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Alpine Buick GMC South - Service Center

Colorado Springs, CO

4.6
228 Reviews

228 Reviews of Alpine Buick GMC South - Service Center

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April 11, 2016

Eric has always very helpful and went above and beyond The best and cleanest dealership in Colorado Springs and supports the military. I have been going to Mike Shaw for 2 years since we came from Korea an More

by Tiff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Bates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2017 -

Alpine Buick GMC South responded

Thanks for your review!

March 31, 2016

Fast, professional and cost effective Worked with Anthony, he understood my concerns and needs. Provided a really nice loaner vehicle until my vehicle was done and even with all of the wor More

by D Clevinger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2017 -

Alpine Buick GMC South responded

Thanks for your review!

March 08, 2016

Could not ask for better service I have worked with Eric Bates for quite a few years now and he has always been friendly, honest, up front, and goes over problem in laymen terms where More

by Sammie L Allen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Bates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2017 -

Alpine Buick GMC South responded

Thanks for your review!

November 29, 2015

Oil change Yes I went in for a $29.00 oil change! I left paying $ 49.00. I understand for my type of vehicle ( GMC Terrain) and tax it would be,maybe 42-43 doll More

by Kenneth9475
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nov 30, 2015 -

Alpine Buick GMC South responded

My name is Anthony Downs and I am the General Manager at Mike Shaw Buick GMC. I would like to discuss your experience at our dealership with you. Please contact me at the on my direct line at 719-866-1110. Thank you, Anthony Downs

Apr 27, 2017 -

Alpine Buick GMC South responded

I am sorry to hear about your experience. We want to do what we can to help improve things going forward. Please contact me at (719) 425-4856. James Berry, General Manager, Mike Shaw Buick GMC.

November 27, 2015

Oil Change I came in for a complimentary oil change for my first time visit. In addition, your service department also added in a tire rotation, complimentary a More

by Liz Elliott
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Anthony Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2017 -

Alpine Buick GMC South responded

Thanks for your review!

November 14, 2015

Service center All around excellent service Dept. My GMC runs great so far. Wishing you all a wonderful Holiday Season. See you in the New Year. Thanks to Eri More

by jimhill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 27, 2017 -

Alpine Buick GMC South responded

Thanks for your review!

October 02, 2015

Service The service was very good. Did not pressure me to do anything more than what I came in for even though they did find some things that needed fixed. More

by 2carowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 27, 2017 -

Alpine Buick GMC South responded

Thanks for the review!

August 07, 2015

Who can you trust? All my questions were answered in a friendly and honest manner. I didn't have to try to figure out what I was told and my problems were explained. Wou More

by colorado1943
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 27, 2017 -

Alpine Buick GMC South responded

Thanks for your review!

April 09, 2015

Excellent. Anthony at Mike Shaw was extremely helpful and polite. They fixed my car in a timely manner and the ride to and from with Joe that they provided me wa More

by Jaci
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 27, 2017 -

Alpine Buick GMC South responded

Thanks for your review!

July 22, 2014

Horrible service I recently found out there was a recall on my 2003 saturn ion. Mike shaw Buick gmc was the place I could go get my car services at. I look it in for t More

by Tilger_m
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jul 22, 2014 -

Alpine Buick GMC South responded

Hello. My name is Anthony Downs and I'm the General Manager at Mike Shaw Buick GMC. I would like to talk to you about your experience at the dealership. Please call me at the dealership at 719-636-3881 at your earliest convenience. Thank you.

Jul 22, 2014 -

Alpine Buick GMC South responded

Hi Meagan, My name is Sylvester Hagan I'm with the customer relations department here at Mike Shaw Buick Gmc. I recently discussed your visit with us with the Service Manager Tom Norris. He indicated this was an pre-existing condition. However he agreed to help you if we can. Give me a call at 719-866-1148 to further discuss the matter. Sylvester Hagan Customer Relations

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