Alpine Buick GMC South
Colorado Springs, CO
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684 Reviews of Alpine Buick GMC South
Absolutely not a priority to this dealership. All they care about is pulling your credit to make sure they hit there numbers. Called to get a deal going in the morning, pulled my credit and my hu All they care about is pulling your credit to make sure they hit there numbers. Called to get a deal going in the morning, pulled my credit and my husband's and then couldn't get ahold of the dealership to finish a deal. Called sales and the guy told me well all banks are closed now and he'll try on Monday. I said you've had my credit app since this morning. He stated in person people were more important than my business. When I told him since I wasnt a priority I'll just take my business elsewhere he said perfect and that was the conversation. What a great internet sales team. Do not go here unless you want to go in person because they don't care about you only pulling your credit and getting numbers. Absolutely annoyed. More
I recently worked with Alpine Buick GMC South in Colorado Springs and had a despicable experience with one of the salesmen, Doug. Right from the start, he was rude and insulting, making me feel frustrated an Springs and had a despicable experience with one of the salesmen, Doug. Right from the start, he was rude and insulting, making me feel frustrated and disregarded. Instead of providing helpful information, he was condescending and dismissive of my questions, which left me feeling exasperated and belittled. In an attempt to address the situation, I spoke with the general manager. Unfortunately, their response was equally disappointing. They seemed uninterested in my concerns and brushed them aside, showing a complete lack of regard for customer experience. This was not just a single bad interaction; it reflects a deeper issue with customer service at this dealership. I can't recommend this dealership to anyone looking for a respectful and professional car-buying experience. Save your time and energy—there are plenty of other places that value their customers! More
Salesperson insulted my wife and made her cry. He made a big deal out us talking amongst ourselves while looking at trucks. Sales manager didn’t seem to care about the salesman’s behavior toward He made a big deal out us talking amongst ourselves while looking at trucks. Sales manager didn’t seem to care about the salesman’s behavior towards us. She would not even leave her office to come out and address us personally. I am requesting a response from the general manager. More
Rogelio Lopez in sales and Nadia Al-thonayan in finance made it happen from halfway across the country. Will definitely consider Alpine South for future vehicle needs. made it happen from halfway across the country. Will definitely consider Alpine South for future vehicle needs. More