manager, was also very helpful and made our financing quick and painless. Overall, I would definitely return to Alpine for the great service we received. More
Ram 1500 Quad Cab Gave me a quote over the phone and email. Upon arrival, Brittany was thorough, attentive, and straightforward. They didn’t try to push or add on good Gave me a quote over the phone and email. Upon arrival, Brittany was thorough, attentive, and straightforward. They didn’t try to push or add on goodies to pad their profit. The entire experience was refreshingly painless. More
Good experience I contacted their internet sales Dept as I don't live on the front range. Austen, the internet sales rep was very helpful in finding a vehicle that fi I contacted their internet sales Dept as I don't live on the front range. Austen, the internet sales rep was very helpful in finding a vehicle that fit my needs. More
Kyle was very helpful. Kyle went into detail about what the work the technician did on my car. He called me when it was ready for me to pick it up just like he said he would Kyle went into detail about what the work the technician did on my car. He called me when it was ready for me to pick it up just like he said he would. More
Gmc Denali 2019 Jorge the sales person was great with us and treated us like family would definitely recommend him. But the finance guy Joe Quintana was something els Jorge the sales person was great with us and treated us like family would definitely recommend him. But the finance guy Joe Quintana was something else he kept insisting that we should get a warranty even though we told him no multiple times he insisted. We ended coming to deal that included window tint and oil change . After a business day went by Jorge the salesman asked what we had got and we told him that Joe Quintana said he included the window tint for free and the oil change for a fee. Joe Quintana said we never agreed on anything. That being said we didn’t think much of it since nothing was signed it was just his word. Next we’ll know not to request Joe Quintana as a finance guy. More
Customer Service???? Purchased up a 2019 GMC Sierra 2500HD Demo truck that we purchased sight unseen because we were assured/promised it was gently used and would be in ne Purchased up a 2019 GMC Sierra 2500HD Demo truck that we purchased sight unseen because we were assured/promised it was gently used and would be in nearly perfect condition upon pickup. Overall a very enjoyable sales experience, I was looking forward to doing their review. Regretfully, when we came to pick up the vehicle we discovered the truck had higher mileage than anticipated, the bed liner was damaged, side of the bed and passenger doors had scratches, and upon further inspection it was discovered that the top of the vehicle had hail damage. I was assured that everything would be taken care as we already owned the vehicle and could not just leave it there, then everyone walked away...No real apologies. I realize now, we made a huge mistake, this was just a sales tacit to force us to drive the car off the lot...We should have left the truck there and never took possession until our concerns were taken care of (expensive lesson learned). When driving home, I discovered the vehicle was low on DEF fluid, which was a disappointment considering even used vehicles generally have fluids topped off when purchasing. Additionally, they left sensitive personal information about the previous lease holder in the vehicle....No one responded to my e-mail in regards to the sensitive information. Have reached out to management at the dealership and no one other than the sales person has responded to my any of email's or calls..Simply showing how little they care about the customer after getting your money. We purchased our last GMC new and picked this establishment base on its online reviews, we are now thinking we have made an error. Working in customer service, I understand things happen, its how a place recovers from service challenges that shows the true service spirit of a place.In this instance, none.... Finally out of the blue a service guy called and scheduled the repairs needed, no apologies just a scheduling call. Simply too many other GM dealers to choose from, this place has NO customer service after getting your cash, so be aware. More
Friendly, courteous, and expedient. I gave the review I did because the staff and the mechanics were extremely friendly, and did everything to make sure that I had a really good experien I gave the review I did because the staff and the mechanics were extremely friendly, and did everything to make sure that I had a really good experience. More