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Alpine Buick GMC South
Colorado Springs, CO
827 Reviews
Since 2005, we've been providing a unique and personalized car-buying experience that we like to call the Alpine Difference. Our commitment to exceptional service, unwavering integrity, community commitment, and promoting an inclusive workforce is what sets us apart from the competition.
We believe in building lifelong relationships with our customers by going above and beyond to exceed their expectations. We take pride in upholding the highest standards of honesty and respect in all our interactions.
As a local, family-owned business, we're passionate about giving back to our community and supporting women's and children's causes.
At Alpine, we celebrate diversity and believe in promoting equity and inclusion in our workforce. Our team is our strength, and we're proud to have a diverse leadership team that includes bilingual, female, and Hispanic members.
We invite you to browse our inventory online, request more information about our vehicles, schedule a test drive, or inquire about financing. Our dedicated sales team is here to help you find the perfect car that fits your needs and budget. If you can't find what you're looking for, don't worry - simply fill out our CarFinder form, and we'll notify you when a vehicle that matches your search arrives.
We look forward to serving you and showing you the Alpine Difference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 827 reviews
August 14, 2013
I have never been given the run around like this before in my life. I arranged the deal over the telephone CASH. It started with Shelby not knowing anything and Tim not knowing much more. I would be told in my life. I arranged the deal over the telephone CASH. It started with Shelby not knowing anything and Tim not knowing much more. I would be told I would be called back and not here from them again for some time. They were in a hurry for me to get there I live 6.5 hours away. I started speaking to Shelby first thing in the morning and took till the middle of the afternoon before they were going to send me the paper work to sign and obtain my credit card information for deposit. Then after i gave her my card info she told not to worry about the other paper work. I told her I would be at the Dealership at 830 A.M., when i arrived the next morning the truck had just been pulled into the service bay to be inspected. The Service Tech was very helpful allowing me to look at the truck. When I contacted Shelby she was unaware of the location of the truck I told her it was in the service Department. The tech got the truck down off the lift for a test drive. I drove the truck and it had minor things wrong which is understandable. When i returned I told Shelby I still wanted the truck but the exhaust had a leak and the trip computer did not work if they would fix it to. I was told no problem. I was told the brakes needed new pads as well and it would be ready in four hours. (Which i didn’t understand because, I had already paid a deposit and they knew I had to drive several hours. Why this was not completed already?) I was loaned a car to drive and see my kids who lived a few miles from the dealership while i waited for the repairs to be made. Thanks (I was in a two seater car when i arrived from out of state.) When i arrived back at the dealership at 200 pm the truck was just completed. I was then told that the only thing done to the truck was the brakes. I was told that it was a used truck and the other items did not affect safety and were not completed. I was very frustrated at that point because I felt I had been lied to in order to complete the sale. I was also told that it would cost 1500 bucks to repair just the leak in exhaust. (Truck is in the shop now and it was only $570 to replace the WHOLE exhaust system.) Shelby was with another sales person at this point and I seemed to get the impression they were trying to keep the sale from happening, felt they may have been offered more for the truck by another party than the price we agreed upon. After some thought I did decided to purchase the truck. I told the manager that I did not want to deal with Shelby anymore and would buy the truck. Shelby's use of the word "AWSOME" was excessive to the point of irritability. I was put in touch with Lete who has very understanding of the situation and was super helpful. Lete made a bad situation better. I don’t understand why a CASH deal had to be so bad it took the fun out of getting another vehicle. After closing the deal while on my LONG drive home I received two phone calls from Shelby the first I ignored the second time i answered it. Selby had been trying to contact another customer in regards to another vehicle. I would be curious as to the other sales that could be lost to her incompetency. I hope Lete is an example of the rest of your sales staff, because otherwise you will not stay in business long. I am a District Manager for the fourth largest energy service company in the world at the end of the day you are only as good as the people who represent you. In summary I did receive a good deal on the truck and am happy with the purchase, but Shelby has left me in bad taste with your Dealership. I would like to thank Lete again for trying to make a bad situation better. More
by charoy
Employees Worked With
Tim
August 11, 2013
