Alpine Buick GMC

Went in for an oil change and tire rotation. It was a terrible experience. I had been going to the prior location for more than ten years. It was a great dealership. Arrived, service rep asked if I’d terrible experience. I had been going to the prior location for more than ten years. It was a great dealership. Arrived, service rep asked if I’d like a gas additive for $12.95 in addition to the oil change/tire rotation. I agreed and also told him I wanted the tires rotated clockwise. Truck was parked in front of service and seemed to be ready to go after an hour. I asked about it they said they were writing it up and it’d be ready in a few minutes. I stood by service waiting for it for about an hour. No one spoke to me. Meanwhile, service reps were talking to each other, ordering lunch and just messing around. I asked about my truck. Finally, someone told me that the original service rep had made a mistake about the additive price and they were trying to fix it. It was supposed to be $24.95 not the $12.95 he had quoted and written up. Meanwhile, I’m standing around for more than an hour wanting to leave with my truck. They had messed up the price they had quoted. Instead of letting the customer go and fixing it internally they made the customer/me stand around the service area for more than an hour. Finally, after well over an hour they said they were ready to work my paperwork. They were supposed to have rotated my tires. It was part of the service I was paying for and I had specifically said I wanted it. My paperwork said “No Rotate Needed.” I had specifically said I wanted it done. When I asked about it, I was told the Technician had decided it was not necessary. Their paperwork also said there was a Transfer Case Seep. The very day before Advanced Transmission Center, Lakewood – one of the best transmission shops in this part of Colorado – had gone through the entire transmission, transfer cases, differentials and more checking it all and replacing all fluids. They said it was a great transmission. When I asked about it, they spoke with the Tech and he said they had not actually seen any leaks. I arrived at just after noon and wasn’t able to leave until close to 3 pm for a simple oil change and tire rotation. Nothing like this ever happened in more that ten years of going to the prior Alpine Buick/GMC. This was a mess. More

Thank you Chris awesome customer service the repairs for my vehicle were explained and does as stated very professional and attentive to my needs today my vehicle were explained and does as stated very professional and attentive to my needs today More

Rick was amazing and everyone I I talk to made it easy and not like any other car buying experience I’ve had before. When the time comes to purchase another vehicle I will definitely be coming back to Alp and not like any other car buying experience I’ve had before. When the time comes to purchase another vehicle I will definitely be coming back to Alpine More

El Señor Jorge castro es el mejor vendedor que yo eh conocido en la vida, aparte de ser un gran vendedor es un excelente ser humano. conocido en la vida, aparte de ser un gran vendedor es un excelente ser humano. More

Very nice and professional service. Cindy was very nice and knowledgeable. New facility is very nice set up and professional. Got my truck washed also by the service. and knowledgeable. New facility is very nice set up and professional. Got my truck washed also by the service. More

Bought my GMC ACADIA at Peitri Buick in ALbuquerque NM-- and have spent 2 years dealing with rudeness, long waits, being ignored and treated very poorly. and was thoroughly disappointed with the dealershi and have spent 2 years dealing with rudeness, long waits, being ignored and treated very poorly. and was thoroughly disappointed with the dealership--- Drove into Alpine Buick in Littleton. CO. with a small but desperate problem with my car and ==was greeted with friendliness, helpfulness, and pleasant people-- especially Cindy Robinson, service consultant..... what a delight and can't wait take my car in for service there - Will wait till I am in Colorado to get car service done and would buy next car there.. More

We went to Alpine Automotive on Santa Fe and County Line and were assisted in purchasing a new GMC Sierra truck by Rick Vidal. This was the best car buying experience in our lives. Rick and the entire Alp and were assisted in purchasing a new GMC Sierra truck by Rick Vidal. This was the best car buying experience in our lives. Rick and the entire Alpine team were cordial, knowledgeable and professional in every aspect. We would HIGHLY RECOMMEND RICK VIDAL AND THE ASPEN TEAM! Feel free to call me directly on my cell 303-929-6232 (leave a message) and I would be happy to discuss further. Dean Shauers More

Great experience!!my sales man was awesome, got straight to the point no haggle deals. Will recommend and buy again. Thanks Mike Malone great job. to the point no haggle deals. Will recommend and buy again. Thanks Mike Malone great job. More

Took truck for an oil change. Had an appointment. Service counter employee was nice. Unfortunately, after waiting for over an hour I went back to service rep. Truck was done for about 30 min but no one came counter employee was nice. Unfortunately, after waiting for over an hour I went back to service rep. Truck was done for about 30 min but no one came to get me. Wasn’t happy about that. More

The entire process was painless and enjoyable. Mr. Hector Cervantes was very thorough and pleasant. I’d recommend Alpine. Both Hector and Hulk were awesome! Cervantes was very thorough and pleasant. I’d recommend Alpine. Both Hector and Hulk were awesome! More