Alpine Buick GMC

We bought a new Encore GX in June and returned in July for an instruction review of the systems. Our salesman was not there but Mr. Daniel Bernhardt came to our rescue. Even thou we did not buy the car fr for an instruction review of the systems. Our salesman was not there but Mr. Daniel Bernhardt came to our rescue. Even thou we did not buy the car from Daniel- he gave us his upmost time and attention to every question and then some. We do not hesitate to recommend Daniel Bernhardt to any and all who want a professional, knowledgeable and respectful salesman. We will definitely go to him for all our automobile needs. Thank you Daniel ! More

The dealership was very busy when I got there July 20th, but I was promptly greeted by D J Solomon. My interaction with DJ and later with a sales manager, Ricky was courteous and helpful. Although I waited but I was promptly greeted by D J Solomon. My interaction with DJ and later with a sales manager, Ricky was courteous and helpful. Although I waited longer than expected for the car I purchased to be ready, both D J and Ricky kept me informed and succeeded in delivering all they had promised. I would recommend Alpine Buick GMC to others. More

Helped my daughter buy her first car. Found the vehicle that would best fit her budget and the features she wanted. Stopped by to see the vehicle. Spoke with Jorge who helped us find t Found the vehicle that would best fit her budget and the features she wanted. Stopped by to see the vehicle. Spoke with Jorge who helped us find the vehicle and allowed my daughter and I to test drive the vehicle. My daughter decided to purchase the vehicle and Jorge worked on getting the numbers to fit as close as possible to my daughters budget. Alex was also great in the finance department. I have bought a few cars in the past and this was by far the best experience I have had purchasing a vehicle. More

Process of reaching a sales price and trade value was quick without any hesitation. I have bought a few cars before. This purchase went so well with the salesman I met on the phone, John Yara. He made it quick without any hesitation. I have bought a few cars before. This purchase went so well with the salesman I met on the phone, John Yara. He made it happen. Thanks. More

Tried to trade my truck in for a 2021 GMC pickup at Alpine Buick. I was allowed to test drive the vehicle but was told it hasn't been through their inspection so while I could buy the vehicle I wouldn' Alpine Buick. I was allowed to test drive the vehicle but was told it hasn't been through their inspection so while I could buy the vehicle I wouldn't be able to take it home. I advised that I wouldn't purchase the vehicle until it was fully inspected. Salesperson said he would call me once the inspection was done. 2 days later I called and was told the inspection was still not done but they were working hard to get it done. 4 days later I decided to go with another vehicle at a different dealership. This is when I noticed that Alpine Buick had the truck I owned and was looking to trade in listed on Car Gurus and their own website as for sale. I called Alpine Buick pretending to be interested in purchasing it and was told that the vehicle was available for sale but hadn't gone through inspection yet (very familiar story). To date my old truck is still listed for sale on their website despite my advising I would be submitting a complaint to the Dept of Revenue. I tried NUMEROUS times to speak with the dealer owner or General Sales Manager but was never put through. I HIGHLY recommend staying away from this dealer!! More

Ebony was very helpful and worked to make a good deal. She was friendly and did not pressure us in any way. She was friendly and did not pressure us in any way. More

every time I go is a great service by Josh always having the right answers and suggestions the right answers and suggestions More

I have purchased 2 vehicles in lease than 1 year and I will never again will never again More

Made an appointment to have warranty work done and was told they definitely had the part. Drove 45 minutes to have the work done and was then told they do not have the part. They told me they had special told they definitely had the part. Drove 45 minutes to have the work done and was then told they do not have the part. They told me they had special ordered the part after finding out they did not have it. However, what they did not do was call me to reschedule the service. The service person did the whole 'the other guy is on vacation, so it is not my fault' bit. When I asked why I was not informed when they discovered the part was not there, his answer was 'Don't worry, hour part is on special order'. He did not seem to understand that having a part on special order does nothing for me right now when I am dropping off my truck. So, I drove 45 minutes there and then 45 minutes back for no reason except that Alpine does not value their customer's time or expenses (diesel fuel in my case) when bringing their vehicles in for service. Very disappointed More

Josh communicates well and can usually get my truck in immediately which is much appreciated! immediately which is much appreciated! More