My experience at Mike Shaw was very good, I was happy with the treatment I received and very pleased with the vehicle I purchased from them. Will, my salesperson was friendly and knowledgeable of the ca with the treatment I received and very pleased with the vehicle I purchased from them. Will, my salesperson was friendly and knowledgeable of the car I was interested in and he made sure I was aware of all its options and features. With past dealerships I've visited most salespersons don't know answers to the questions I had or just kind of brushed them off. I did not suffer that type of interaction at Mike Shaw at all. Will took extra time to ensure my wife had the perfect vehicle for her as far as trim, options and features and he made sure she was completely happy with the vehicle before purchase. As for myself I knew exactly what I was looking for and Will made sure the car would be a good fit for me and it was something I could be happy with. Overall Mike Shaw is a great dealership with friendly personnel and a wide variety of vehicles to choose from, I love them and can't wait to go back when the time is right. More
by ro3city
Employees Worked With
William Lawson
August 10, 2013
Will did a fantastic job getting us the deal we wanted! He listened to our concerns and made us feel appreciated as customers. We will definitely come back and see him for future purchasesand refer others. He listened to our concerns and made us feel appreciated as customers. We will definitely come back and see him for future purchasesand refer others. More
by jkimmel
Employees Worked With
William Lawson
August 09, 2013
Laura was extremely knowledgeable and enthusiastic in telling me about the Buick La Crosse I was interested in. She answered every question I had and encouraged me to not hesitate to ask any other questi telling me about the Buick La Crosse I was interested in. She answered every question I had and encouraged me to not hesitate to ask any other questions that may come up. She made it clear that she wanted my experience at Mike Shaw to be a pleasant one and it was. She also helped me make choices that were right for me. I really appreciated that she never tried to talk me into something I didn't want or need. I would recommend Mike Shaw to my friends and suggest that Laura was a great person to get in touch with. All the employees that I came in contact with were so friendly and welcoming. My new car was beautiful after the detailing and I was proud to drive it home. I think I am really going to love driving it. I would love to deal with this dealer again the next time I need a new car and will tell all my friends, too. More
by candymcwj
August 08, 2013
I worked with Will Lawson at Mike Shaw Buick/GMC in Colorado Springs and bought a used 2010 Chevy Traverse. Will was extremely helpful and very easy to work with - no pressure and he gave me all the i Colorado Springs and bought a used 2010 Chevy Traverse. Will was extremely helpful and very easy to work with - no pressure and he gave me all the information I needed to make my decision to buy the Traverse. Everyone I worked with from Will to the financing department were great. I love my car and when I decided to purchase another car, I immediately gave Will a call to see what he could find me. I will continue to keep Will in mind for the next time I need to buy. More
by imarsac
Employees Worked With
William Lawson
August 07, 2013
I really was just looking around thinking about trading but Mr. Lawson was so excellent and got me to buy that day. I was very pleased and got everything I wanted. Thanks! but Mr. Lawson was so excellent and got me to buy that day. I was very pleased and got everything I wanted. Thanks! More
by Jbridges25
Employees Worked With
William Lawson
August 07, 2013
William was very friendly and professional. He was also very informative about the vehicle I considered purchasing. I would definitely being referring other customers! Awesome service! very informative about the vehicle I considered purchasing. I would definitely being referring other customers! Awesome service! More
by Ksjohnson
Employees Worked With
William Lawson
August 06, 2013
William was awesome when he helped my buddy get a car. He was very professional and helped my buddy get the camaro he's always wanted for a price he could swing. was very professional and helped my buddy get the camaro he's always wanted for a price he could swing. More
by jenge069
Employees Worked With
william lawson
August 06, 2013
From the moment I drove in I received quick and friendly service. Lester made my family feel welcome by introducing himself to them all with a handshake (including my children). I felt that he cared for o service. Lester made my family feel welcome by introducing himself to them all with a handshake (including my children). I felt that he cared for our business and was knowledgeable and focused. I test drove while he talked to my husband and never felt pressured or harrassed into buying the vehicle. I think that was very important, to let me feel that I'm in control. So we bought the car and are very happy with his help in doing so. Thank you so much Lester Komperda for all you did tonight. :) The GOMEZ's More
by choleaga
August 06, 2013
Helped me find the car of my dreams with ease. They made my car buying experience an easy one as far as price and payment and were very knowledgeable in teaching me how to use the features. my car buying experience an easy one as far as price and payment and were very knowledgeable in teaching me how to use the features. More
by pablodiablo
Employees Worked With
richard stewart, scott brunnelle, jonathan susser
