Alpine Buick GMC

The customer service at this dealership is as great as their sales department. We bought our car there in 20201 and just brought it in for service. The service we received was awesome. Fernando Valenzu their sales department. We bought our car there in 20201 and just brought it in for service. The service we received was awesome. Fernando Valenzuela was our service provider and he was very friendly and answered every question. Thank you all again for great customer service. Arthur and Bernadette More

Alpine Buick gmc was easy to work with. They moved the process along quickly and efficiently. They moved the process along quickly and efficiently. More

Good service. But went a few days without an update or estimate. All good though. But went a few days without an update or estimate. All good though. More

I had a great experience at Alpine Buick GMC. The sales staff was very courteous and kind and patient. No one was pushy and the whole environment was very positive and jovial. It was very comfort The sales staff was very courteous and kind and patient. No one was pushy and the whole environment was very positive and jovial. It was very comfortable to be in the dealership, I could hear other sales folks talking with customers, and even though intense the sales staff always remain calm and positive and happy. Pretty cool. More

The technician Juan took great care of me and showed honesty and integrity when my truck was getting serviced for a problem. honesty and integrity when my truck was getting serviced for a problem. More

You guys did a great job, thank you for doing my oil change and topping off my windshield wiper water!! change and topping off my windshield wiper water!! More

Friendly, professional, honest , helpful and informative in regards to problems with a car. Nice to know if a dealership that seems to really care about it’s customers. So refreshing! in regards to problems with a car. Nice to know if a dealership that seems to really care about it’s customers. So refreshing! More

I had the best experience. Jorge was really helpful such an excellent person he really knows how to treat his clients and helping them find what they’re looking for. Jorge was really helpful such an excellent person he really knows how to treat his clients and helping them find what they’re looking for. More

I made an appointment last week and was told that I had 3 recalls that needed to be done and it was possible that they would need the truck for two days. Then I called the day before to make sure that they recalls that needed to be done and it was possible that they would need the truck for two days. Then I called the day before to make sure that they had all the parts to complete the recalls and was told that they did and there would be no issues. I dropped off my vehicle at 7:00 AM and first they couldn’t find my appointment then I had to show him my email with appointment info. They had the vehicle all of the day then They called to say the vehicle was done. I went to pick it up and I signed the warranty paperwork then realized they had only done two of the recalls they were both just computer updates. I asked why the DEF harness was not updated to take care of all 3 recalls and the service writer looked it up and seemed confused and then just said it wasn’t ready for the recall. Dropping my vehicle off for the day was not an easy task as I had to have someone pick me up and then drop me off. Not very convenient to say the least. So I guess it’s not a big deal for the dealership to just tell someone a recall is not ready and not give any indication when it will be ready for repairs. Especially when I made the effort to call prior to my appointment to make sure that all the parts were in and was told that it would be taken care of. I don’t know when the recall will be done and I Will probably will try another dealer with hopefully better results. More

In this challenging market to build the new car you want, they kept us informed with all the build choices as they came available until we found just the one we wanted they kept us informed with all the build choices as they came available until we found just the one we wanted More