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Alpine Buick GMC South

Colorado Springs, CO

4.3
703 Reviews
Since 2005, we've been providing a unique and personalized car-buying experience that we like to call the Alpine Difference. Our commitment to exceptional service, unwavering integrity, community commitment, and promoting an inclusive workforce is what sets us apart from the competition. We believe in building lifelong relationships with our customers by going above and beyond to exceed their expectations. We take pride in upholding the highest standards of honesty and respect in all our interactions. As a local, family-owned business, we're passionate about giving back to our community and supporting women's and children's causes. At Alpine, we celebrate diversity and believe in promoting equity and inclusion in our workforce. Our team is our strength, and we're proud to have a diverse leadership team that includes bilingual, female, and Hispanic members. We invite you to browse our inventory online, request more information about our vehicles, schedule a test drive, or inquire about financing. Our dedicated sales team is here to help you find the perfect car that fits your needs and budget. If you can't find what you're looking for, don't worry - simply fill out our CarFinder form, and we'll notify you when a vehicle that matches your search arrives. We look forward to serving you and showing you the Alpine Difference!
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1313 Motor City Drive

Colorado Springs, CO

80905

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Showing 704 reviews

April 04, 2012

Stopped at Mike Shaw to kill some time waiting for hotel checkin time. Greeted by Levi and taken to several options of the vehicles we were looking for. He was very knowledgable, very personal, and very p More

by jsantarelli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Levi
March 22, 2012

We came into Mike Shaw to look at the Sierra 2500HD Duramax. The original truck I went to look at from the online sales was a long bed truck and I was looking for a shortbed. Audra Sunderlin steered More

by jidineely
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Audra and Robert
March 04, 2012

Mike put together the deal & made it work for me. Was very easy to work with & would recommend him to others. Good experience all around. Thanks, Mike! More

by wondervu
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Fitzpatrick
March 03, 2012

I am a soldier in the U S Army Rowland + Dan wre patient , and very profesinal they never gave up even when it looked like it wasn't going to happen i would like to thank Rowland + dan for all they did More

by sscobalt
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
rowland bryan ,dan kole
March 02, 2012

My son bought a used 2005 Jetta, It had a few problems. But Mickey was great to work with to make things right. Very grateful for his assistance and would recommend Mike Shaw to others because of the servi More

by bburen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mickey Hamm (Service Advisor)
February 19, 2012

This was by far the worst service my husband and I have ever received!! Before coming in to look at a new vehicle we contacted our local credit union and we were approved for ten thousand over the list pri More

by lba2110
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Levi
Feb 24, 2012 -

Alpine Buick GMC South responded

I just read your review of our dealership on Dealer Rater. First off let me apologize and assure you that is not the way we do business. We pride ourselves on excellent customer satisfaction and quite frankly I am shocked that one of my staff treated you so poorly. If there is any way I rectify the situation, I would love the opportunity to do so. I would take care of your transaction personally, if you decided to go a different direction I would be more than happy to make some calls and save you some money no matter what make or model you choose. We have 7 stores in 3 states & access to just about any car you can imagine. Again I would love the opportunity to try and make this up to you or discipline the associate that exhibited such rudeness and unprofessionalism. Please contact me at your convenience. I am also including my cell phone number. 303-710-3090 cell. Sincerely, Mike Fitzpatrick, General Mgr

Mar 19, 2012 -

Alpine Buick GMC South responded

First off let me apologize and assure you that is not the way we do business. We pride ourselves on excellent customer satisfaction and quite frankly I am shocked that one of my staff treated you so poorly. I have spoken to my management team as well as Levi, and we are having difficulty figuring out this situation, I can't seem to see where your deal was worked in our system, and not one member of my staff can recall this transaction. I have also sent you a person email response but have not heard from you. If there is any way I rectify the situation, I would love the opportunity to do so. I would take care of your transaction personally, if you decided to go a different direction I would be more than happy to make some calls and save you some money no matter what make or model you choose. We have 7 stores in 3 states & access to just about any car you can imagine. Again I would love the opportunity to try and make this up to you. Please contact me at your convenience. I have sent my cell # to your email. Sincerely, Mike Fitzpatrick, General Mgr --------------------------------------------------------------------------------

November 27, 2011

My husband and I went to Perkins with the intention to buy a vehicle. The salesman did not come down on price at all, the interest rate he got us was too high, and he only showed us two vehicles. We ended More

by sas82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
my husband worked with him
October 05, 2011

I just bought my first car from Mike Shaw in Motor City and I LOVE it!!!! I bought a SAAB and its so nice and the managers and finance guys at MIKE SHAW completely hooked me up! And whats even better is i More

by tuff_jessica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gafford
August 17, 2011

I called on a friday for an appointment wednesday at 9:30am, I told the advisor that i wanted to wait for my truck, He said that was ok but expect to be there a couple of hours, I told him that was ok. More

by lneal1123
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
anthony
Mar 19, 2012 -

Alpine Buick GMC South responded

Sir, I want you to rest assured I will be speaking to Mr. Benson. We sincerely appreciate your business and would love the opportunity to make this right. Please contact me directly. Regards, Mike FitzPatrick 303-710-3090 cell

Mar 19, 2012 -

Alpine Buick GMC South responded

Sir, We sincerely appreciate your business and would love the opportunity to make this right. I have loaner cars for just this exact situation. We work very hard to have all of our customers cars ready when promised & when we can't we make every effort to accommodate our cutomers. Please let me cover your next oil change or get your car detailed on your next visit. I was also like to offer and extened test drive of the car or truck of your choice. Best Regards, Mike FitzPatrick General Manager --------------------------------------------------------------------------------

July 13, 2011

For our 1999 GMC Yukon your appraiser for our vehicle said we needed a new transmission. We have since had it checked out by two reputable mechanics and there is not a thing wrong with it. I would no More

by Blbartling
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't remember name
Mar 19, 2012 -

Alpine Buick GMC South responded

Let me apoligize and tell you right up front that no sales associate or sales manager, is qualified to tell anyone that their transmission is bad. My policy is that if they suspect there is an engine or transmission issue they take the unit back to the shop and have it diagnosed at the dealerships expense. We want to make sure we are giving our customers top dollar for their trades. We appreciate the opportunity to earn your business and if there is anything I can do to help you please contact me directly. Best Regards, Mike FitzPatrick General Manager

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